Configurable Portal widget library
The Configurable Portal widget library is a collection of prebuilt and reusable widgets that enables you to configure the portal homepage.
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Widget |
Description |
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Display access key features and pages from any place in portal. It shows logo, search, profile, and others on level 1 of the header, and menu items on level 2 of the header.The appearance of menu items in level 2 of the header is determined by the Portal Mega Menu widget selected. | |
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The menu on the header of the portal home page to navigate to different pages. It displays topics in a menu format organized hierarchically. | |
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Display taxonomy topics along with the articles and catalog items related to them. | |
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Banner to display the announcements, new product or feature highlights, and important information on the top of the page. | |
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Displays multiple banners in a carousel to display information on multiple announcements, features, and products. | |
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Display different links for quick access including links to a knowledge article, a catalog item, a custom page, or an external URL. You can also select different layouts for quick links cards. | |
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Display a list of articles for quick access. Articles can be selected based on featured articles, most viewed articles and more criteria or can be selected manually. | |
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Displays catalog items for important request items based on the criteria. | |
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Displays case records according to the filter criteria. You can display case details such as state, update, date, and more in a card format. | |
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Displays a list of cases, appointments, work orders, or other records from any ServiceNow table in list or card format. | |
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Displays a list of frequently asked articles from a selected knowledge table that are categorized based on knowledge article category or related product. | |
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Display important information at the bottom of each page. The information includes company information and logo, site links, external links, and social media links. | |
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Display key information of a record from the tables available on ServiceNow® table. Your users can also take related actions on the selected record. | |
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Displays topics as cards on your portal page enabling your users to access knowledge articles and catalog items related to a topic displayed on your portal in a Portal Browse Taxonomy widget. |
--- title: Configurable Portal widget library description: The Configurable Portal widget library is a collection of prebuilt and reusable widgets that enables you to configure the portal homepage. locale: en-US canonical_url: https://www.servicenow.com/docs/r/customer-service-management/configurable-portal-widgets-library.html release: brazil topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 4 breadcrumb: [Reference, Customer Service Management] --- # Configurable Portal widget library The Configurable Portal widget library is a collection of prebuilt and reusable widgets that enables you to configure the portal homepage. <table id="table_tll_jp2_5y"><thead><tr><th> Widget </th><th> Description </th></tr></thead><tbody><tr><td> [Portal Polaris Header widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/customer-service-management/customer-self-service-and-omnichannel-engagement/portal-header-widget.md) </td><td> Display access key features and pages from any place in portal. It shows logo, search, profile, and others on level 1 of the header, and menu items on level 2 of the header.The appearance of menu items in level 2 of the header is determined by the Portal Mega Menu widget selected. </td></tr><tr><td> [Portal Mega Menu widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/customer-service-management/customer-self-service-and-omnichannel-engagement/portal-mega-menu-widget.md) </td><td> The menu on the header of the portal home page to navigate to different pages. It displays topics in a menu format organized hierarchically. </td></tr><tr><td> [Portal Browse Taxonomy widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/customer-service-management/customer-self-service-and-omnichannel-engagement/browse-taxo-widget.md) </td><td> Display taxonomy topics along with the articles and catalog items related to them. </td></tr><tr><td> [Portal Banner widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/customer-service-management/customer-self-service-and-omnichannel-engagement/portal-banner-widget.md) </td><td> Banner to display the announcements, new product or feature highlights, and important information on the top of the page. </td></tr><tr><td> [Portal Banner Carousel widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/customer-service-management/customer-self-service-and-omnichannel-engagement/csm-portal-carousel-widget.md) </td><td> Displays multiple banners in a carousel to display information on multiple announcements, features, and products. </td></tr><tr><td> [Portal Quick Links widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/customer-service-management/customer-self-service-and-omnichannel-engagement/portal-quick-links-widget.md) </td><td> Display different links for quick access including links to a knowledge article, a catalog item, a custom page, or an external URL. You can also select different layouts for quick links cards. </td></tr><tr><td> [Portal Knowledge Quick Links widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/customer-service-management/customer-self-service-and-omnichannel-engagement/portal-know-quick-links-widget.md) </td><td> Display a list of articles for quick access. Articles can be selected based on featured articles, most viewed articles and more criteria or can be selected manually. </td></tr><tr><td> [Portal Catalog Quick Links widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/customer-service-management/customer-self-service-and-omnichannel-engagement/portal-catalog-widget.md) </td><td> Displays catalog items for important request items based on the criteria. </td></tr><tr><td> [Portal Case Cards widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/customer-service-management/customer-self-service-and-omnichannel-engagement/portal-case-card-widget.md) </td><td> Displays case records according to the filter criteria. You can display case details such as state, update, date, and more in a card format. </td></tr><tr><td> [Portal Data List widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/customer-service-management/customer-self-service-and-omnichannel-engagement/portal-data-list-widget.md) </td><td> Displays a list of cases, appointments, work orders, or other records from any ServiceNow table in list or card format. </td></tr><tr><td> [Portal FAQ widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/customer-service-management/customer-self-service-and-omnichannel-engagement/portal-faq-widget.md) </td><td> Displays a list of frequently asked articles from a selected knowledge table that are categorized based on knowledge article category or related product. </td></tr><tr><td> [Portal Polaris Footer widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/customer-service-management/customer-self-service-and-omnichannel-engagement/portal-footer-widget.md) </td><td> Display important information at the bottom of each page. The information includes company information and logo, site links, external links, and social media links. </td></tr><tr><td> [Portal Object widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/customer-service-management/customer-self-service-and-omnichannel-engagement/portal-object-widget.md) </td><td> Display key information of a record from the tables available on ServiceNow® table. Your users can also take related actions on the selected record. </td></tr><tr><td> [Portal Taxonomy Topic widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/customer-service-management/customer-self-service-and-omnichannel-engagement/portal-taxo-topic-widget.md) </td><td> Displays topics as cards on your portal page enabling your users to access knowledge articles and catalog items related to a topic displayed on your portal in a Portal Browse Taxonomy widget. </td></tr></tbody> </table>
| title | Configurable Portal widget library |
| description | The Configurable Portal widget library is a collection of prebuilt and reusable widgets that enables you to configure the portal homepage. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/customer-service-management/configurable-portal-widgets-library.html |
| release | brazil |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 4 |
| breadcrumb | ReferenceCustomer Service Management |