Open the CRM Workspace experience in UI Builder
task brazil Updated Sep 10, 2026 1 min read csm-config-ws-open-in-uib.md
Access the CRM Workspace experience in UI Builder for editing.
Before you begin
Role required: ui_builder_admin, admin
About this task
Procedure
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In the navigation filter, navigate to All > Now Experience Framework > UI Builder.
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Select the Experiences tab.
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Select the CRM Workspace experience.
Result
The CRM Workspace experience opens in UI Builder.
36 lines · 923 B
--- title: Open the CRM Workspace experience in UI Builder description: Access the CRM Workspace experience in UI Builder for editing. locale: en-US canonical_url: https://www.servicenow.com/docs/r/customer-service-management/csm-config-ws-open-in-uib.html release: brazil topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Set up CRM Workspace, CRM Workspace, Organize agent workspaces, Configure, Customer Service Management] --- # Open the CRM Workspace experience in UI Builder Access the CRM Workspace experience in UI Builder for editing. ## Before you begin Role required: ui\_builder\_admin, admin ## About this task ## Procedure 1. In the navigation filter, navigate to **All** > **Now Experience Framework** > **UI Builder**. 2. Select the **Experiences** tab. 3. Select the CRM Workspace experience. ## Result The CRM Workspace experience opens in UI Builder.
| title | Open the CRM Workspace experience in UI Builder |
| description | Access the CRM Workspace experience in UI Builder for editing. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/customer-service-management/csm-config-ws-open-in-uib.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Set up CRM WorkspaceCRM WorkspaceOrganize agent workspacesConfigureCustomer Service Management |