Create a sub forum
Create a sub forum and map it to a parent forum to establish a forum hierarchy.
Before you begin
Role required: sn_communities.forum_admin
Important:
Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.
About this task
There are two ways of creating a sub forum in Communities.
Procedure
-
Navigate to All > Community > Administration > Forums.
- On the Forums list page, click New.
- Locate the forum to create a sub forum in, click its name, and then click the Sub Forums related list.
-
Fill in the fields on the Forum New record form.
For field description, see Forum form fields.
Result
The forum hierarchy of forums and sub forums is displayed on the community home page, forum landing page, when creating questions, blogs, or events, and in the search filters.
Parent Topic:Configure community forums
---
title: Create a sub forum
description: Create a sub forum and map it to a parent forum to establish a forum hierarchy.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/customer-service-management/communities/create-sub-forum.html
release: brazil
product: Communities
classification: communities
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure community forums, Configuring communities, Communities, Customer Service Management]
---
# Create a sub forum
Create a sub forum and map it to a parent forum to establish a forum hierarchy.
## Before you begin
Role required: sn\_communities.forum\_admin
**Important:**
Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.
## About this task
There are two ways of creating a sub forum in Communities.
## Procedure
1. Navigate to **All** > **Community** > **Administration** > **Forums**.
- On the Forums list page, click **New**.
- Locate the forum to create a sub forum in, click its name, and then click the **Sub Forums** related list.
2. Fill in the fields on the **Forum New record** form.
For field description, see [Forum form fields](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/customer-service-management/communities/forum-form-fields.md).
## Result
The forum hierarchy of forums and sub forums is displayed on the community home page, forum landing page, when creating questions, blogs, or events, and in the search filters.
**Parent Topic:**[Configure community forums](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/customer-service-management/communities/configure-forums-topics.md)
| title | Create a sub forum |
| description | Create a sub forum and map it to a parent forum to establish a forum hierarchy. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/customer-service-management/communities/create-sub-forum.html |
| release | brazil |
| product | Communities |
| classification | communities |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configure community forumsConfiguring communitiesCommunitiesCustomer Service Management |