Configure user banning

---
title: Configure user banning
description: Set the number of offenses a user can make before they are banned from creating or editing content.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/customer-service-management/communities/configure-banning.html
release: brazil
product: Communities
classification: communities
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Moderate a community, Configuring communities, Communities, Customer Service Management]
---

# Configure user banning

Set the number of offenses a user can make before they are banned from creating or editing content.

## Before you begin

Role required: sn\_communities.admin or sn\_communities.moderation\_admin

**Important:**

Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.

## Procedure

1.  Navigate to **All** > **Community** > **Moderation** > **Moderation Settings**.

2.  Click the **User Banning** related list.

3.  On the form, fill in the fields.

    |Field|Description|
    |-----|-----------|
    |Enable Banning Users|Check box to enable the banning of users.|
    |Offense Threshold|Number of offenses a user can make before being automatically banned.|

4.  Click **Update**.


**Parent Topic:**[Moderate a community](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/customer-service-management/communities/moderate-communities.md)