Combined Service Mapping release notes for upgrades from Australia to Brazil

---
title: Combined Service Mapping release notes for upgrades from Australia to Brazil
description: Consolidated page of all release notes for Service Mapping from Australia to Brazil.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/delta-australia-brazil/brazil-australia-servicemapping-release-notes.html
release: brazil
topic_type: reference
last_updated: "2026-11-06"
reading_time_minutes: 3
breadcrumb: [Products combined by family]
---

# Combined Service Mapping release notes for upgrades from Australia to Brazil

Consolidated page of all release notes for Service Mapping from Australia to Brazil.

## How to use this page

To help you prepare for your upgrade, we have combined the cross-family Service Mapping release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Australia to Brazil.

**Tip:** If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

## Important information for upgrading Service Mapping to Brazil

Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr><tr><td>

Brazil

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## New features

Between your current release family and Brazil, new features were introduced for Service Mapping.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr><tr><td>

Brazil

</td><td>

-   **[Service Mapping MCP tools](https://www.servicenow.com/docs/access?context=service-mapping-mcp-server&family=brazil&ft:locale=en-US)**

The Service Mapping tools, delivered as part of the CMDB MCP Server plugin, version 1.0.0, expose live application service data and enable AI clients such as Claude to query service topology, identify mapping gaps, and create new application services in natural language.

-   **[Lightweight Service Model](https://www.servicenow.com/docs/access?context=sm-lightweight-service-model&family=brazil&ft:locale=en-US)**

Starting Service Mapping Plus version 1.24.4, you can improve service mapping performance by converting your Dynamic and Tag-Based services to Lightweight.


</td></tr></tbody>
</table>## Changes

Between your current release family and Brazil, some changes were made to existing Service Mapping features.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr><tr><td>

Brazil

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Removed

Between your current release family and Brazil, some Service Mapping features or functionality were removed.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr><tr><td>

Brazil

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Deprecations

Between your current release family and Brazil, some Service Mapping features or functionality were deprecated.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr><tr><td>

Brazil

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Activation information

Review information on how to activate Service Mapping.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr><tr><td>

Brazil

</td><td>

-   **Activation information**

For information on activating Service Mapping, see [Request Service Mapping](https://www.servicenow.com/docs/access?context=t_ActivateServiceMappingPlugin&family=brazil&ft:locale=en-US).For information on activating and updating Service Mapping Plus and AI Agents for Service Mapping, visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/application/06a71b1367e4130051c9027e2685ef1e/1.6.0?referer=%2Fstore%2Fsearch%3Flistingtype%3Dallintegrations%25253Bancillary_app%25253Bcertified_apps%25253Bcontent%25253Bindustry_solution%25253Boem%25253Butility%25253Btemplate%26q%3DPatterns&sl=sh).

AI capabilities in Service Mapping require additional procedures for activation. For detailed information, see:

    -   [Activate AI Agents for Service Mapping](https://www.servicenow.com/docs/access?context=activate-sm-ai-agents&family=brazil&ft:locale=en-US)
    -   [Activate the Service Mapping Candidate skill](https://www.servicenow.com/docs/access?context=activate-sm-candidate-skill&family=brazil&ft:locale=en-US)
    -   [Activate the Service Mapping Candidates Impact skill](https://www.servicenow.com/docs/access?context=activate-sm-candidates-impact-skill&family=brazil&ft:locale=en-US)
    -   [Activate the CMDB MCP Server for Service Mapping tools](https://www.servicenow.com/docs/access?context=activate-sm-mcp-server&family=brazil&ft:locale=en-US)

</td></tr></tbody>
</table>## Additional requirements

If any additional requirements were introduced or changed for Service Mapping we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr><tr><td>

Brazil

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Browser requirements

If any specific browser requirements were introduced or changed for Service Mapping we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr><tr><td>

Brazil

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Accessibility information

Review details on accessibility information for Service Mapping, such as specific requirements or compliance levels.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr><tr><td>

Brazil

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Localization information

If there are specific localization considerations for Service Mapping we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr><tr><td>

Brazil

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Highlight information

If there are specific highlight considerations for Service Mapping we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr><tr><td>

Brazil

</td><td>

-   AI-powered features in Service Mapping help administrators automate service map creation, connect business applications to discovered services, and query live service topology using natural language.
-   Multi-source service mapping combines data from multiple discovery methods to create a single, comprehensive service map that provides complete visibility into your organization's hybrid IT infrastructure.
-   The Lightweight Service Model is an optimized architecture for storing and determining service topology. It maintains current service data without storing historical snapshots, reducing storage overhead and improving performance for large configuration item inventories.

 See [Service Mapping](https://www.servicenow.com/docs/access?context=c_ServiceMappingOverview&family=brazil&ft:locale=en-US) for more information.

</td></tr></tbody>
</table>**Parent Topic:**[Products combined by family](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/delta-australia-brazil/rn-combined-intro.md)