Assign a moderation task to your assignment group
Change the assignment group to assign a moderation task to your assignment group.
Before you begin
Role required: assignment_rule_admin
Important:
Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.
About this task
A moderation task is generated when a community user reports inappropriate content or community profiles. By default, the system assigns the task to the community moderator group. You can also configure your system to always require content moderation for a particular user or group.
Procedure
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Navigate to All > Routing and Assignment > Assignment Rules.
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On the Assignment Rules page, search and select
sn_communities_moderation_taskin the Table column. -
On the Moderation Task Assignment Group page, enter the User and Group details in the Assign To tab.
-
Select Update.
Parent Topic:Moderate a community
--- title: Assign a moderation task to your assignment group description: Change the assignment group to assign a moderation task to your assignment group. locale: en-US canonical_url: https://www.servicenow.com/docs/r/customer-service-management/communities/assign-moderation-task-assignment-group.html release: brazil product: Communities classification: communities topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Moderate a community, Configuring communities, Communities, Customer Service Management] --- # Assign a moderation task to your assignment group Change the assignment group to assign a moderation task to your assignment group. ## Before you begin Role required: assignment\_rule\_admin **Important:** Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base. ## About this task A moderation task is generated when a community user reports inappropriate content or community profiles. By default, the system assigns the task to the community moderator group. You can also configure your system to always require content moderation for a particular user or group. ## Procedure 1. Navigate to **All** > **Routing and Assignment** > **Assignment Rules**. 2. On the Assignment Rules page, search and select `sn_communities_moderation_task` in the **Table** column. 3. On the Moderation Task Assignment Group page, enter the User and Group details in the **Assign To** tab. 4. Select **Update**. **Parent Topic:**[Moderate a community](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/customer-service-management/communities/moderate-communities.md)
| title | Assign a moderation task to your assignment group |
| description | Change the assignment group to assign a moderation task to your assignment group. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/customer-service-management/communities/assign-moderation-task-assignment-group.html |
| release | brazil |
| product | Communities |
| classification | communities |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Moderate a communityConfiguring communitiesCommunitiesCustomer Service Management |