Event handler in the Case list component
A component triggers an event when a certain condition is met or on user interaction. The event can be used to execute an action through a code on a third-party webpage.
|
Event handler |
Description |
Payload |
|---|---|---|
|
SN_EMBEDX_CASE_LIST#RECORD_SELECTED |
This event is dispatched when a record is selected.Note: If the first column is the reference column, selecting the case record shows the error in the Case view component. |
|
|
SN_EMBEDX_CASE_LIST#COMPONENT_READY |
This event is dispatched when a component is ready and usable. |
None |
|
SN_EMBEDX_CASE_LIST#COMPONENT_ERROR |
This event is dispatched when a property validation or internal error occurs. |
|
Configure the Case list component instance
Embed the Case list component instance on the third-party website
--- title: Event handler in the Case list component description: A component triggers an event when a certain condition is met or on user interaction. The event can be used to execute an action through a code on a third-party webpage. locale: en-US canonical_url: https://www.servicenow.com/docs/r/customer-service-management/we-case-list-event-handlers.html release: brazil topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Web Embeddables event handlers, Web Embeddables reference, Reference, Customer Service Management] --- # Event handler in the Case list component A component triggers an event when a certain condition is met or on user interaction. The event can be used to execute an action through a code on a third-party webpage. <table id="table_csm_base_entities"><thead><tr><th> Event handler </th><th> Description </th><th> Payload </th></tr></thead><tbody><tr><td> **SN\_EMBEDX\_CASE\_LIST\#RECORD\_SELECTED** </td><td> This event is dispatched when a record is selected.**Note:** If the first column is the reference column, selecting the case record shows the error in the Case view component. </td><td> `table, record_sys_id` </td></tr><tr><td> **SN\_EMBEDX\_CASE\_LIST\#COMPONENT\_READY** </td><td> This event is dispatched when a component is ready and usable. </td><td> None </td></tr><tr><td> **SN\_EMBEDX\_CASE\_LIST\#COMPONENT\_ERROR** </td><td> This event is dispatched when a property validation or internal error occurs. </td><td> `errorMessage, errorType` </td></tr></tbody> </table>**Related topics** [Configure the Case list component instance](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/customer-service-management/customer-self-service-and-omnichannel-engagement/configure-case-list-component-on-instance.md) [Embed the Case list component instance on the third-party website](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/customer-service-management/customer-self-service-and-omnichannel-engagement/embed-case-list-component-on-third-party-website.md) [Component properties for the Case list](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/customer-service-management/component-properties-for-the-case-list.md) [Sample code for the Case list component](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/customer-service-management/customer-self-service-and-omnichannel-engagement/we-case-list-sample-code.md)
| title | Event handler in the Case list component |
| description | A component triggers an event when a certain condition is met or on user interaction. The event can be used to execute an action through a code on a third-party webpage. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/customer-service-management/we-case-list-event-handlers.html |
| release | brazil |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Web Embeddables event handlersWeb Embeddables referenceReferenceCustomer Service Management |