Configure the Portal Polaris Header widget for your portal
Associate the Portal Polaris Header widget as your header for the selected theme on your portal.
Before you begin
Role required: sp_admin
About this task
Unlike other widgets in the Configurable Portal widgets, the Portal Polaris Header widget can’t be dragged onto a page. Instead, you must configure it by associating the header menu with the selected theme for your portal.
Procedure
-
Navigate to All > Service Portal > Portals.
-
On the Service Portals page, search and select
Customer Supportin the Title column. -
On the Customer Support page, in the Theme field, select the Preview this record icon ([Omitted image "preview-record.png"] Alt text: Preview this record).
-
Select Open Record on the Theme pop-up window.
-
On the Portal Theme page, in the Header field, select the Lookup using list icon ([Omitted image "lookup-list.jpg"] Alt text: Look up list).
Note: If a message appears about the application scope, select here to be able to edit the record.
-
On the Header | Footers page, search and select Portal Polaris Header.
-
Select Update.
Result
The Portal Polaris Header is set as a header for the Portal Next Experience theme.
---
title: Configure the Portal Polaris Header widget for your portal
description: Associate the Portal Polaris Header widget as your header for the selected theme on your portal.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/customer-service-management/customer-self-service-and-omnichannel-engagement/portal-config-portal-polaris-header.html
release: brazil
product: Customer Self-service and Omnichannel Engagement
classification: customer-self-service-and-omnichannel-engagement
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Portal Polaris Header widget, Set up Configurable Portal widgets, Set up self-service, Configure, Customer Service Management]
---
# Configure the Portal Polaris Header widget for your portal
Associate the Portal Polaris Header widget as your header for the selected theme on your portal.
## Before you begin
Role required: sp\_admin
## About this task
Unlike other widgets in the Configurable Portal widgets, the Portal Polaris Header widget can’t be dragged onto a page. Instead, you must configure it by associating the header menu with the selected theme for your portal.
## Procedure
1. Navigate to **All** > **Service Portal** > **Portals**.
2. On the Service Portals page, search and select `Customer Support` in the Title column.
3. On the Customer Support page, in the **Theme** field, select the Preview this record icon \(\[Omitted image "preview-record.png"\] Alt text: Preview this record\).
4. Select **Open Record** on the Theme pop-up window.
5. On the Portal Theme page, in the **Header** field, select the Lookup using list icon \(\[Omitted image "lookup-list.jpg"\] Alt text: Look up list\).
**Note:** If a message appears about the application scope, select **here** to be able to edit the record.
6. On the Header \| Footers page, search and select **Portal Polaris Header**.
7. Select **Update**.
## Result
The Portal Polaris Header is set as a header for the Portal Next Experience theme.
| title | Configure the Portal Polaris Header widget for your portal |
| description | Associate the Portal Polaris Header widget as your header for the selected theme on your portal. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/customer-service-management/customer-self-service-and-omnichannel-engagement/portal-config-portal-polaris-header.html |
| release | brazil |
| product | Customer Self-service and Omnichannel Engagement |
| classification | customer-self-service-and-omnichannel-engagement |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Portal Polaris Header widgetSet up Configurable Portal widgetsSet up self-serviceConfigureCustomer Service Management |