Combined Generative AI Controller release notes for upgrades from Australia to Brazil
Consolidated page of all release notes for Generative AI Controller from Australia to Brazil.
How to use this page
To help you prepare for your upgrade, we have combined the cross-family Generative AI Controller release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Australia to Brazil.
Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."
Important information for upgrading Generative AI Controller to Brazil
Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed.
|
Release |
Release notes |
|---|---|
|
Australia |
Generative AI Controller is installed or updated when you install or update a Now Assist application. If you have issues installing or updating applications, see this knowledge article or open a support case. |
|
Brazil |
No updates for this release. |
Between your current release family and Brazil, new features were introduced for Generative AI Controller.
|
Release |
Release notes |
|---|---|
|
Australia |
Retain records in the Generative AI Log [sys_generative_ai_log] table for 180 days, up from 30 days, to stay compliant with retention requirements. Connect Generative AI Controller to your Azure OpenAI deployment by configuring a custom resource path in your bring your own key (BYOK) model configuration. Use this when your Azure OpenAI endpoint includes a path segment that Generative AI Controller does not add by default. The ServiceNow AI Platform now brings you a new AI experience with three licensing tiers available:
Depending on your license, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents. |
|
Brazil |
No updates for this release. |
Between your current release family and Brazil, some changes were made to existing Generative AI Controller features.
|
Release |
Release notes |
|---|---|
|
Australia |
No updates for this release. |
|
Brazil |
No updates for this release. |
Between your current release family and Brazil, some Generative AI Controller features or functionality were removed.
|
Release |
Release notes |
|---|---|
|
Australia |
No updates for this release. |
|
Brazil |
No updates for this release. |
Between your current release family and Brazil, some Generative AI Controller features or functionality were deprecated.
|
Release |
Release notes |
|---|---|
|
Australia |
No updates for this release. |
|
Brazil |
No updates for this release. |
Review information on how to activate Generative AI Controller.
|
Release |
Release notes |
|---|---|
|
Australia |
Generative AI Controller is a ServiceNow AI Platform feature that is available with activation of a Now Assist application. For details, see Installing Generative AI Controller and Install AI plugins in AI Admin Hub. Important: Generative AI Controller is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. |
|
Brazil |
No updates for this release. |
If any additional requirements were introduced or changed for Generative AI Controller we have noted them here.
|
Release |
Release notes |
|---|---|
|
Australia |
No updates for this release. |
|
Brazil |
No updates for this release. |
If any specific browser requirements were introduced or changed for Generative AI Controller we have noted them here.
|
Release |
Release notes |
|---|---|
|
Australia |
No updates for this release. |
|
Brazil |
No updates for this release. |
Review details on accessibility information for Generative AI Controller, such as specific requirements or compliance levels.
|
Release |
Release notes |
|---|---|
|
Australia |
No updates for this release. |
|
Brazil |
No updates for this release. |
If there are specific localization considerations for Generative AI Controller we have noted them here.
|
Release |
Release notes |
|---|---|
|
Australia |
Generative AI Controller uses Microsoft Azure OEM for Dynamic Translation in Now Assist for multilanguage support. You can enable dynamic translation from the AI Admin Hub console. For more information, see Microsoft Azure OEM for Dynamic Translation in Now Assist. |
|
Brazil |
No updates for this release. |
If there are specific highlight considerations for Generative AI Controller we have noted them here.
|
Release |
Release notes |
|---|---|
|
Australia |
Australia Patch 3Generative AI event logs are now retained for 180 days, up from 30 days. Australia Patch 1Connect your Azure OpenAI deployment to Generative AI Controller by configuring a custom resource path in your bring your own key (BYOK) model configuration. See Generative AI Controller for more information. |
|
Brazil |
No updates for this release. |
---
title: Combined Generative AI Controller release notes for upgrades from Australia to Brazil
description: Consolidated page of all release notes for Generative AI Controller from Australia to Brazil.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/delta-australia-brazil/brazil-australia-generativeaicontroller-release-notes.html
release: brazil
topic_type: reference
last_updated: "2026-11-06"
reading_time_minutes: 4
breadcrumb: [Products combined by family]
---
# Combined Generative AI Controller release notes for upgrades from Australia to Brazil
Consolidated page of all release notes for Generative AI Controller from Australia to Brazil.
## How to use this page
To help you prepare for your upgrade, we have combined the cross-family Generative AI Controller release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Australia to Brazil.
**Tip:** If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."
## Important information for upgrading Generative AI Controller to Brazil
Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Australia
</td><td>
- **Upgrade information**
Generative AI Controller is installed or updated when you install or update a Now Assist application. If you have issues installing or updating applications, see this [knowledge article](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1637452) or open a support case.
</td></tr><tr><td>
Brazil
</td><td>
No updates for this release.
</td></tr></tbody>
</table>## New features
Between your current release family and Brazil, new features were introduced for Generative AI Controller.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Australia
</td><td>
- **[Australia Patch 3](https://www.servicenow.com/docs/access?context=australia-patch-3&family=australia&ft:locale=en-US)**
- **[Extended log retention for generative AI events](https://www.servicenow.com/docs/access?context=reference-for-generative-ai-controller&family=australia&ft:locale=en-US)**
Retain records in the Generative AI Log \[sys\_generative\_ai\_log\] table for 180 days, up from 30 days, to stay compliant with retention requirements.
- **[Australia Patch 1](https://www.servicenow.com/docs/access?context=australia-patch-1&family=australia&ft:locale=en-US)**
- **[Configure a custom resource path for BYOK models](https://www.servicenow.com/docs/access?context=configure-custom-resource-path-byok&family=australia&ft:locale=en-US)**
Connect Generative AI Controller to your Azure OpenAI deployment by configuring a custom resource path in your bring your own key \(BYOK\) model configuration. Use this when your Azure OpenAI endpoint includes a path segment that Generative AI Controller does not add by default.
- **[ServiceNow product tiers](https://www.servicenow.com/docs/access?context=ai-native-sku-overview&family=australia&ft:locale=en-US)**
The ServiceNow AI Platform now brings you a new AI experience with three licensing tiers available:
- Foundation: AI basics to deliver insights
- Advanced: AI to boost productivity across relevant use cases
- Prime: Act autonomously with all AI assets, and create your own
Depending on your license, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents.
</td></tr><tr><td>
Brazil
</td><td>
No updates for this release.
</td></tr></tbody>
</table>## Changes
Between your current release family and Brazil, some changes were made to existing Generative AI Controller features.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Australia
</td><td>
No updates for this release.
</td></tr><tr><td>
Brazil
</td><td>
No updates for this release.
</td></tr></tbody>
</table>## Removed
Between your current release family and Brazil, some Generative AI Controller features or functionality were removed.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Australia
</td><td>
No updates for this release.
</td></tr><tr><td>
Brazil
</td><td>
No updates for this release.
</td></tr></tbody>
</table>## Deprecations
Between your current release family and Brazil, some Generative AI Controller features or functionality were deprecated.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Australia
</td><td>
No updates for this release.
</td></tr><tr><td>
Brazil
</td><td>
No updates for this release.
</td></tr></tbody>
</table>## Activation information
Review information on how to activate Generative AI Controller.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Australia
</td><td>
- **Activation information**
Generative AI Controller is a ServiceNow AI Platform feature that is available with activation of a Now Assist application. For details, see [Installing Generative AI Controller](https://www.servicenow.com/docs/access?context=installing-generative-ai-controller&family=australia&ft:locale=en-US) and [Install AI plugins in AI Admin Hub](https://www.servicenow.com/docs/access?context=install-now-assist-feature-plugins&family=australia&ft:locale=en-US).
**Important:** Generative AI Controller is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.
</td></tr><tr><td>
Brazil
</td><td>
No updates for this release.
</td></tr></tbody>
</table>## Additional requirements
If any additional requirements were introduced or changed for Generative AI Controller we have noted them here.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Australia
</td><td>
No updates for this release.
</td></tr><tr><td>
Brazil
</td><td>
No updates for this release.
</td></tr></tbody>
</table>## Browser requirements
If any specific browser requirements were introduced or changed for Generative AI Controller we have noted them here.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Australia
</td><td>
No updates for this release.
</td></tr><tr><td>
Brazil
</td><td>
No updates for this release.
</td></tr></tbody>
</table>## Accessibility information
Review details on accessibility information for Generative AI Controller, such as specific requirements or compliance levels.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Australia
</td><td>
No updates for this release.
</td></tr><tr><td>
Brazil
</td><td>
No updates for this release.
</td></tr></tbody>
</table>## Localization information
If there are specific localization considerations for Generative AI Controller we have noted them here.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Australia
</td><td>
- **Localization information**
Generative AI Controller uses Microsoft Azure OEM for Dynamic Translation in Now Assist for multilanguage support. You can enable dynamic translation from the AI Admin Hub console. For more information, see [Microsoft Azure OEM for Dynamic Translation in Now Assist](https://www.servicenow.com/docs/access?context=dynamic-translation-na-ms-azure-oem&family=australia&ft:locale=en-US).
</td></tr><tr><td>
Brazil
</td><td>
No updates for this release.
</td></tr></tbody>
</table>## Highlight information
If there are specific highlight considerations for Generative AI Controller we have noted them here.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Australia
</td><td>
[Australia Patch 3](https://www.servicenow.com/docs/access?context=australia-patch-3&family=australia&ft:locale=en-US)Generative AI event logs are now retained for 180 days, up from 30 days.
[Australia Patch 1](https://www.servicenow.com/docs/access?context=australia-patch-1&family=australia&ft:locale=en-US)Connect your Azure OpenAI deployment to Generative AI Controller by configuring a custom resource path in your bring your own key \(BYOK\) model configuration.
See [Generative AI Controller](https://www.servicenow.com/docs/access?context=generative-ai-controller&family=australia&ft:locale=en-US) for more information.
</td></tr><tr><td>
Brazil
</td><td>
No updates for this release.
</td></tr></tbody>
</table>**Parent Topic:**[Products combined by family](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/delta-australia-brazil/rn-combined-intro.md)
| title | Combined Generative AI Controller release notes for upgrades from Australia to Brazil |
| description | Consolidated page of all release notes for Generative AI Controller from Australia to Brazil. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/delta-australia-brazil/brazil-australia-generativeaicontroller-release-notes.html |
| release | brazil |
| topic_type | reference |
| last_updated | 2026-11-06 |
| reading_time_minutes | 4 |
| breadcrumb | Products combined by family |