Community homepage features for logged in users

---
title: Community homepage features for logged in users
description: Your community activity usually begins on the community homepage. If you are a logged in user, you see different information than non-logged in users. Your organization can customize the homepage.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/customer-service-management/communities/c\_communities-service-portal.html
release: brazil
product: Communities
classification: communities
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 4
breadcrumb: [Using communities, Communities, Customer Service Management]
---

# Community homepage features for logged in users

Your community activity usually begins on the community homepage. If you are a logged in user, you see different information than non-logged in users. Your organization can customize the homepage.

**Important:**

Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.

**Note:** The Community Service Portal header menu is not enabled by default. For more information, see [Configure Community Service Portal header menus](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/customer-service-management/communities/configure-unified-theme-portal.md).

From the community homepage, you can access and use the following features:

<table id="table_qtz_wzp_kbb"><thead><tr><th>

UI component

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Announcements

</td><td>

View announcements targeted to the entire community.

</td></tr><tr><td>

Community menu

</td><td>

Navigate to all forums and all topics and other quick links.

</td></tr><tr><td>

Tours

</td><td>

View a tour for additional guidance on how the Communities application works. Tours appear when your administrator creates them on certain pages.

</td></tr><tr><td>

Profile photo

</td><td>

Click your profile photo to either view your community profile or logout.

</td></tr><tr><td>

Search

</td><td>

Enter a search term. You can enter a keyword to use the type-ahead search or enter one or more words to view all search results.

</td></tr><tr><td>

Browse Forums

</td><td>

Click the + icon to view up to eight available forums.Click **View all Forums** to go to the Forums list page and search for the forum you require. If sub forums exist, they are listed on the parent forum tile along with a count of how many there are. Click the link to access a list of the sub forums.

</td></tr><tr><td>

Have a question? Click here to start typing and Post Content

</td><td>

Contribute to the community by posting a question. Click Question, Blog, Video, Document, or Event to add your content and assign it to a forum.

</td></tr><tr><td>

Featured Content

</td><td>

View featured community content.

</td></tr><tr><td>

Question filters

</td><td>

Filter by question to view solved, unsolved, and unreplied questions. **Note:** The content options are displayed according to the permissions you are assigned in the forum.

</td></tr><tr><td>

Content List and Activity Feed

</td><td>

Toggle between the Content List and Activity Feed. You can filter according to content type, forum, most recent or popular, and when the content was created. -   Content List: Lists all content added to the community. Displays when updates were made to replies, comments, and answers marked as correct and which user made the updates.

**Note:**

    -   Updates are not displayed for new or existing comments or replies due for moderation.
    -   Updates are displayed for approved changes made to comments or replies as a result of moderation.
-   Activity Feed: Lists all activity in the community based on your posts and subscriptions.

**Note:**

    -   All activities per content item are grouped. Only the most recent activity is listed per content item. For example, an upvote to a question.
    -   To view all activity associated with a content item, click the content item. All activities, regardless of your subscriptions, are displayed.

</td></tr></tbody>
</table>**Parent Topic:**[Using communities](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/customer-service-management/communities/using-communities.md)

**Related topics**  


[Navigating the activity feed]()

[Navigating the forum homepage]()

[Community homepage features for non-logged in users]()

[Self-register to a community]()

[Search the community]()

[Use a community profile]()

[Community subscriptions]()

[Request membership to a forum]()

[Accept an invitation to join a forum]()

[Post and respond to content in the community]()

[Report inappropriate community content]()

[Add featured content in a community]()

[Email a community user]()

[View a list of questions and create a case]()

[Gamification]()