Combined Regulatory Change Management release notes for upgrades from Australia to Brazil
Consolidated page of all release notes for Regulatory Change Management from Australia to Brazil.
How to use this page
To help you prepare for your upgrade, we have combined the cross-family Regulatory Change Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Australia to Brazil.
Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."
Important information for upgrading Regulatory Change Management to Brazil
Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed.
|
Release |
Release notes |
|---|---|
|
Australia |
No updates for this release. |
|
Brazil |
No updates for this release. |
Between your current release family and Brazil, new features were introduced for Regulatory Change Management.
|
Release |
Release notes |
|---|---|
|
Australia |
You can create a version of an existing regulatory assessment template to revise the questionnaire and response options, without disrupting assessments that are already in progress. New regulatory assessments use the latest published version of the template. |
|
Brazil |
No updates for this release. |
Between your current release family and Brazil, some changes were made to existing Regulatory Change Management features.
|
Release |
Release notes |
|---|---|
|
Australia |
ServiceNow Otto introduced AI on the platform. As that experience has evolved, there's a new name for the experience. ServiceNow Otto® is the conversational AI platform integrated into ServiceNow workflows. It provides agentic capabilities, supports multimodal interactions across web, mobile, and messaging channels, and enables autonomous orchestration for cross-system workflows.The Now Assist for IRM (sn_irm_gen_ai) plugin, which provides generative AI capabilities for RCM, has been renamed to ServiceNow Otto for IRM. The Now LLM Service is no longer the default model provider for new or inactive AI assets. A third-party LLM is now selected by default, while existing configurations using the Now LLM Service continue unchanged. The Now LLM Service is still available for manual selection. After upgrading to version 22.4.0, the regulatory alert recommendation skills in ServiceNow Otto for Integrated Risk Management (IRM) use AWS Claude as the default model provider. After upgrading to version 22.4.0, the Get regulatory analysis and Generate regulatory action plans agentic workflows use AWS Claude as the default model provider.
The skill family name Regulatory change management has been updated to Regulatory change to improve naming clarity and consistency within Now Assist skills for Risk & Sustainability under the Technology workflow module in the AI Admin Hub Center. The ServiceNow AI Platform now brings you a new AI experience with three licensing tiers available:
Depending on your license, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents. |
|
Brazil |
No updates for this release. |
Between your current release family and Brazil, some Regulatory Change Management features or functionality were removed.
|
Release |
Release notes |
|---|---|
|
Australia |
No updates for this release. |
|
Brazil |
No updates for this release. |
Between your current release family and Brazil, some Regulatory Change Management features or functionality were deprecated.
|
Release |
Release notes |
|---|---|
|
Australia |
No updates for this release. |
|
Brazil |
No updates for this release. |
Review information on how to activate Regulatory Change Management.
|
Release |
Release notes |
|---|---|
|
Australia |
Install Regulatory Change Management and ServiceNow Otto for IRM by requesting them from the ServiceNow Store. Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes. Important: Regulatory Change Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. |
|
Brazil |
Install Regulatory Change Management and ServiceNow Otto for IRM by requesting them from the ServiceNow Store. Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes. Note: Regulatory Change Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. |
If any additional requirements were introduced or changed for Regulatory Change Management we have noted them here.
|
Release |
Release notes |
|---|---|
|
Australia |
No updates for this release. |
|
Brazil |
No updates for this release. |
If any specific browser requirements were introduced or changed for Regulatory Change Management we have noted them here.
|
Release |
Release notes |
|---|---|
|
Australia |
No updates for this release. |
|
Brazil |
No updates for this release. |
Review details on accessibility information for Regulatory Change Management, such as specific requirements or compliance levels.
|
Release |
Release notes |
|---|---|
|
Australia |
No updates for this release. |
|
Brazil |
No updates for this release. |
If there are specific localization considerations for Regulatory Change Management we have noted them here.
|
Release |
Release notes |
|---|---|
|
Australia |
No updates for this release. |
|
Brazil |
No updates for this release. |
If there are specific highlight considerations for Regulatory Change Management we have noted them here.
|
Release |
Release notes |
|---|---|
|
Australia |
Review the updated skill family name for Regulatory change management Now Assist skills. Review the updated AI experience with three licensing tiers. See Regulatory Change Management for more information. |
|
Brazil |
See Regulatory Change Management for more information. |
---
title: Combined Regulatory Change Management release notes for upgrades from Australia to Brazil
description: Consolidated page of all release notes for Regulatory Change Management from Australia to Brazil.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/delta-australia-brazil/brazil-australia-regulatorychangemanagement-release-notes.html
release: brazil
topic_type: reference
last_updated: "2026-11-06"
reading_time_minutes: 5
breadcrumb: [Products combined by family]
---
# Combined Regulatory Change Management release notes for upgrades from Australia to Brazil
Consolidated page of all release notes for Regulatory Change Management from Australia to Brazil.
## How to use this page
To help you prepare for your upgrade, we have combined the cross-family Regulatory Change Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Australia to Brazil.
**Tip:** If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."
## Important information for upgrading Regulatory Change Management to Brazil
Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Australia
</td><td>
No updates for this release.
</td></tr><tr><td>
Brazil
</td><td>
No updates for this release.
</td></tr></tbody>
</table>## New features
Between your current release family and Brazil, new features were introduced for Regulatory Change Management.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Australia
</td><td>
- **[Smart assessment versioning of regulatory assessment templates](https://www.servicenow.com/docs/access?context=update-reg-assessment-template&family=australia&ft:locale=en-US)**
You can create a version of an existing regulatory assessment template to revise the questionnaire and response options, without disrupting assessments that are already in progress. New regulatory assessments use the latest published version of the template.
</td></tr><tr><td>
Brazil
</td><td>
No updates for this release.
</td></tr></tbody>
</table>## Changes
Between your current release family and Brazil, some changes were made to existing Regulatory Change Management features.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Australia
</td><td>
- **[ServiceNow Otto® name announcement](https://www.servicenow.com/docs/access?context=sn-ai-implementation-landing&family=australia&ft:locale=en-US)**
ServiceNow Otto introduced AI on the platform. As that experience has evolved, there's a new name for the experience. ServiceNow Otto® is the conversational AI platform integrated into ServiceNow workflows. It provides agentic capabilities, supports multimodal interactions across web, mobile, and messaging channels, and enables autonomous orchestration for cross-system workflows.The Now Assist for IRM \(sn\_irm\_gen\_ai\) plugin, which provides generative AI capabilities for RCM, has been renamed to ServiceNow Otto for IRM.
- **[Large language models on the ServiceNow AI Platform](https://www.servicenow.com/docs/access?context=exploring-large-language-models&family=australia&ft:locale=en-US)**
The Now LLM Service is no longer the default model provider for new or inactive AI assets. A third-party LLM is now selected by default, while existing configurations using the Now LLM Service continue unchanged. The Now LLM Service is still available for manual selection.
- **[Default AI model provider for regulatory alert recommendation skills](https://www.servicenow.com/docs/access?context=configure-recommendation-skill-for-a-regulatory-alert&family=australia&ft:locale=en-US)**
After upgrading to version 22.4.0, the regulatory alert recommendation skills in ServiceNow Otto for Integrated Risk Management \(IRM\) use AWS Claude as the default model provider.
- **[Default AI model provider for agentic workflows](https://www.servicenow.com/docs/access?context=using-agentic-ai-workflows&family=australia&ft:locale=en-US)**
After upgrading to version 22.4.0, the Get regulatory analysis and Generate regulatory action plans agentic workflows use AWS Claude as the default model provider.
- **Now Assist skills for Risk & Sustainability**
The skill family name Regulatory change management has been updated to Regulatory change to improve naming clarity and consistency within Now Assist skills for Risk & Sustainability under the Technology workflow module in the AI Admin Hub Center.
- **[ServiceNow product tiers](https://www.servicenow.com/docs/access?context=ai-native-sku-overview&family=australia&ft:locale=en-US)**
The ServiceNow AI Platform now brings you a new AI experience with three licensing tiers available:
- Foundation: AI basics to deliver insights
- Advanced: AI to boost productivity across relevant use cases
- Prime: Act autonomously with all AI assets, and create your own
Depending on your license, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents.
</td></tr><tr><td>
Brazil
</td><td>
No updates for this release.
</td></tr></tbody>
</table>## Removed
Between your current release family and Brazil, some Regulatory Change Management features or functionality were removed.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Australia
</td><td>
No updates for this release.
</td></tr><tr><td>
Brazil
</td><td>
No updates for this release.
</td></tr></tbody>
</table>## Deprecations
Between your current release family and Brazil, some Regulatory Change Management features or functionality were deprecated.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Australia
</td><td>
No updates for this release.
</td></tr><tr><td>
Brazil
</td><td>
No updates for this release.
</td></tr></tbody>
</table>## Activation information
Review information on how to activate Regulatory Change Management.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Australia
</td><td>
- **Activation information**
Install Regulatory Change Management and ServiceNow Otto for IRM by requesting them from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US).
**Important:** Regulatory Change Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.
</td></tr><tr><td>
Brazil
</td><td>
- **Activation information**
Install Regulatory Change Management and ServiceNow Otto for IRM by requesting them from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=brazil&ft:locale=en-US).
**Note:** Regulatory Change Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.
</td></tr></tbody>
</table>## Additional requirements
If any additional requirements were introduced or changed for Regulatory Change Management we have noted them here.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Australia
</td><td>
No updates for this release.
</td></tr><tr><td>
Brazil
</td><td>
No updates for this release.
</td></tr></tbody>
</table>## Browser requirements
If any specific browser requirements were introduced or changed for Regulatory Change Management we have noted them here.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Australia
</td><td>
No updates for this release.
</td></tr><tr><td>
Brazil
</td><td>
No updates for this release.
</td></tr></tbody>
</table>## Accessibility information
Review details on accessibility information for Regulatory Change Management, such as specific requirements or compliance levels.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Australia
</td><td>
No updates for this release.
</td></tr><tr><td>
Brazil
</td><td>
No updates for this release.
</td></tr></tbody>
</table>## Localization information
If there are specific localization considerations for Regulatory Change Management we have noted them here.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Australia
</td><td>
No updates for this release.
</td></tr><tr><td>
Brazil
</td><td>
No updates for this release.
</td></tr></tbody>
</table>## Highlight information
If there are specific highlight considerations for Regulatory Change Management we have noted them here.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Australia
</td><td>
- ServiceNow Otto is the new name for the Now Assist experience, delivering agentic AI, multimodal interactions, and autonomous cross-system workflow orchestration.
- Update an assessment template to send new assessments with the latest version, without disrupting the ones that are already in progress.
[Early availability](https://www.servicenow.com/docs/access?context=australia-all-other-fixes&family=australia&ft:locale=en-US)
Review the updated skill family name for Regulatory change management Now Assist skills.
[Australia Patch 1](https://www.servicenow.com/docs/access?context=australia-patch-1&family=australia&ft:locale=en-US)
Review the updated AI experience with three licensing tiers.
See [Regulatory Change Management](https://www.servicenow.com/docs/access?context=reg-change-mgmt-landing-page&family=australia&ft:locale=en-US) for more information.
</td></tr><tr><td>
Brazil
</td><td>
- Identify and triage regulatory alerts from third-party providers or RSS feeds.
- Map incoming regulatory content to your organization's internal regulatory taxonomy.
- Assess the impact of a regulatory change and the inherent legal, reputational, financial, and business risk on an entity.
- Create and track action tasks to implement a regulatory change.
- Streamline regulatory alert analysis, summarization, and impact assessment with ServiceNow Otto skills and agentic workflows in Regulatory Change Management.
See [Regulatory Change Management](https://www.servicenow.com/docs/access?context=reg-change-mgmt-landing-page&family=brazil&ft:locale=en-US) for more information.
</td></tr></tbody>
</table>**Parent Topic:**[Products combined by family](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/delta-australia-brazil/rn-combined-intro.md)
| title | Combined Regulatory Change Management release notes for upgrades from Australia to Brazil |
| description | Consolidated page of all release notes for Regulatory Change Management from Australia to Brazil. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/delta-australia-brazil/brazil-australia-regulatorychangemanagement-release-notes.html |
| release | brazil |
| topic_type | reference |
| last_updated | 2026-11-06 |
| reading_time_minutes | 5 |
| breadcrumb | Products combined by family |