Update a publication

---
title: Update a publication
description: You can make changes to a publication that is in the Author or Review stages.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/customer-service-management/t\_TargetCommEditAPublication.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Targeted communications, Configure case management, Case management, Organize agent workspaces, Configure, Customer Service Management]
---

# Update a publication

You can make changes to a publication that is in the **Author** or **Review** stages.

## Before you begin

Role required: sn\_publications.author or sn\_publications.admin

## Procedure

1.  Navigate to one of the following modules:

    -   **Targeted Communications** > **Active Publications**
    -   **Targeted Communications** > **Draft Publications**
2.  Open the desired publication.

    The stage of the publication must be either **Author** or **Review**.

3.  Make the desired changes.

4.  Click **Update**.