Install billing account

task brazil Updated Sep 10, 2026 1 min read install-billing-account.md
Raw file servicenow.com

You can install the Billing Account Core (sn_billing_account) application if you have the admin role.

Before you begin

Role required: admin

About this task

The billing account core application has a modular plugin structure:

  • Base plugin (sn_billing_account): Independent core functionality for billing account management
  • CSM integration: Install com.sn_customerservice and com.snc.cs_base to enable billing account integration with core CSM capabilities and the related party framework

Procedure

  1. Navigate to All > Customer Service > Customer > Billing Accounts.

  2. Select New from the billing accounts record.

  3. Fill the required details on the billing account form.

    For more information, see Billing Account form.

  4. Select Submit to create billing account record.

    You can create a billing account directly from an account or consumer record by using the Billing Accounts related list. When you create a billing account this way, the source Account or Customer and the Billing account type are set automatically.

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