Edit a custom component
Edit a custom component to further customize its design and properties as per the requirement. You can only edit a custom component that is in a deactivated state. Prebuilt components cannot be modified.
Before you begin
Beginning with the Zurich release, Component UI Builder is enabled by default in your instance. Existing customers on release versions before Zurich release, you must enable Component UI Builder in your instance to edit a component. Make sure you’re referring UI Builder version 27.2 or above for editing component.
Make sure you’re referring UI Builder version 27.2 or above for component creation.
Role required: sn_embeddable_core.emb_admin
Procedure
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Navigate to All > Web Embeddables > Homepage.
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In the Manage components section, select Action (⋮) on the component.
Note: You can only edit components that are labeled as Custom.
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Select Edit.
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Modify the following field values.
Field Description Name Name of the custom component. Component tag The tag used in the embed code helps identify the component. Description Description of your component. Icon Thumbnail image of the custom component. -
Select Save and close.
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Select Edit component.
Note: You will be redirected to the UI Builder application where you can modify the component.
---
title: Edit a custom component
description: Edit a custom component to further customize its design and properties as per the requirement. You can only edit a custom component that is in a deactivated state. Prebuilt components cannot be modified.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/customer-service-management/customer-self-service-and-omnichannel-engagement/edit-custom-comp.html
release: brazil
product: Customer Self-service and Omnichannel Engagement
classification: customer-self-service-and-omnichannel-engagement
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Update or create web components, Configure Web Embeddables, Set up self-service, Configure, Customer Service Management]
---
# Edit a custom component
Edit a custom component to further customize its design and properties as per the requirement. You can only edit a custom component that is in a deactivated state. Prebuilt components cannot be modified.
## Before you begin
Beginning with the Zurich release, Component UI Builder is enabled by default in your instance. Existing customers on release versions before Zurich release, you must enable Component UI Builder in your instance to edit a component. Make sure you’re referring UI Builder version 27.2 or above for editing component.
Make sure you’re referring UI Builder version 27.2 or above for component creation.
Role required: sn\_embeddable\_core.emb\_admin
## Procedure
1. Navigate to **All** > **Web Embeddables** > **Homepage**.
2. In the Manage components section, select Action \(⋮\) on the component.
**Note:** You can only edit components that are labeled as **Custom**.
3. Select **Edit**.
4. Modify the following field values.
|Field|Description|
|-----|-----------|
|Name|Name of the custom component.|
|Component tag|The tag used in the embed code helps identify the component.|
|Description|Description of your component.|
|Icon|Thumbnail image of the custom component.|
5. Select **Save and close**.
6. Select **Edit component**.
**Note:** You will be redirected to the UI Builder application where you can modify the component.
| title | Edit a custom component |
| description | Edit a custom component to further customize its design and properties as per the requirement. You can only edit a custom component that is in a deactivated state. Prebuilt components cannot be modified. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/customer-service-management/customer-self-service-and-omnichannel-engagement/edit-custom-comp.html |
| release | brazil |
| product | Customer Self-service and Omnichannel Engagement |
| classification | customer-self-service-and-omnichannel-engagement |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Update or create web componentsConfigure Web EmbeddablesSet up self-serviceConfigureCustomer Service Management |