Activate or deactivate a component
task brazil Updated Sep 10, 2026 1 min read activate-deactivate-comp.md
Activate or deactivate a component to show or hide every instance of the components across third-party websites. By default, the ServiceNow components are active.
Before you begin
Role required: sn_embeddable_core.emb_admin
Procedure
-
Navigate to All > Web Embeddables > Homepage.
-
In the Manage components section, select Action (⋮) on the component.
-
Select Activate.
Note: A confirmation dialog box appears. Review the information before proceeding. If your component is active, the Deactivate option appears.
-
Select Activate on the confirmation modal.
Note:
- A confirmation message appears
Component is now active and its existing instances may become visible on your websites.Ensure the [glide.uxf.lib.embeddables.enabled] system property is set to true on your instance. - If you deactivate a component, a confirmation message appears
Component is now inactive and its existing instances are hidden on your websites.
- A confirmation message appears
Result
Any existing component and its instances are hidden on your website.
44 lines · 1.8 KB
---
title: Activate or deactivate a component
description: Activate or deactivate a component to show or hide every instance of the components across third-party websites. By default, the ServiceNow components are active.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/customer-service-management/customer-self-service-and-omnichannel-engagement/activate-deactivate-comp.html
release: brazil
product: Customer Self-service and Omnichannel Engagement
classification: customer-self-service-and-omnichannel-engagement
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Update or create web components, Configure Web Embeddables, Set up self-service, Configure, Customer Service Management]
---
# Activate or deactivate a component
Activate or deactivate a component to show or hide every instance of the components across third-party websites. By default, the ServiceNow components are active.
## Before you begin
Role required: sn\_embeddable\_core.emb\_admin
## Procedure
1. Navigate to **All** > **Web Embeddables** > **Homepage**.
2. In the Manage components section, select Action \(⋮\) on the component.
3. Select **Activate**.
**Note:** A confirmation dialog box appears. Review the information before proceeding. If your component is active, the **Deactivate** option appears.
4. Select **Activate** on the confirmation modal.
**Note:**
- A confirmation message appears `Component is now active and its existing instances may become visible on your websites.` Ensure the \[glide.uxf.lib.embeddables.enabled\] system property is set to true on your instance.
- If you deactivate a component, a confirmation message appears `Component is now inactive and its existing instances are hidden on your websites.`
## Result
Any existing component and its instances are hidden on your website.
| title | Activate or deactivate a component |
| description | Activate or deactivate a component to show or hide every instance of the components across third-party websites. By default, the ServiceNow components are active. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/customer-service-management/customer-self-service-and-omnichannel-engagement/activate-deactivate-comp.html |
| release | brazil |
| product | Customer Self-service and Omnichannel Engagement |
| classification | customer-self-service-and-omnichannel-engagement |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Update or create web componentsConfigure Web EmbeddablesSet up self-serviceConfigureCustomer Service Management |