Exploring Communities

---
title: Exploring Communities
description: Explore foundational concepts for Communities. For setup tasks, see Configuring communities. For end-user guidance, see Using communities.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/customer-service-management/communities/exploring-communities.html
release: brazil
product: Communities
classification: communities
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Communities, Customer Service Management]
---

# Exploring Communities

Explore foundational concepts for Communities. For setup tasks, see Configuring communities. For end-user guidance, see Using communities.

**Important:**

Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.

-   **[Domain separation and Communities](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/customer-service-management/communities/domain-separation-communities.md)**  
Domain separation is unsupported in Communities. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.

**Parent Topic:**[Communities](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/customer-service-management/communities/servicenow-communities.md)