Combined ITOM Visibility release notes for upgrades from Australia to Brazil

---
title: Combined ITOM Visibility release notes for upgrades from Australia to Brazil
description: Consolidated page of all release notes for ITOM Visibility from Australia to Brazil.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/delta-australia-brazil/brazil-australia-itomvisibility-release-notes.html
release: brazil
topic_type: reference
last_updated: "2026-11-06"
reading_time_minutes: 6
breadcrumb: [Products combined by family]
---

# Combined ITOM Visibility release notes for upgrades from Australia to Brazil

Consolidated page of all release notes for ITOM Visibility from Australia to Brazil.

## How to use this page

To help you prepare for your upgrade, we have combined the cross-family ITOM Visibility release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Australia to Brazil.

**Tip:** If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

## Important information for upgrading ITOM Visibility to Brazil

Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr><tr><td>

Brazil

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## New features

Between your current release family and Brazil, new features were introduced for ITOM Visibility.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr><tr><td>

Brazil

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Changes

Between your current release family and Brazil, some changes were made to existing ITOM Visibility features.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr><tr><td>

Brazil

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Removed

Between your current release family and Brazil, some ITOM Visibility features or functionality were removed.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr><tr><td>

Brazil

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Deprecations

Between your current release family and Brazil, some ITOM Visibility features or functionality were deprecated.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr><tr><td>

Brazil

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Activation information

Review information on how to activate ITOM Visibility.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Australia

</td><td>

-   **Activation information**

ITOM Visibility is available with activation of the Discovery \(com.snc.discovery\) plugin and the Service Mapping \(com.snc.service-mapping\) plugin, which require an ITOM Visibility subscription. For details, see [Request Discovery](https://www.servicenow.com/docs/access?context=t_ActivateTheDiscoveryPlugin&family=australia&ft:locale=en-US) and [Request Service Mapping](https://www.servicenow.com/docs/access?context=t_ActivateServiceMappingPlugin&family=australia&ft:locale=en-US). For full ITOM Visibility functionality, install the latest ITOM Visibility applications from the ServiceNow Store..


</td></tr><tr><td>

Brazil

</td><td>

-   **Activation information**

ITOM Visibility is available with activation of the Discovery \(com.snc.discovery\) plugin and the Service Mapping \(com.snc.service-mapping\) plugin, which require an ITOM Visibility subscription. For details, see [Request Discovery](https://www.servicenow.com/docs/access?context=t_ActivateTheDiscoveryPlugin&family=brazil&ft:locale=en-US) and [Request Service Mapping](https://www.servicenow.com/docs/access?context=t_ActivateServiceMappingPlugin&family=brazil&ft:locale=en-US). For full ITOM Visibility functionality, install the latest ITOM Visibility applications from the ServiceNow Store. ITOM Visibility installation is also available in the ITOM Product Hub for ServiceNow Otto users.For more information, see [Install ITOM Visibility](https://www.servicenow.com/docs/access?context=install-nowassist-setup-itom-visibility&family=brazil&ft:locale=en-US)


</td></tr></tbody>
</table>## Additional requirements

If any additional requirements were introduced or changed for ITOM Visibility we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr><tr><td>

Brazil

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Browser requirements

If any specific browser requirements were introduced or changed for ITOM Visibility we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr><tr><td>

Brazil

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Accessibility information

Review details on accessibility information for ITOM Visibility, such as specific requirements or compliance levels.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr><tr><td>

Brazil

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Localization information

If there are specific localization considerations for ITOM Visibility we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr><tr><td>

Brazil

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Highlight information

If there are specific highlight considerations for ITOM Visibility we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Australia

</td><td>

-   Discovery: Power Shell 7 support for Discovery.
-   Kubernetes Visibility Agent \(KVA\) and Service Mapping: Create service maps for extended services beyond Kubernetes.
-   AI Agent Topology Mapping: Discover AI agent infrastructure and dependencies using the new AI Agent Topology Mapping application, including:
    -   Amazon Bedrock AI agents, models, and prompts
    -   Microsoft Foundry \(Classic\) AI agents, models, and prompts
-   Cryptographic Asset Compliance: Inventory, assess, and manage cryptographic assets, including certificates and keys, across cloud and on-premises environments to support post-quantum cryptography \(PQC\) readiness and maintain security compliance.

 -   **[Store updates for ITOM Visibility](https://www.servicenow.com/docs/access?context=store-rn-itom-visibility-landing&family=australia&ft:locale=en-US)**

The majority of Visibility apps are updated monthly or quarterly via the ServiceNow Store. The latest updates are available in the ServiceNow Store. For cumulative release notes and compatibility information, see the ServiceNow Store version details.

    -   [Cryptographic Asset Compliance](https://www.servicenow.com/docs/r/store-release-notes/store-rn-itom-advanced.html)

Cryptographic Asset Compliance is a part of the ITOM - Advanced app. This app helps you manage cryptographic assets, including certificates and cloud keys \(AWS KMS and Azure Key Vault\) discovered across on-premises and cloud environments from a centralized inventory. You can identify at-risk cryptographic assets with policy-based risk indicators and focus remediation efforts where they matter most.

    -   [Service Mapping Plus](https://www.servicenow.com/docs/r/store-release-notes/store-rn-itom-service-mapping-plus.html)

Multi-Source Service Mapping – gain a single, trusted view of your services by eliminating fragmented maps and blind spots across discovery and service mapping methods. Unify top-down, tag-based, and ML-powered services into composite service maps.

    -   [AI-Powered Service Mapping](https://www.servicenow.com/docs/r/store-release-notes/sn-store-now-assist-suite-release-notes.html)

Two AI Agents automatically generate service maps from ML candidates and connect Business Applications to discovered Application Services, eliminating manual CSDM relationship maintenance at scale. Available starting with Australia Patch 2.

Use the Service Mapping MCP tools to query live service topology, relationships, and CI data through a conversational interface via Claude Desktop. Available starting with Australia Patch 3.

    -   [Discovery Admin Workspace](https://www.servicenow.com/docs/r/store-release-notes/store-rn-itom-discovery-admin-workspace.html)

Expanded Cloud support to include Alibaba, IBM, OCI, OpenStack, oVirt, and Vmware. New dashboards: URL Discovery Insights, Discovery Operations Monitor. Create discovery schedules automatically using integration with IP Address Management \(IPAM\) systems. Create discovery schedules for multi-cloud deployments. Improve security posture for Discovery. Receive real-time alerts including Discovery Schedule failures, Anomaly detection, MID down and Automated discovery schedule in Microsoft Teams and Outlook. Improve security posture for Discovery.

    -   [Discovery and Service Mapping Patterns](https://www.servicenow.com/docs/r/store-release-notes/store-rn-itom-patterns.html)

New CI classes and fields for NSX infrastructure. Scan container repositories not reachable through a proxy using the new system property "sn\_itom\_pattern.container\_image\_scan\_no\_proxy". Container image scanning now supports MID Server selection per datacenter for private repositories. Multiple fixes and improvements for patterns for cloud and on premise discovery.

    -   [Certificate Inventory and Management](https://www.servicenow.com/docs/r/store-release-notes/store-rn-itom-cert-inv-mgmt.html)

Seamless certificate renewal via Microsoft Outlook and CMDB Data Certification for TLS certificates.

    -   [Kubernetes Visibility Agent](https://www.servicenow.com/docs/r/store-release-notes/store-rn-itom-kubernetes-visibility-agent.html) and [Agent Client Collector for Visibility](https://www.servicenow.com/docs/r/store-release-notes/store-rn-itom-acc-visibility.html)

Increase visibility and control over Kubernetes environments: Service maps for Kubernetes and all related service resources, service maps for micro-services, KubeVirt VMs added to the CMDB, CI visualization. KVA is supported in OKE \(Oracle Kubernetes Engine\).

    -   [Service Graph Connector for AWS](https://www.servicenow.com/docs/r/store-release-notes/store-platcap-rn-service-graph-connector-aws.html)
    -   [Service Graph Connector for Microsoft Azure](https://www.servicenow.com/docs/r/store-release-notes/store/platform-c/store-platcap-rn-service-graph-connector-ms-azure.html)

Resource types aren't dynamically populated in the allowlist.

    -   [Service Graph Connector for GCP](https://www.servicenow.com/docs/r/store-release-notes/page/release-notes/store/platform-capabilities/store-platcap-rn-service-graph-connector-gcp.html)

The Project Number field is populated in the GCP Project \[cmdb\_ci\_gcp\_project\] table, enabling the quick identification of GCP projects when searching by project number.

    -   [Tag Governance](https://www.servicenow.com/docs/r/store-release-notes/store-rn-itom-tag-governance.html)

Enhanced functionality for better visualization and navigation.

    -   [Learning Enhanced Automation Playbook \(LEAP\)](https://www.servicenow.com/docs/r/store-release-notes/store-rn-itom-aiops-leap.html)

The Learning Enhanced Automation Playbook \(LEAP\) application uses AI to analyze incident data and facilitate the creation of automation that resolves high-impact issues for Service Operations teams. By leveraging data-driven analytics to accurately identify critical incidents, LEAP enables a more proactive problem management approach.

    -   [AI Agent Topology Mapping](https://www.servicenow.com/docs/r/store-release-notes/store-rn-itom-ai-agent-topology-mapping.html)

Get transparency and oversight of AI agents, including clear tracking of their business ownership.


 See [ITOM Visibility](https://www.servicenow.com/docs/access?context=itom-visibility-landing-page&family=australia&ft:locale=en-US) for more information.

</td></tr><tr><td>

Brazil

</td><td>

-   AI-powered features in ITOM Visibility help administrators automate service map creation, diagnose discovery issues, manage certificates, and request firewall rules, using generative AI, AI agents, and agentic workflows.
-   Administrators can use the Discovery Admin Workspace, Service Mapping Workspace, and Firewall Admin Workspace to automate workflows and monitor process statuses.
-   Discover, monitor, and renew TLS/SSL certificates with a centralized inventory, and automate certificate requests, renewals, and revocations through supported certificate authorities with Certificate Inventory and Management.
-   Cryptographic Asset Compliance helps you manage cryptographic assets across cloud and on-premises environments to support post-quantum cryptography \(PQC\) readiness and help maintain security compliance.

 See [ITOM Visibility](https://www.servicenow.com/docs/access?context=itom-visibility-landing-page&family=brazil&ft:locale=en-US) for more information.

</td></tr></tbody>
</table>**Parent Topic:**[Products combined by family](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/delta-australia-brazil/rn-combined-intro.md)