Configure public access on the Portal Data List widget

task brazil Updated Sep 10, 2026 1 min read config-data-list-widget-inst-guest-access.md

Configure the Portal Data List widget and page content for public access to enable guest users to view data without authentication.

Before you begin

Role required: sp_admin

Procedure

Make Portal Data List Widget public
1. Navigate to All > Service Portal > Widgets.
2. Search and select Portal data list in the Name column.
3. Select the Public check box.
4. Select Update.
Make pages containing the Portal Data List widget public (For example, cases and tasks page).
1. Navigate to All > Service Portal > Pages.
2. Search and select the page containing the Portal Data List widget in the Title column (For example, cases and tasks page).
3. Select the Public check box.
4. Save the page.
5. Select Instance for the Portal Data List widget from Page Content.
  
  [Omitted image "page-content-instance-cases-and-tasks.png"] Alt text: Page content showing the Data List widget instance
  
  The widget instance page opens.
6. Select Roles.
7. Search and move public from Available to Selected List.
8. Select Done.
9. Select Update.
Select Update.

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---
title: Configure public access on the Portal Data List widget
description: Configure the Portal Data List widget and page content for public access to enable guest users to view data without authentication.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/customer-service-management/customer-self-service-and-omnichannel-engagement/config-data-list-widget-inst-guest-access.html
release: brazil
product: Customer Self-service and Omnichannel Engagement
classification: customer-self-service-and-omnichannel-engagement
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Portal Data List widget, Set up Configurable Portal widgets, Set up self-service, Configure, Customer Service Management]
---

# Configure public access on the Portal Data List widget

Configure the Portal Data List widget and page content for public access to enable guest users to view data without authentication.

## Before you begin

Role required: sp\_admin

## Procedure

1.  Make Portal Data List Widget public

    1.  Navigate to **All** &gt; **Service Portal** &gt; **Widgets**.

    2.  Search and select `Portal data list` in the Name column.

    3.  Select the **Public** check box.

    4.  Select **Update**.

2.  Make pages containing the Portal Data List widget public \(For example, cases and tasks page\).

    1.  Navigate to **All** &gt; **Service Portal** &gt; **Pages**.

    2.  Search and select the page containing the Portal Data List widget in the Title column \(For example, cases and tasks page\).

    3.  Select the **Public** check box.

    4.  Save the page.

    5.  Select **Instance** for the Portal Data List widget from Page Content.

        \[Omitted image "page-content-instance-cases-and-tasks.png"\] Alt text: Page content showing the Data List widget instance

        The widget instance page opens.

    6.  Select **Roles**.

    7.  Search and move **public** from Available to Selected List.

    8.  Select **Done**.

    9.  Select **Update**.

3.  Select **Update**.