Delete a decision tree
task brazil Updated Sep 10, 2026 1 min read delete-decision-tree.md
Delete a decision tree and all the related version records. All related records such as decision tree versions, nodes, and paths are deleted.
Before you begin
Role required: admin, sn_gd_core.decision_tree_author
Procedure
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Navigate to All > Guided Decisions > Decision Trees.
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Select the decision tree from the list.
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Select Delete.
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--- title: Delete a decision tree description: Delete a decision tree and all the related version records. All related records such as decision tree versions, nodes, and paths are deleted. locale: en-US canonical_url: https://www.servicenow.com/docs/r/customer-service-management/delete-decision-tree.html release: brazil topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Configuring guidances and decision trees, Guided Decisions configuration, Agent tools, Organize agent workspaces, Configure, Customer Service Management] --- # Delete a decision tree Delete a decision tree and all the related version records. All related records such as decision tree versions, nodes, and paths are deleted. ## Before you begin Role required: admin, sn\_gd\_core.decision\_tree\_author ## Procedure 1. Navigate to **All** > **Guided Decisions** > **Decision Trees**. 2. Select the decision tree from the list. 3. Select **Delete**.
| title | Delete a decision tree |
| description | Delete a decision tree and all the related version records. All related records such as decision tree versions, nodes, and paths are deleted. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/customer-service-management/delete-decision-tree.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configuring guidances and decision treesGuided Decisions configurationAgent toolsOrganize agent workspacesConfigureCustomer Service Management |