Component properties for the Catalog item
Component property enables you to configure the behavior of the Catalog item component instance on the third-party website.
|
Component property |
Description |
|---|---|
|
Catalog item |
The system identifier (sys_id) of the catalog item from the Record Producer [sc_cat_item_producer] table. The default label is |
|
Hide additional details |
Hides the delivery address and special instructions fields. |
|
Prefill fields |
Query that automatically populates fields on the form. |
|
Hide record created confirmation |
Option to show or hide a confirmation message when a record is submitted.By default, it shows record confirmation message. |
|
Custom illustration size |
Size of the illustration asset to use. If you select auto, the component chooses the appropriate illustration based on the current size of the now-illustration component. |
|
Confirmation text |
Text appears when the case is submitted successfully on a third-party website. |
|
Confirmation sub-text |
Subtext appears when the case is submitted successfully on a third-party website. |
|
Hide reference number |
Option to show or hide the reference number of the record on the confirmation message.By default, it shows reference number. |
|
Reference number label |
Display label of the reference number on the confirmation message. |
|
Hide primary button |
Option to show or hide a primary button on the confirmation message.By default, it shows primary button. |
|
Primary button label |
Display label of a primary button on the confirmation message. The default text is |
|
Hide secondary button |
Option to show or hide a secondary button on the confirmation message.By default, it shows secondary button. |
|
Secondary button label |
Display label of a secondary button on the confirmation message. |
|
Hide errors |
Option to show or hide error messages for the end user on the third-party website. By default, it shows errors. |
|
Hide notification |
Option to show or hide component notifications. By default, it shows notification. |
Configure the Catalog item component instance
Embed the Catalog item component instance on the third-party website
--- title: Component properties for the Catalog item description: Component property enables you to configure the behavior of the Catalog item component instance on the third-party website. locale: en-US canonical_url: https://www.servicenow.com/docs/r/customer-service-management/component-properties-for-catalog-item.html release: brazil topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 2 breadcrumb: [Web Embeddables component properties, Web Embeddables reference, Reference, Customer Service Management] --- # Component properties for the Catalog item Component property enables you to configure the behavior of the Catalog item component instance on the third-party website. <table id="table_csm_base_entities"><thead><tr><th> Component property </th><th> Description </th></tr></thead><tbody><tr><td> Catalog item </td><td> The system identifier \(sys\_id\) of the catalog item from the Record Producer \[sc\_cat\_item\_producer\] table. The default label is `Create Contact` and sys\_id is **56c62944c30102003d3b7bfaa2d3ae36**. </td></tr><tr><td> Hide additional details </td><td> Hides the delivery address and special instructions fields. </td></tr><tr><td> Prefill fields </td><td> Query that automatically populates fields on the form. </td></tr><tr><td> Hide record created confirmation </td><td> Option to show or hide a confirmation message when a record is submitted.By default, it shows record confirmation message. </td></tr><tr><td> Custom illustration size </td><td> Size of the illustration asset to use. If you select auto, the component chooses the appropriate illustration based on the current size of the now-illustration component. </td></tr><tr><td> Confirmation text </td><td> Text appears when the case is submitted successfully on a third-party website. </td></tr><tr><td> Confirmation sub-text </td><td> Subtext appears when the case is submitted successfully on a third-party website. </td></tr><tr><td> Hide reference number </td><td> Option to show or hide the reference number of the record on the confirmation message.By default, it shows reference number. </td></tr><tr><td> Reference number label </td><td> Display label of the reference number on the confirmation message. </td></tr><tr><td> Hide primary button </td><td> Option to show or hide a primary button on the confirmation message.By default, it shows primary button. </td></tr><tr><td> Primary button label </td><td> Display label of a primary button on the confirmation message. The default text is `View details`. </td></tr><tr><td> Hide secondary button </td><td> Option to show or hide a secondary button on the confirmation message.By default, it shows secondary button. </td></tr><tr><td> Secondary button label </td><td> Display label of a secondary button on the confirmation message. </td></tr><tr><td> Hide errors </td><td> Option to show or hide error messages for the end user on the third-party website. By default, it shows errors. </td></tr><tr><td> Hide notification </td><td> Option to show or hide component notifications. By default, it shows notification. </td></tr></tbody> </table>**Related topics** [Configure the Catalog item component instance](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/customer-service-management/customer-self-service-and-omnichannel-engagement/configure-catalog-item-component-on-instance.md) [Embed the Catalog item component instance on the third-party website](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/customer-service-management/customer-self-service-and-omnichannel-engagement/embed-catalog-item-component-on-third-party-website.md) [Event handler in the Catalog item component](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/customer-service-management/we-catalog-item-event-handler.md) [Sample code for the Catalog item component](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/customer-service-management/customer-self-service-and-omnichannel-engagement/we-catalog-item-sample-code.md)
| title | Component properties for the Catalog item |
| description | Component property enables you to configure the behavior of the Catalog item component instance on the third-party website. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/customer-service-management/component-properties-for-catalog-item.html |
| release | brazil |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| breadcrumb | Web Embeddables component propertiesWeb Embeddables referenceReferenceCustomer Service Management |