Edit a recipients list

---
title: Edit a recipients list
description: Modify targeted communication recipient lists using Dynamically Added column in Recipients related list.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/customer-service-management/target-comm-edit-recipients-list.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Targeted communications, Configure case management, Case management, Organize agent workspaces, Configure, Customer Service Management]
---

# Edit a recipients list

Modify targeted communication recipient lists using Dynamically Added column in Recipients related list.

## Before you begin

Role required: sn\_publications.author, sn\_publications.admin, sn\_customerservice\_agent, sn\_customerservice\_manager, sn\_majorissue\_mgt.major\_issue\_manager

## About this task

The **Recipients** related list includes the **Dynamically Added** column which displays either True or False, depending on how a record was added:

-   True for records that are dynamically generated, either by using the condition builder or by running a script.
-   False for records that are added manually, either by using the **Edit** button on the **Recipients** related list or by file upload.

The **Active Communication** column is set to True by default for both dynamically and manually added records. This field indicates whether or not the recipient requires active communication.

## Procedure

1.  Navigate to **All** > **Targeted Communications** > **Recipients Lists**.

2.  Select the desired list.

3.  In the **Recipients** related list, click **Edit**.

4.  Use the arrows to add or remove records.

5.  Click **Save**.