Provide external users access to a table

task brazil Updated Sep 10, 2026 1 min read t_ProvideExternalUsersAccessToTables.md

Raw file servicenow.com

To enable users with only the snc_external role to access the list view of a table, you must create a series of ACLs.

Before you begin

Role required: security_admin

Procedure

Elevate to a privileged role.
Create an ACL rule with the following settings:
- Type: ui_page
- Operation: read
- Name: {table_name}_list
- Required role: snc_external
On the default read ACL for the table, add snc_external in the Required role list.

Create the ACL if it does not already exist.
Use these settings to create another ACL:
- Type: ui_page
- Operation: read
- Name: {table_name}
- Required role: snc_external
Use these settings to create another ACL to give the user write access to a field in the table:
- Type: record
- Operation: create
- Name: {table_name} {column_name}
- Required role: snc_external Repeat this step for every field that you want to give the user write access to. Use an asterisk * instead of the column name to provide access to all fields at once.

Parent Topic:Roles installed with Customer Service Management

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---
title: Provide external users access to a table
description: To enable users with only the snc\_external role to access the list view of a table, you must create a series of ACLs.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/customer-service-management/t\_ProvideExternalUsersAccessToTables.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Roles installed with Customer Service Management, Components installed with Customer Service Management, Reference, Customer Service Management]
---

# Provide external users access to a table

To enable users with only the snc\_external role to access the list view of a table, you must create a series of ACLs.

## Before you begin

Role required: security\_admin

## Procedure

1. [Elevate to a privileged role](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-security/t_ElevateToAPrivilegedRole.md).

2. [Create an ACL rule](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-security/t_CreateAnACLRule.md) with the following settings:

- **Type**: ui\_page
- **Operation**: read
- **Name**: \{table\_name\}\_list
- **Required role**: snc\_external
3. On the default **read** ACL for the table, add **snc\_external** in the Required role list.

Create the ACL if it does not already exist.

4. Use these settings to create another ACL:

- **Type**: ui\_page
- **Operation**: read
- **Name**: \{table\_name\}
- **Required role**: snc\_external
5. Use these settings to create another ACL to give the user write access to a field in the table:

- **Type**: record
- **Operation**: create
- **Name**: \{table\_name\} \{column\_name\}
- **Required role**: snc\_external
Repeat this step for every field that you want to give the user write access to. Use an asterisk **\*** instead of the column name to provide access to all fields at once.

**Parent Topic:**[Roles installed with Customer Service Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/customer-service-management/r_RolesInstalledWithCustomerService.md)