Quick start tests for Communities

---
title: Quick start tests for Communities
description: Validate that Communities still work after you make any configuration change, such as apply an upgrade or develop an application. Copy and customize these quick start tests to pass when using your instance-specific data.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/customer-service-management/communities/quick-start-tests-communities.html
release: brazil
product: Communities
classification: communities
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Communities references, Communities, Customer Service Management]
---

# Quick start tests for Communities

Validate that Communities still work after you make any configuration change, such as apply an upgrade or develop an application. Copy and customize these quick start tests to pass when using your instance-specific data.

**Important:**

Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.

Communities quick start tests require activating the Customer Communities plugin \(com.sn\_customer\_communities\) and the Communities Demo Data plugin \(com.sn\_communities\_demo\).

|Test|Description|Release version|
|----|-----------|---------------|
|Post question and validate feed|Verify that a question is posted in the community and validate whether it appears in the content feed.|Madrid|
|Post video|Verify that a video is posted in the community.|Madrid|
|Forum membership approval|Verify that a membership request to a forum is approved.|Madrid|
|Forum membership reject|Verify that a membership request to a forum is rejected.|Madrid|
|Approve a moderation task|Verify that a moderation task is approved.|Madrid|
|Reject a moderation task|Verify that a moderation task is rejected.|Madrid|
|Topic subscription and activity feed validation|Verify that a topic is subscribed to and the topic activities appear in the activity feed.|New York|
|Approve content approval workflow task on question|Verify the content approval workflow of a question.|New York|
|Question auto-subscription and activity feed validation|Verify that the author is automatically subscribed to the question and the question activities appear in the activity feed.|New York|
|Follow a user|Verify that a community user is able to follow another community user.|New York|
|Reject content approval workflow task on question|Verify the content approval workflow of a question when content is rejected.|New York|
|Gamification on video posting|Verify the gamification points gained when posting a video.|New York|
|Forum subscription and activity feed validation|Verify that a forum is subscribed to and the forum activities appear in the activity feed.|New York|
|Question subscription and activity feed validation|Verify that a question is subscribed to and the question activities appear in the activity feed.|New York|
|Post a video with 'Disable comment' option|Verify a video is posted with `Disable comments` option as selected.|Orlando|
|Pin a video as Featured|Verify that a video is marked as featured by community administrator in the forum and community home page.|Orlando|

**Parent Topic:**[Communities references](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/customer-service-management/communities/communitie-references.md)

**Related topics**  


[Properties installed with Communities]()

[Communities roles]()

[Forum form fields]()

[Video Configurations form fields]()

[Topic form fields]()

[Quick start tests](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/application-development/quick-start-tests.md)