Portal Footer widget JSON parameters
Use the JSON parameters to define aspects of the Portal Footer widget on the portal page.
Note: This information assumes that you’re familiar with the JSON code format.
|
Parameter |
Description |
|---|---|
|
org_info |
The company name and address to appear on the portal footer. |
|
copyright |
Copyright information to appear on the portal footer.You can display copyright symbol, the year of copyright, and the name of the copyright holder or organization in the footer. |
|
logo_img_name |
The image that can be displayed as a logo in the footer. The image name should to be accessed from the Images [db_image] table. |
|
logo_alt_text |
Alternate screen-readable text that describes the brand logo in the footer for accessibility purposes. |
|
sitemap_links_menu_sys_id |
The system identifier (sys_id) of the menu record is used to display sitemap links in the Portal Polaris Footer widget. You can create a menu record and map it to the sitemap links by including its sys_id in the JSON code. For more information on how to create a menu record, see Menu Item form. |
|
footer_links_menu_sys_id |
The system identifier (sys_id) of the menu record is used to display footer links in the Portal Polaris Footer widget. You can create a menu record and map it to the footer links by including its sys_id in the JSON code. For more information on how to create a menu record, see Menu Item form. |
|
social_links_menu_sys_id |
The system identifier (sys_id) of the menu record is used to display social links in the Portal Polaris Footer widget. You can create a menu record and map it to the social links by including its sys_id in the JSON code. For more information on how to create a menu record, see Menu Item form. |
--- title: Portal Footer widget JSON parameters description: Use the JSON parameters to define aspects of the Portal Footer widget on the portal page. locale: en-US canonical_url: https://www.servicenow.com/docs/r/customer-service-management/portal-footer-widget-json.html release: brazil topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [JSON parameter in Configurable Portal Widgets, Configurable Portal Widgets reference, Reference, Customer Service Management] --- # Portal Footer widget JSON parameters Use the JSON parameters to define aspects of the Portal Footer widget on the portal page. **Note:** This information assumes that you’re familiar with the JSON code format. <table id="table_csm_base_entities"><thead><tr><th> Parameter </th><th> Description </th></tr></thead><tbody><tr><td> org\_info </td><td> The company name and address to appear on the portal footer. </td></tr><tr><td> copyright </td><td> Copyright information to appear on the portal footer.You can display copyright symbol, the year of copyright, and the name of the copyright holder or organization in the footer. </td></tr><tr><td> logo\_img\_name </td><td> The image that can be displayed as a logo in the footer. The image name should to be accessed from the Images \[db\_image\] table. </td></tr><tr><td> logo\_alt\_text </td><td> Alternate screen-readable text that describes the brand logo in the footer for accessibility purposes. </td></tr><tr><td> sitemap\_links\_menu\_sys\_id </td><td> The system identifier \(sys\_id\) of the menu record is used to display sitemap links in the Portal Polaris Footer widget. You can create a menu record and map it to the sitemap links by including its sys\_id in the JSON code. For more information on how to create a menu record, see [Menu Item form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/menu-item-form.md). </td></tr><tr><td> footer\_links\_menu\_sys\_id </td><td> The system identifier \(sys\_id\) of the menu record is used to display footer links in the Portal Polaris Footer widget. You can create a menu record and map it to the footer links by including its sys\_id in the JSON code. For more information on how to create a menu record, see [Menu Item form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/menu-item-form.md). </td></tr><tr><td> social\_links\_menu\_sys\_id </td><td> The system identifier \(sys\_id\) of the menu record is used to display social links in the Portal Polaris Footer widget. You can create a menu record and map it to the social links by including its sys\_id in the JSON code. For more information on how to create a menu record, see [Menu Item form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/menu-item-form.md). </td></tr></tbody> </table>**Related topics** [Portal Polaris Footer widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/customer-service-management/customer-self-service-and-omnichannel-engagement/portal-footer-widget.md) [Configure the Portal Polaris Footer widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/customer-service-management/customer-self-service-and-omnichannel-engagement/config-portal-footer-widget.md)
| title | Portal Footer widget JSON parameters |
| description | Use the JSON parameters to define aspects of the Portal Footer widget on the portal page. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/customer-service-management/portal-footer-widget-json.html |
| release | brazil |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | JSON parameter in Configurable Portal WidgetsConfigurable Portal Widgets referenceReferenceCustomer Service Management |