Combined Event Management release notes for upgrades from Australia to Brazil

---
title: Combined Event Management release notes for upgrades from Australia to Brazil
description: Consolidated page of all release notes for Event Management from Australia to Brazil.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/delta-australia-brazil/brazil-australia-eventmanagement-release-notes.html
release: brazil
topic_type: reference
last_updated: "2026-11-06"
reading_time_minutes: 4
breadcrumb: [Products combined by family]
---

# Combined Event Management release notes for upgrades from Australia to Brazil

Consolidated page of all release notes for Event Management from Australia to Brazil.

## How to use this page

To help you prepare for your upgrade, we have combined the cross-family Event Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Australia to Brazil.

**Tip:** If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

## Important information for upgrading Event Management to Brazil

Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr><tr><td>

Brazil

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## New features

Between your current release family and Brazil, new features were introduced for Event Management.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Australia

</td><td>

-   **[Unified alert grouping across Event Management and HLA](https://www.servicenow.com/docs/access?context=group-alert-sow-itom&family=australia&ft:locale=en-US)**

Improve alert quality, reduce noise, and achieve higher compression to act faster on issues by grouping Health Log Analytics and Event Management alerts.

-   **[Explicit node-based control for CI binding](https://www.servicenow.com/docs/access?context=enrich-alert-sow-itom&family=australia&ft:locale=en-US)**

Increase binding accuracy and reliability and improve alert-to-CI binding with explicit node-based control, configurable node-field usage, enhanced mapping logic, and backward-compatible updates.


</td></tr><tr><td>

Brazil

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Changes

Between your current release family and Brazil, some changes were made to existing Event Management features.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Australia

</td><td>

-   **Coral theme**

The Coral theme has been improved to enhance usability across web, mobile, and portal experiences that use Next Experience and Core UI:

    -   A fully overhauled color system for smoother gradients and better contrast.
    -   Softer outlines and more rounded components for a modern, accessible look.
    -   A significantly improved dark mode with deeper blue tones for reduced eye strain.
    -   New AI gradient styles and subtle animations to highlight intelligent features.
    -   Smarter focus behavior that reduces visual clutter for mouse users.

</td></tr><tr><td>

Brazil

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Removed

Between your current release family and Brazil, some Event Management features or functionality were removed.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr><tr><td>

Brazil

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Deprecations

Between your current release family and Brazil, some Event Management features or functionality were deprecated.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Australia

</td><td>

-   Alert Clustering Definitions \(ACD\) have been deprecated and fully replaced by Alert Automation in Service Operations Workspace. All existing configurations remain supported with full feature parity.
-   Service Management Dashboard is now deprecated and no longer supported or available for new activation. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0867184) article in the Now Support knowledge base.

</td></tr><tr><td>

Brazil

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Activation information

Review information on how to activate Event Management.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Australia

</td><td>

-   **Activation information**

Event Management is available with activation of the Event Management plugin \(com.glideapp.itom.snac\). For details, see [Request Event Management](https://www.servicenow.com/docs/access?context=t_EMActivatePlugin&family=australia&ft:locale=en-US).


**Important:** Event Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

</td></tr><tr><td>

Brazil

</td><td>

-   **Activation information**

Install Event Management by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=brazil&ft:locale=en-US).


**Note:** Event Management is available in the ServiceNow Store. For details, see the following activation information.

</td></tr></tbody>
</table>## Additional requirements

If any additional requirements were introduced or changed for Event Management we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr><tr><td>

Brazil

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Browser requirements

If any specific browser requirements were introduced or changed for Event Management we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr><tr><td>

Brazil

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Accessibility information

Review details on accessibility information for Event Management, such as specific requirements or compliance levels.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr><tr><td>

Brazil

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Localization information

If there are specific localization considerations for Event Management we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr><tr><td>

Brazil

</td><td>

-   **Localization information**

The current available languages for Event Management are US English, UK English, French, German, Italian, Japanese, and Spanish. The default language is US English.


</td></tr></tbody>
</table>## Highlight information

If there are specific highlight considerations for Event Management we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Australia

</td><td>

-   Streamline Event Management setup with the new AI-guided Implementation Planner, helping admins configure ITOM AIOps faster and more accurately.
-   Enable smarter alert grouping based on CMDB service relationships, with thresholds and seed prerequisites to reduce noise and improve operational efficiency.
-   Enhance alert grouping by unifying Health Log Analytics and Event Management alerts, helping you reduce noise and act on alerts with greater confidence.
-   Support OpenTelemetry \(OTel\) metrics through the MID Server API to simplify metric ingestion and enhance anomaly detection capabilities.

 -   **[ServiceNow Store updates for Event Management and Service Operations Workspace](https://store.servicenow.com/store/apps?q=ITOM)**

Some apps are updated monthly or quarterly via the ServiceNow Store. For information about cumulative release notes and compatibility information, see the ServiceNow Store version details:

    -   [Event Management](https://store.servicenow.com/store/app/e1a9af221b246a50a85b16db234bcbcb#releaseNotes)
    -   [Integrations Launchpad](https://store.servicenow.com/store/app/a21ae3e21b246a50a85b16db234bcb4d#releaseNotes)
    -   [Express List](https://store.servicenow.com/store/app/98e8672e1be06a50a85b16db234bcb52#releaseNotes)
    -   [Alert Automation](https://store.servicenow.com/store/app/98e8672e1be06a50a85b16db234bcb52#releaseNotes)
    -   [Service Operations Workspace \(SOW\) for ITOM](https://store.servicenow.com/store/app/98e8672e1be06a50a85b16db234bcb52#releaseNotes)

 See [Event Management](https://www.servicenow.com/docs/access?context=c_EM&family=australia&ft:locale=en-US) or [Service Operations Workspace for ITOM](https://www.servicenow.com/docs/access?context=sow-landing-page-itom&family=australia&ft:locale=en-US) for more information.

</td></tr><tr><td>

Brazil

</td><td>

-   Cut through alert noise with automatic deduplication and filtering.
-   Focus on what matters by prioritizing alerts based on business impact.
-   Resolve issues faster by correlating related events into actionable alerts.
-   See the full picture with CI and service context on every alert.
-   Accelerate response with built-in playbooks and remediation actions.
-   Reduce manual effort by automating alert handling with ServiceNow Otto for ITOM.

 See [Event Management](https://www.servicenow.com/docs/access?context=c_EM&family=brazil&ft:locale=en-US) for more information.

</td></tr></tbody>
</table>**Parent Topic:**[Products combined by family](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/delta-australia-brazil/rn-combined-intro.md)