Provide feedback on community content

---
title: Provide feedback on community content
description: Provide feedback on content that you find useful.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/customer-service-management/communities/provide-feedback.html
release: brazil
product: Communities
classification: communities
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Post and respond to content in the community, Using communities, Communities, Customer Service Management]
---

# Provide feedback on community content

Provide feedback on content that you find useful.

## Before you begin

Role required: sn\_communities.community\_user

**Important:**

Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.

## About this task

There are four supported types of content feedback: comment, upvote, helpful, and mark as correct answer. You can enter feedback directly in the Activity Feed on the Community homepage or navigate to the content you want to provide feedback on.

|Content feedback|Description|
|----------------|-----------|
|Comment|Comment on blogs and videos. You can also comment on a comment. The count of comments is displayed.|
|Upvote|**Upvote** questions. The count of upvotes is displayed.|
|Helpful|Mark answers, blogs, comments, and videos as **Helpful**. The count of helpful marks is displayed.|
|Mark as Correct Answer|If you are a community or forum administrator, community or forum moderator, or the author of the question, you can mark one answer as **Mark as Correct Answer**. There is only one correct answer for each question. If you later mark a different answer as correct, the current answer loses this status.|

## Procedure

1.  From the Community homepage, perform one of the following actions.

    -   Click a forum and then click the content, for example, a blog or a question.
    -   Use search and then click the content.
    -   Navigate to the content on the homepage **Activity Feed** and provide your feedback directly from here.
2.  Enter your feedback.

    The following feedback is displayed.

<table id="table_k32_b3n_v1b"><tbody><tr><td>

**Community homepage** &gt; **Activity Feed**

</td><td>

Feedback on any content that users are subscribed to.

</td></tr><tr><td>

**Community homepage** &gt; **Content List**

</td><td>

Feedback entered by other users.

</td></tr><tr><td>

Your **Community Profile** &gt; **Activity** tab.

</td><td>

Feedback entered by you.

</td></tr></tbody>
</table>    **Note:** The homepage activity feed is not automatically refreshed. If updates occur while viewing the activity feed, a **New Updates Available** message appears. You can click and view all new updates. If you are in the middle of making a comment and you click **New Updates Available**, a warning message appears asking if you want to continue.


**Parent Topic:**[Post and respond to content in the community](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/customer-service-management/communities/post-respond-content.md)