Add a service contract related list
task brazil Updated Sep 10, 2026 1 min read add-contracts-related-list.md
Add a service contract related list to the Accounts, Consumers, and Households pages.
Before you begin
Role required: manager
About this task
To see the contracts associated with Accounts, Consumers, and Households, respectively, on the same page, you must add the related list manually on the form.
Note: You can only add the related list on the platform interface in the Workspace view. The same setting is implemented on the CRM Workspace.
Procedure
- Add related lists to sold products and install base items.
|
Add to |
Procedure |
|---|---|
|
Accounts |
|
|
Consumers |
|
|
Households |
|
-
Select Workspace in the View name field.
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Select the Service Contracts from the Available menu and move to the Selected menu using the Add option (forward arrow):
-
Select Save.
The related lists are added on the Sold Product or Install Base Item form.
81 lines · 2.1 KB
---
title: Add a service contract related list
description: Add a service contract related list to the Accounts, Consumers, and Households pages.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/customer-service-management/add-contracts-related-list.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Administer Customer Contracts and Entitlements, Administer, Customer Service Management]
---
# Add a service contract related list
Add a service contract related list to the Accounts, Consumers, and Households pages.
## Before you begin
Role required: manager
## About this task
To see the contracts associated with Accounts, Consumers, and Households, respectively, on the same page, you must add the related list manually on the form.
**Note:** You can only add the related list on the platform interface in the Workspace view. The same setting is implemented on the CRM Workspace.
## Procedure
1. Add related lists to sold products and install base items.
<table id="choicetable_zqd_tnc_pzb"><thead><tr><th align="left" id="d337187e65">
Add to
</th><th align="left" id="d337187e68">
Procedure
</th></tr></thead><tbody><tr><td id="d337187e74">
**Accounts**
</td><td>
1. Navigate to **All** > **Customer Service** > **Customer** > **Accounts**.
2. Select the account.
</td></tr><tr><td id="d337187e107">
**Consumers**
</td><td>
1. Navigate to **All** > **Customer Service** > **Customer** > **Consumers**.
2. Select the consumer.
</td></tr><tr><td id="d337187e140">
**Households**
</td><td>
1. Navigate to **All** > **Customer Service** > **Products** > **Households**.
2. Select the household.
</td></tr></tbody>
</table>2. From the Additional actions menu, select **Configure** > **Related Lists**.
3. Select **Workspace** in the **View name** field.
4. Select the **Service Contracts** from the **Available** menu and move to the **Selected** menu using the **Add** option \(forward arrow\):
5. Select **Save**.
The related lists are added on the Sold Product or Install Base Item form.
| title | Add a service contract related list |
| description | Add a service contract related list to the Accounts, Consumers, and Households pages. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/customer-service-management/add-contracts-related-list.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Administer Customer Contracts and EntitlementsAdministerCustomer Service Management |