Edit permissions for CBS Knowledge Readers

task brazil Updated Sep 10, 2026 1 min read cbs-perm-kb-read.md
Raw file servicenow.com

Edit the Can Read user criteria to add knowledge readers in Core Business Suite.

Before you begin

Role required: sn_cbs.admin

About this task

You can perform the same steps to edit knowledge bases under each business unit module.

Procedure

  1. Navigate to Core Business Suite > Configure.

  2. Select Knowledge in Core Business Suite module under the Configuration Console.

  3. In the Manage Permissions section, select the default Can Read user criteria.

  4. On the CBS Knowledge Readers form page, fill in the fields and select Save.

    For a description of the form values, see CBS Knowledge Readers form.

Result

The user criteria is updated with the specified knowledge readers.

Parent Topic:Knowledge Base in Core Business Suite

Keywords CBS Knowledge Readerspermissionsuser criteriaCore Business Suite
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