Raise an invoice request

task brazil Updated Sep 10, 2026 1 min read request-apo.md
Raw file servicenow.com

Raise an invoice request for any payment-related issues as a supplier on CBS.

Before you begin

Role required: sn_slm.contact

Note: This role is manually assigned to anyone by the admin who has access to the Supplier Collaboration Portal.

Procedure

  1. Navigate to Supplier Lifecycle Operations > Supplier Collaboration Portal > Raise a request.

  2. In the Categories list, go to Invoices, and select Invoice request.

  3. In the invoice request form, fill in the fields.

Field

Description

Supplier

Name of the supplier who is raising the request.

Invoice number

Number of the invoice for which the request is raised.

What type of request is this?

The following are the options available:- None

  • Payment inquiry
  • Invoice inquiry
  • Expedite payment request
  • Payment terms issue
  • Invoice entry assistance
  • Other

What can we help you with?

Field to provide details of the request or the issue.

Add attachments

Option to add an attachment related to the request.

4. Select **Submit**.

Parent Topic:Using Core Business Suite

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