Combined Partner Relationship Management release notes for upgrades from Australia to Brazil

reference brazil Updated Nov 6, 2026 4 min read brazil-australia-partnerrelationshipmanagement-release-notes.md
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Consolidated page of all release notes for Partner Relationship Management from Australia to Brazil.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Partner Relationship Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Australia to Brazil.

Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Partner Relationship Management to Brazil

Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed.

Release

Release notes

Australia

No updates for this release.

Brazil

No updates for this release.

## New features

Between your current release family and Brazil, new features were introduced for Partner Relationship Management.

Release

Release notes

Australia

Submit deal registrations for approval, configure rules by deal attributes, and auto-approve low-risk deals. Lock records during review, recall and resubmit if needed, track audit trails, and automatically notify approvers.

Create and manage structured deal registration tasks, configure auto-creation rules via Flow Designer, centralize visibility in Channel Partner workspace. Notify assigned users via email, and control data growth with retention policies.

Install the Quote Management for Channel Partners plugin (com.snc.partner_relationship_management_qm) to enable channel partners to track quotes with channel partners.

Channel partners can create, manage, and track quotes end-to-end in the Partner portal using the new Quote Self-Service application (com.sn_quote_self_service). Built on the existing Quote Management application, the guided quote creation playbook delivers a self-service quoting experience without requiring access to internal workspaces.

Install the Opportunity Management for Channel Partners plugin (com.snc.partner_relationship_management_oppty) to enable channel partners to track opportunities with channel partners.

Brazil

Accelerate deal registration with an AI agent that assists users with deal intake, validation, and record creation. This helps reduce manual effort by guiding users through the deal registration process and supporting more accurate deal submissions.

The agent captures deal details, validates records, summarizes information for review, and creates the deal. If validation fails or additional information is needed, the agent suggests corrective actions.

Added filtering rules to control partner access to accounts and consumers when creating deals. These rules help verify partners select only relevant records, reducing errors and supporting cleaner transaction creation.

## Changes

Between your current release family and Brazil, some changes were made to existing Partner Relationship Management features.

Release

Release notes

Australia

No updates for this release.

Brazil

No updates for this release.

## Removed

Between your current release family and Brazil, some Partner Relationship Management features or functionality were removed.

Release

Release notes

Australia

No updates for this release.

Brazil

No updates for this release.

## Deprecations

Between your current release family and Brazil, some Partner Relationship Management features or functionality were deprecated.

Release

Release notes

Australia

No updates for this release.

Brazil

No updates for this release.

## Activation information

Review information on how to activate Partner Relationship Management.

Release

Release notes

Australia

No updates for this release.

Brazil

  • Activation information

Install Partner Relationship Management by requesting it from the ServiceNow Store. Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes. Partner Relationship Management is available with activation of the Partner Relationship Management plugin. For details, see Install PRM.

## Additional requirements

If any additional requirements were introduced or changed for Partner Relationship Management we have noted them here.

Release

Release notes

Australia

No updates for this release.

Brazil

No updates for this release.

## Browser requirements

If any specific browser requirements were introduced or changed for Partner Relationship Management we have noted them here.

Release

Release notes

Australia

No updates for this release.

Brazil

No updates for this release.

## Accessibility information

Review details on accessibility information for Partner Relationship Management, such as specific requirements or compliance levels.

Release

Release notes

Australia

No updates for this release.

Brazil

No updates for this release.

## Localization information

If there are specific localization considerations for Partner Relationship Management we have noted them here.

Release

Release notes

Australia

No updates for this release.

Brazil

No updates for this release.

## Highlight information

If there are specific highlight considerations for Partner Relationship Management we have noted them here.

Release

Release notes

Australia

No updates for this release.

Brazil

  • Submit and track cases through the Partner Portal to reduce resolution time and improve collaboration between partners and enterprises.
  • Manage partner life cycle activities and collaboration through a single platform.
  • Register and track partner-sourced deals in a unified system to help avoid conflicts and provide proper recognition.
  • Provide partners with role-based access to case management, knowledge articles, and program visibility to reduce manual escalations and enable faster independent problem resolution.
  • View partner engagement, performance, and participation through partner overview for enterprise roles.

See Partner Relationship Management for more information.

**Parent Topic:**[Products combined by family](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/delta-australia-brazil/rn-combined-intro.md)
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