Create a client state parameter for Work scheduler
Add custom client state parameter values to add properties to the card components.
Before you begin
Important:
Starting with the Brazil release, Work scheduler is no longer deployed, enhanced, or supported. For details, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.
Role required: admin, workspace_admin, or ui_builder_admin
Procedure
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Select the Client state icon ([Omitted image "client-state-icon.png"] Alt text: Client state icon).
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In the Client state parameters section, click +Add.
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Create the client state parameter.
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In the Name field, enter cardProps.
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From the Type menu, select JSON.
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In the Initial value field, select Edit.
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In the Initial value pop-up screen, enter the following code:
JSON{ "tagline": {}, "heading": {}, "dropdowns": [], "content": [], "assignedTo": null, "aria": {} } -
Select Apply. Here's a demo on how to create client state parameters.
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What to do next
Create page scripts for Work scheduler
Parent Topic:Create a Work scheduler card using the Next Experience UI Builder
Related topics
---
title: Create a client state parameter for Work scheduler
description: Add custom client state parameter values to add properties to the card components.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/customer-service-management/work-sched-create-client-state-params-wfo-cs.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Create a Work scheduler card using the Next Experience UI Builder, Setting up Work scheduler, Optimize workforce operations, Extend capabilities, Configure, Customer Service Management]
---
# Create a client state parameter for Work scheduler
Add custom client state parameter values to add properties to the card components.
## Before you begin
**Important:**
Starting with the Brazil release, Work scheduler is no longer deployed, enhanced, or supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.
Role required: admin, workspace\_admin, or ui\_builder\_admin
## Procedure
1. Select the Client state icon \(\[Omitted image "client-state-icon.png"\] Alt text: Client state icon\).
2. In the Client state parameters section, click **+Add**.
3. Create the client state parameter.
1. In the **Name** field, enter **cardProps**.
2. From the **Type** menu, select **JSON**.
3. In the **Initial value** field, select **Edit**.
4. In the **Initial value** pop-up screen, enter the following code:
```
{
"tagline": {},
"heading": {},
"dropdowns": [],
"content": [],
"assignedTo": null,
"aria": {}
}
```
5. Select **Apply**.
Here's a demo on how to create client state parameters.
## What to do next
[Create page scripts for Work scheduler](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/work-sched-create-page-scripts.md)
**Parent Topic:**[Create a Work scheduler card using the Next Experience UI Builder](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/customer-service-management/create-workscheduler-card-wfo-cs.md)
**Related topics**
[Create and bind a client state parameter to a component](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/application-development/state-parameters.md)
| title | Create a client state parameter for Work scheduler |
| description | Add custom client state parameter values to add properties to the card components. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/customer-service-management/work-sched-create-client-state-params-wfo-cs.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Create a Work scheduler card using the Next Experience UI BuilderSetting up Work schedulerOptimize workforce operationsExtend capabilitiesConfigureCustomer Service Management |