Combined Configurable Workspace release notes for upgrades from Australia to Brazil

reference brazil Updated Nov 6, 2026 9 min read brazil-australia-configurableworkspace-release-notes.md
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Consolidated page of all release notes for Configurable Workspace from Australia to Brazil.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Configurable Workspace release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Australia to Brazil.

Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Configurable Workspace to Brazil

Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed.

Release

Release notes

Australia

No updates for this release.

Brazil

No updates for this release.

## New features

Between your current release family and Brazil, new features were introduced for Configurable Workspace.

Release

Release notes

Australia

Combine logic, script, and configurable UI with a UI interaction, and apply it from any page event or declarative action. When you use a declarative action to apply a UI interaction, you can extend a page without taking ownership.

Brazil

No updates for this release.

## Changes

Between your current release family and Brazil, some changes were made to existing Configurable Workspace features.

Release

Release notes

Australia

Get an AI-generated summary of recent changes made to a list without manually reviewing each record.

Convert everyday language into an encoded query with AI filter assist.

  • Session tabs

The following UI changes have been made to session tabs:

-   The icon to close a tab displays on hover only.
-   Overflow text on a tab is blurred instead of displaying an ellipsis.
-   Overflow tabs are displayed as a **More** tab with a split button.
  • Lists for mobile devices

List design and behavior adapt to mobile devices to help improve usability.

  • Forms

The following UI changes have been made to forms:

-   Annotation fields provide rich text markup to enhance contextual form information.
-   The HTML editor toolbar displays a modern design.
  • Form templates

The following UI changes have been made to form templates:

-   The button to add a form template field has been updated to be more discoverable.
-   View selected conditions as a card below a field.
  • Activity stream

The following UI changes have been made to the Activity stream:

-   Filter Activity stream posts by user.
-   The Activity stream features a responsive design for stacking content, typography styles, and spacing.
-   System tokens for Activity stream components provide a consistent look and feel without needing to manually update style properties for every component.
  • Email composer

The following UI changes have been made to the email composer:

-   All email layouts display a minimized recipient field and borderless rich text editor.
-   A message displays in the header when an email is saved as a draft.
-   Copy and apply text formatting for emails using the format painter.
  • Record List component bundle enhancements in UI Builder

Configure these enhancements to the Record List component bundle in UI Builder:

-   Pin columns to keep them visible while scrolling horizontally.
-   Change the medium default size for highlighted values.
-   View list data as a data visualization.
-   Show a filter overview in the list header for a summary of the filters currently applied to the list.
-   Catalog variables and questions are supported as list columns.
-   Open lists in multiple session tabs from the list menu.
-   Customize gallery list card layouts including images, icons, text placement, and sizing.

Configure related lists to persist selections for the Group by filter.

Configure these enhancements to the Predicate Builder component in UI Builder:

-   Customize condition rows.
-   Configure a simple filtering mechanism.
-   Use a search term for filtering panel definitions.
-   Configure fixed queries.

Configure a record hierarchy to create filter queries that traverse levels of hierarchy.

Configure dynamic attributes and dynamic categories to create filter queries that use the dynamic schema field type.

Configure these enhancements to the Form component in UI Builder:

-   Wrap field labels on mobile devices.
-   Display an indicator dot on unsaved fields.
-   Add a background color to unsaved fields to make them more noticeable.
-   Add an address field to forms that searches, validates, and automatically fills an address.

The AI indicator is a visual cue that identifies form fields in configurable workspace and Core UI that have been updated with AI-generated content, providing a consistent and clear indication of AI involvement across the platform.

Configure the unsaved field indicator for your entire workspace experience instead of individual pages.

Configure a background color to display on unsaved fields for your entire workspace experience instead of individual pages.

Configure a background color for fields with highlighted values.

Configure text commands that can be applied by keyboard shortcuts within journal fields.

Configure toolbar options for the HTML editor within journal input fields.

Configure inline validation for string fields that formats inputs automatically, persists guidance text as a placeholder, and restricts unsupported characters.

Add and remove yourself and multiple records from a watch list.

Configure these enhancements to the Form Templates component in UI Builder:

-   Preview form templates before applying them to the record page.
-   Display an alert message and confirm reuse when a selected form template is already applied to that record.

Configure these enhancements to the Activity Stream component in UI Builder:

-   Edit and delete Activity stream posts after submitting.
-   Add knowledge base links from recommended actions to Activity stream posts.

Use keyboard shortcuts to open drafts, email templates, and response templates.

Configure these enhancements to the Attachments component in UI Builder:

-   Open the file viewer as a modeless dialog.
-   Customize the attachment header, upload instructions, and menu actions in both the full and compact modes.
-   Display the loading skeleton as a spinner or as three cards.
-   Enable a visible drop zone for file uploads in the compact mode.

Upgrade form action layout groups to customize the order, label, and icons for declarative actions without altering the base action.

Non-logged in users may access specified declarative actions and UI actions on embedded web pages while maintaining integrity with security guidance and access control list permissions.

Brazil

Listen to AI-generated page or section summaries through an audio player with playback controls.

Customize declarative action buttons with AI gradients that visually indicate when users are interacting with AI-powered experiences.

Configure the dynamic schema field type for forms.

Configure AI-powered semantic search for form templates.

Display color information alongside highlighted values in lists.

Configure context menu actions for list rows.

Use AI to group similar records in a list based on their short descriptions and generate a group summary.

Use a system property to disable AI indicators for lists.

Configure these enhancements to the Predicate Builder component in UI Builder:

-   Hide the global OR operator in the predicate builder.
-   All Core UI fields are supported in the predicate builder.
## Removed

Between your current release family and Brazil, some Configurable Workspace features or functionality were removed.

Release

Release notes

Australia

No updates for this release.

Brazil

No updates for this release.

## Deprecations

Between your current release family and Brazil, some Configurable Workspace features or functionality were deprecated.

Release

Release notes

Australia

No updates for this release.

Brazil

No updates for this release.

## Activation information

Review information on how to activate Configurable Workspace.

Release

Release notes

Australia

  • Activation information

Configurable Workspace is a ServiceNow AI Platform feature that is active by default.

Brazil

  • Activation information

Configurable Workspace is a ServiceNow AI Platform feature that is active by default.

## Additional requirements

If any additional requirements were introduced or changed for Configurable Workspace we have noted them here.

Release

Release notes

Australia

No updates for this release.

Brazil

No updates for this release.

## Browser requirements

If any specific browser requirements were introduced or changed for Configurable Workspace we have noted them here.

Release

Release notes

Australia

  • Browser requirements

Configurable Workspace doesn’t support mobile devices, Internet Explorer, or Microsoft Edge. Instead, use Microsoft Edge, Chromium or one of the other supported browsers that are listed in Browser support.

Brazil

  • Browser requirements

Configurable Workspace doesn’t support mobile devices, Internet Explorer, or Microsoft Edge. Instead, use Microsoft Edge, Chromium or one of the other supported browsers that are listed in Browser support.

## Accessibility information

Review details on accessibility information for Configurable Workspace, such as specific requirements or compliance levels.

Release

Release notes

Australia

Screen Summarization is a feature that supports visually impaired and low-vision users by providing AI-generated summaries of workspace pages and their sections. The summaries can be read aloud with a screen reader to help reduce navigation and comprehension time.

Install Screen Summarization by requesting it from the ServiceNow® Store. Visit the ServiceNow® Store to view all the available apps and information about submitting requests to the store.

Brazil

No updates for this release.

## Localization information

If there are specific localization considerations for Configurable Workspace we have noted them here.

Release

Release notes

Australia

No updates for this release.

Brazil

No updates for this release.

## Highlight information

If there are specific highlight considerations for Configurable Workspace we have noted them here.

Release

Release notes

Australia

  • Add a background color to fields including unsaved fields and fields with highlighted values.
  • Apply commands with keyboard shortcuts for journal fields.
  • Set conditions and use the email composer within form templates.
  • Edit or delete Activity stream posts, and add knowledge base links from recommended actions.
  • Implement declarative actions without assuming page ownership, and override attributes without altering the base action.

See Configurable Workspace UI for more information.

Brazil

  • Capture and edit record information with customizable form fields.
  • Send and receive comments, work notes, and emails.
  • View a history of updates and communications within a record.
  • Attach files and knowledge base articles to a record.
  • Organize and filter lists of records, such as cases, tasks, or incidents.

See Configurable Workspace UI for more information.

**Parent Topic:**[Products combined by family](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/delta-australia-brazil/rn-combined-intro.md)
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