Post a video in the community
Post a video in a forum or sub forum.
Before you begin
Role required: sn_communities.community_user
You can only post a video in a forum or sub forum if you have been assigned the correct permissions in the parent forum.
Important:
Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.
About this task
You can post videos on their own or add them to a question or a blog. If you are the creator of the video or a community administrator, forum administrator, forum moderator, or community moderator, you can edit the videos once posted.
Procedure
-
While in a forum, click Post > Video.
-
On the form, fill in the fields.
|
Field |
Description |
|---|---|
|
Click here to Insert a Video |
|
|
Video Title |
Title for the video. |
|
Forum |
Read-only. The forum or sub forum is automatically entered in this field. |
|
Topic (s) (optional) |
Topic to add the video to.Note: You can repeat this step for as many topics as you want. If you change your mind about a particular topic, click its corresponding xicon. |
|
Description (optional) |
Description for your video. |
-
If you have permission to edit or delete the video, click a video, click the corresponding [Omitted image "moreoptions-icon.png"] Alt text: More Options icon, and then click Edit or Delete.
Once a video is uploaded, other community users can comment on it, give feedback, subscribe to the video, bookmark it, and report any inappropriate content in the video.
Parent Topic:Post and respond to content in the community
Related topics
---
title: Post a video in the community
description: Post a video in a forum or sub forum.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/customer-service-management/communities/create-video.html
release: brazil
product: Communities
classification: communities
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Post and respond to content in the community, Using communities, Communities, Customer Service Management]
---
# Post a video in the community
Post a video in a forum or sub forum.
## Before you begin
Role required: sn\_communities.community\_user
You can only post a video in a forum or sub forum if you have been assigned the correct permissions in the parent forum.
**Important:**
Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.
## About this task
You can post videos on their own or add them to a question or a blog. If you are the creator of the video or a community administrator, forum administrator, forum moderator, or community moderator, you can edit the videos once posted.
## Procedure
1. While in a forum, click **Post** > **Video**.
2. On the form, fill in the fields.
<table id="table_bgt_bzn_t1b"><thead><tr><th>
Field
</th><th>
Description
</th></tr></thead><tbody><tr><td>
Click here to Insert a Video
</td><td>
- URL of your video.
- Click **Upload**. The video is added to your post.
- To edit and replace the current video with another one, click **Select a different Video**.
</td></tr><tr><td>
Video Title
</td><td>
Title for the video.
</td></tr><tr><td>
Forum
</td><td>
Read-only. The forum or sub forum is automatically entered in this field.
</td></tr><tr><td>
Topic \(s\) \(optional\)
</td><td>
Topic to add the video to.**Note:** You can repeat this step for as many topics as you want. If you change your mind about a particular topic, click its corresponding **x**icon.
</td></tr><tr><td>
Description \(optional\)
</td><td>
Description for your video.
</td></tr></tbody>
</table>3. Click **Post**.
4. If you have permission to edit or delete the video, click a video, click the corresponding \[Omitted image "moreoptions-icon.png"\] Alt text: More Options icon, and then click **Edit** or **Delete**.
Once a video is uploaded, other community users can comment on it, give feedback, subscribe to the video, bookmark it, and report any inappropriate content in the video.
**Parent Topic:**[Post and respond to content in the community](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/customer-service-management/communities/post-respond-content.md)
**Related topics**
[Disable comments](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/customer-service-management/communities/disable-comments.md)
| title | Post a video in the community |
| description | Post a video in a forum or sub forum. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/customer-service-management/communities/create-video.html |
| release | brazil |
| product | Communities |
| classification | communities |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Post and respond to content in the communityUsing communitiesCommunitiesCustomer Service Management |