Follow a community user

task brazil Updated Sep 10, 2026 1 min read follow-user.md
Raw file servicenow.com

Manage your network by following other community users and tracking their activity in the community.

Before you begin

Role required: sn_communities.community_user

Important:

Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.

About this task

There are several ways of following users in the community.

Procedure

  1. From the Communities homepage, perform one of the following actions.

    • Click your profile name or photo.
    • Click your profile name or photo and then the Network tab.
    • Click another user's profile name or photo and then the Network tab.
  2. Click Follow for every user you want to follow.

    The state changes to Following. Your Activity Feed is updated with the activity those users have taken in the community.

  3. Point to Following and click Unfollow to stop following a user.

Parent Topic:Use a community profile

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