View community feedback and bookmarks tables
View feedback and bookmarks tables to view which community content was given feedback or was bookmarked.
Before you begin
Role required: sn_communities.admin, sn_communities.community_moderator, sn_communities.moderation_admin, sn_communities.forum_admin, or sn_communities.forum_moderator
Note: Communities users (sn_communities.community_user) have read access to the bookmarks table and the feedback table. Users can only view another user's bookmark and feedback records for content they themselves can access. Bookmark and feedback record visibility is constrained by the viewer's access to the underlying content.
Important:
Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.
Procedure
-
Navigate to All > Community > Feedback.
-
Choose one of the following options.
- Click Feedback to view the content feedback was given for, the type of the feedback, and who provided it.
- Click Bookmarks to view the content that was bookmarked and who added it.
Parent Topic:Configuring communities
Related topics
Platform Analytics Solutions for Communities
Migrate Social Q&A data to Communities
Create a case from a discussion
Community setup guide for admins
Configure community content types
Configure video sources for a community
Forum and user permissions management
Configure the community profile
Create community Terms and Conditions
---
title: View community feedback and bookmarks tables
description: View feedback and bookmarks tables to view which community content was given feedback or was bookmarked.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/customer-service-management/communities/view-feedback-bookmark-tables.html
release: brazil
product: Communities
classification: communities
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 3
breadcrumb: [Configuring communities, Communities, Customer Service Management]
---
# View community feedback and bookmarks tables
View feedback and bookmarks tables to view which community content was given feedback or was bookmarked.
## Before you begin
Role required: sn\_communities.admin, sn\_communities.community\_moderator, sn\_communities.moderation\_admin, sn\_communities.forum\_admin, or sn\_communities.forum\_moderator
**Note:** Communities users \(sn\_communities.community\_user\) have read access to the bookmarks table and the feedback table. Users can only view another user's bookmark and feedback records for content they themselves can access. Bookmark and feedback record visibility is constrained by the viewer's access to the underlying content.
**Important:**
Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.
## Procedure
1. Navigate to **All** > **Community** > **Feedback**.
2. Choose one of the following options.
- Click **Feedback** to view the content feedback was given for, the type of the feedback, and who provided it.
- Click **Bookmarks** to view the content that was bookmarked and who added it.
**Parent Topic:**[Configuring communities](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/customer-service-management/communities/configure-communities.md)
**Related topics**
[Community content types]()
[Community feedback types]()
[Community access types]()
[Platform Analytics Solutions for Communities]()
[Migrate Social Q&A data to Communities]()
[View community logs]()
[Create a case from a discussion]()
[Enable knowledge harvesting]()
[Activate Communities plugins]()
[Community setup guide for admins]()
[Configure community content types]()
[Configure video sources for a community]()
[Configure community forums]()
[Forum and user permissions management]()
[Configure the community profile]()
[Create community Terms and Conditions]()
[Enable users to self-register to a community]()
[Moderate a community]()
[Administer gamification]()
[Community Service Portal]()
| title | View community feedback and bookmarks tables |
| description | View feedback and bookmarks tables to view which community content was given feedback or was bookmarked. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/customer-service-management/communities/view-feedback-bookmark-tables.html |
| release | brazil |
| product | Communities |
| classification | communities |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 3 |
| breadcrumb | Configuring communitiesCommunitiesCustomer Service Management |