Ban a user

---
title: Ban a user
description: You can ban a user from creating or editing content, for example, a user can be banned for posting inappropriate content.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/customer-service-management/communities/ban-a-user.html
release: brazil
product: Communities
classification: communities
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Moderate a community, Configuring communities, Communities, Customer Service Management]
---

# Ban a user

You can ban a user from creating or editing content, for example, a user can be banned for posting inappropriate content.

## Before you begin

Role required: sn\_communities.admin, sn\_communities.moderation\_admin, or sn\_communities.community\_moderator

**Important:**

Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.

## Procedure

1.  Navigate to **All** > **Community** > **User Profile** > **Community Profiles**.

2.  On the Community Profile, search the user in the **Live Profile** column.

3.  Hover on the user and select the Preview icon \(\[Omitted image "preview-record.png"\] Alt text: Preview icon\).

4.  On the Community Profile window, select **Open Record**.

5.  On the Community Profile page, select **Ban User**.

    The user is banned. In the Community Profiles list, the value in the **Banned** column is set to **true**.


**Parent Topic:**[Moderate a community](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/customer-service-management/communities/moderate-communities.md)