Add members to a forum user
Add members to a forum user. Members can be individual users or user groups.
Before you begin
Role required: sn_communities.forum_admin
Important:
Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.
Procedure
-
Navigate to All > Community > Administration > Forum Users.
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Click the forum user to add members to.
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In the Members related list, click New.
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On the form, fill in the fields.
|
Field |
Description |
|---|---|
|
Forum User |
Forum user name. The name is automatically filled. |
|
Membership Type |
Membership type. Choose either User or Group. |
|
Member |
User or user group to add to the forum user.If you selected Membership Type > User, the Table name is automatically filled with sys_user. If you selected Membership Type > Group, the Table name is automatically filled with sys_user_group. Enter your user or user group in theDocument field. |
Parent Topic:Create a forum user
--- title: Add members to a forum user description: Add members to a forum user. Members can be individual users or user groups. locale: en-US canonical_url: https://www.servicenow.com/docs/r/customer-service-management/communities/add-members-to-forum-user.html release: brazil product: Communities classification: communities topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Create a forum user, Forum and user permissions management, Configuring communities, Communities, Customer Service Management] --- # Add members to a forum user Add members to a forum user. Members can be individual users or user groups. ## Before you begin Role required: sn\_communities.forum\_admin **Important:** Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base. ## Procedure 1. Navigate to **All** > **Community** > **Administration** > **Forum Users**. 2. Click the forum user to add members to. 3. In the Members related list, click **New**. 4. On the form, fill in the fields. <table id="table_tkn_2y2_b1b"><thead><tr><th> Field </th><th> Description </th></tr></thead><tbody><tr><td> Forum User </td><td> Forum user name. The name is automatically filled. </td></tr><tr><td> Membership Type </td><td> Membership type. Choose either **User** or **Group**. </td></tr><tr><td> Member </td><td> User or user group to add to the forum user.If you selected **Membership Type** > **User**, the **Table name** is automatically filled with **sys\_user**. If you selected **Membership Type** > **Group**, the **Table name** is automatically filled with **sys\_user\_group**. Enter your user or user group in the**Document** field. </td></tr></tbody> </table>5. Click **Submit**. **Parent Topic:**[Create a forum user](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/customer-service-management/communities/add-user.md)
| title | Add members to a forum user |
| description | Add members to a forum user. Members can be individual users or user groups. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/customer-service-management/communities/add-members-to-forum-user.html |
| release | brazil |
| product | Communities |
| classification | communities |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Create a forum userForum and user permissions managementConfiguring communitiesCommunitiesCustomer Service Management |