Raise an invoice request
Raise an invoice request for any payment-related issues as a supplier on CBS.
Before you begin
Role required: sn_slm.contact
Note: This role is manually assigned to anyone by the admin who has access to the Supplier Collaboration Portal.
Procedure
-
Navigate to Supplier Lifecycle Operations > Supplier Collaboration Portal > Raise a request.
-
In the Categories list, go to Invoices, and select Invoice request.
-
In the invoice request form, fill in the fields.
|
Field |
Description |
|---|---|
|
Supplier |
Name of the supplier who is raising the request. |
|
Invoice number |
Number of the invoice for which the request is raised. |
|
What type of request is this? |
The following are the options available:- None
|
|
What can we help you with? |
Field to provide details of the request or the issue. |
|
Add attachments |
Option to add an attachment related to the request. |
Parent Topic:Using Core Business Suite
--- title: Raise an invoice request description: Raise an invoice request for any payment-related issues as a supplier on CBS. locale: en-US canonical_url: https://www.servicenow.com/docs/r/core-business-suite/request-apo.html release: brazil topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Use, Core Business Suite] --- # Raise an invoice request Raise an invoice request for any payment-related issues as a supplier on CBS. ## Before you begin Role required: sn\_slm.contact **Note:** This role is manually assigned to anyone by the admin who has access to the Supplier Collaboration Portal. ## Procedure 1. Navigate to **Supplier Lifecycle Operations** > **Supplier Collaboration Portal** > **Raise a request**. 2. In the Categories list, go to **Invoices**, and select **Invoice request**. 3. In the invoice request form, fill in the fields. <table id="table_kqt_njk_khc"><thead><tr><th> Field </th><th> Description </th></tr></thead><tbody><tr><td> Supplier </td><td> Name of the supplier who is raising the request. </td></tr><tr><td> Invoice number </td><td> Number of the invoice for which the request is raised. </td></tr><tr><td> What type of request is this? </td><td> The following are the options available:- **None** - **Payment inquiry** - **Invoice inquiry** - **Expedite payment request** - **Payment terms issue** - **Invoice entry assistance** - **Other** </td></tr><tr><td> What can we help you with? </td><td> Field to provide details of the request or the issue. </td></tr><tr><td> Add attachments </td><td> Option to add an attachment related to the request. </td></tr></tbody> </table>4. Select **Submit**. **Parent Topic:**[Using Core Business Suite](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/core-business-suite/cbs-using-parent.md)
| title | Raise an invoice request |
| description | Raise an invoice request for any payment-related issues as a supplier on CBS. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/core-business-suite/request-apo.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | UseCore Business Suite |