Award a badge to a user
Award gamification badges to community users to recognize their community activities.
Before you begin
Role required: sn_gamification.moderator, sn_gamification.admin
Important:
Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.
About this task
A badge can be awarded to a user only once. If a badge is removed from a user, it can then be awarded to that user again.
Procedure
-
Navigate to All > Community > Gamification Data > Profile Badges.
-
Click New.
-
Select a Badge from the Gamification Badges list.
-
In the Live Profile field, add the name of the user.
-
Click Submit.
The badge is assigned to the user and it appears on the community portal.
Parent Topic:Moderate gamification
---
title: Award a badge to a user
description: Award gamification badges to community users to recognize their community activities.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/customer-service-management/communities/gamification-assign-user-badge.html
release: brazil
product: Communities
classification: communities
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Moderate gamification, Gamification, Using communities, Communities, Customer Service Management]
---
# Award a badge to a user
Award gamification badges to community users to recognize their community activities.
## Before you begin
Role required: sn\_gamification.moderator, sn\_gamification.admin
**Important:**
Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.
## About this task
A badge can be awarded to a user only once. If a badge is removed from a user, it can then be awarded to that user again.
## Procedure
1. Navigate to **All** > **Community** > **Gamification Data** > **Profile Badges**.
2. Click **New**.
3. Select a **Badge** from the Gamification Badges list.
4. In the **Live Profile** field, add the name of the user.
5. Click **Submit**.
The badge is assigned to the user and it appears on the community portal.
**Parent Topic:**[Moderate gamification](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/customer-service-management/communities/communities-gamification-moderate.md)
| title | Award a badge to a user |
| description | Award gamification badges to community users to recognize their community activities. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/customer-service-management/communities/gamification-assign-user-badge.html |
| release | brazil |
| product | Communities |
| classification | communities |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Moderate gamificationGamificationUsing communitiesCommunitiesCustomer Service Management |