Embed the Case create component instance on the third-party website
Embed the global code and component code of the Case create component instance that you configured so that you can enable your customers to start using the Case create component instance on your third-party website.
Before you begin
You must configure the Case create component instance. For information, see Configure the Case create component instance.
Role required: None
Procedure
-
On your third-party website, in the website's HTML file, paste the global code that you copied.
Note: The global code only must be added once to your third-party website.
-
On your website’s HTML file, paste the component code that you copied.
-
Open the website to which you embedded component to verify that it launches the Case create component instance.
Result
The Case create component instance appears on your third-party website.
---
title: Embed the Case create component instance on the third-party website
description: Embed the global code and component code of the Case create component instance that you configured so that you can enable your customers to start using the Case create component instance on your third-party website.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/customer-service-management/customer-self-service-and-omnichannel-engagement/embed-case-create-component-on-third-party-website.html
release: brazil
product: Customer Self-service and Omnichannel Engagement
classification: customer-self-service-and-omnichannel-engagement
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Case create component, Configure web components, Configure Web Embeddables, Set up self-service, Configure, Customer Service Management]
---
# Embed the Case create component instance on the third-party website
Embed the global code and component code of the Case create component instance that you configured so that you can enable your customers to start using the Case create component instance on your third-party website.
## Before you begin
You must configure the Case create component instance. For information, see [Configure the Case create component instance](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/customer-service-management/customer-self-service-and-omnichannel-engagement/config-case-create-component-on-instance.md).
Role required: None
## Procedure
1. On your third-party website, in the website's HTML file, paste the global code that you copied.
**Note:** The global code only must be added once to your third-party website.
2. On your website’s HTML file, paste the component code that you copied.
3. Open the website to which you embedded component to verify that it launches the Case create component instance.
## Result
The Case create component instance appears on your third-party website.
| title | Embed the Case create component instance on the third-party website |
| description | Embed the global code and component code of the Case create component instance that you configured so that you can enable your customers to start using the Case create component instance on your third-party website. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/customer-service-management/customer-self-service-and-omnichannel-engagement/embed-case-create-component-on-third-party-website.html |
| release | brazil |
| product | Customer Self-service and Omnichannel Engagement |
| classification | customer-self-service-and-omnichannel-engagement |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Case create componentConfigure web componentsConfigure Web EmbeddablesSet up self-serviceConfigureCustomer Service Management |