Combined Zero Copy Connector for ERP release notes for upgrades from Australia to Brazil

reference brazil Updated Nov 6, 2026 7 min read brazil-australia-zerocopyconnectorforerp-release-notes.md
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Consolidated page of all release notes for Zero Copy Connector for ERP from Australia to Brazil.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Zero Copy Connector for ERP release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Australia to Brazil.

Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Zero Copy Connector for ERP to Brazil

Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed.

Release

Release notes

Australia

No updates for this release.

Brazil

No updates for this release.

## New features

Between your current release family and Brazil, new features were introduced for Zero Copy Connector for ERP.

Release

Release notes

Australia

Add a Workday Report-as-a-Service (RaaS) report to a read operation by providing the report URL and pasting a sample response. The model entity and its fields are created from the sample. The host and tenant come from the model's system connection, so you can paste the report URL exactly as Workday provides it.

Select Oracle E-Business Suite (12.2 or later) as the ERP software when you configure an ERP system record. Oracle E-Business Suite connects through REST.

Add Oracle E-Business Suite Integrated SOA Gateway (ISG) services to a model using their Web Application Description Language (WADL) definitions. When you create a model entity for a WADL operation, Zero Copy Connector for ERP generates its fields from the operation's WADL and XSD definitions.

Search for endpoints of discovered WADL services from the interface using AI Search.

Call the getRowCount() method on the API class to return the total number of rows that a query matches without retrieving the records. Configure the query as you would for execute().

Now Assist introduced AI on the platform. As that experience has evolved, there's a new name for the experience. ServiceNow Otto® is the conversational AI platform integrated into ServiceNow workflows. It provides agentic capabilities, supports multimodal interactions across web, mobile, and messaging channels, and enables autonomous orchestration for cross-system workflows.

Connect to ERPs using REST APIs for read and write operations.

Use the Hire to Retire content pack containing models to get Zero Copy Connector for ERP running on your instance faster.

View, review, and manage generated field mapping proposals through enhanced visualization tools in the Model Manager. Accept individual mapping suggestions or auto-apply entire mapping sets with a single action.

Reduce missed integration opportunities and accelerate development by discovering relevant SAP OData v2 services for your models using the OData Services Recommender AI agent. This workflow finds standard SAP capabilities that align with your use cases.

The ServiceNow AI Platform now brings you a new AI experience with three licensing tiers available:

-   Foundation: AI basics to deliver insights
-   Advanced: AI to boost productivity across relevant use cases
-   Prime: Act autonomously with all AI assets, and create your own

Depending on your license, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents.

Brazil

Add Workday RaaS reports to read operations by pasting a sample report response.

Select Oracle E-Business Suite (12.2 or later) as the ERP software when you configure an ERP system record. Oracle E-Business Suite connects through REST.

Add Oracle E-Business Suite Integrated SOA Gateway (ISG) services to a model using their Web Application Description Language (WADL) definitions. When you create a model entity for a WADL operation, Zero Copy Connector for ERP generates its fields from the operation's WADL and XSD definitions.

Search for endpoints of discovered WADL services from the interface using AI Search.

Call the getRowCount() method on the API class to return the total number of rows that a query matches without retrieving the records. Configure the query as you would for execute().

## Changes

Between your current release family and Brazil, some changes were made to existing Zero Copy Connector for ERP features.

Release

Release notes

Australia

Required and optional fields now display correctly in the Use ERP Data action when nested structures share a name.

After you specify the REST service to use, the endpoint and return type are added automatically.

The extract, transform, load (ETL) process uses script includes instead of Flow Designer.

All ERP Data Products, such as Enterprise Data Foundation, Quote to Cash, and Source to Settle, are renamed to Content Packs.

Additional models, including Vendor Bank Details, Vendor Location Details, and Vendor Contact Details, are added to the content pack for use when interacting with an SAP system.

Brazil

No updates for this release.

## Removed

Between your current release family and Brazil, some Zero Copy Connector for ERP features or functionality were removed.

Release

Release notes

Australia

No updates for this release.

Brazil

No updates for this release.

## Deprecations

Between your current release family and Brazil, some Zero Copy Connector for ERP features or functionality were deprecated.

Release

Release notes

Australia

Starting with the September 2026 release, Gemma 4 joins our growing portfolio of open-weight models available through Now LLM Service. The latest industry advancements are available alongside sovereignty-focused options. All models are hosted and governed by ServiceNow with the same infrastructure and data protections. Older models will remain available for existing published AI skills, agents, and agentic workflows, but will no longer be available for new development or configuration. For details, see the KB3066214: ServiceNow Otto Model Upgrades article in the Now Support Knowledge Base.

The Ask AI button was removed from the Model Manager.

Brazil

No updates for this release.

## Activation information

Review information on how to activate Zero Copy Connector for ERP.

Release

Release notes

Australia

  • Activation information

Install Zero Copy Connector for ERP and ServiceNow Otto for Zero Copy Connector by requesting them from the ServiceNow Store. Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Brazil

  • Activation information

Install Zero Copy Connector for ERP by requesting it from the ServiceNow Store. Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

## Additional requirements

If any additional requirements were introduced or changed for Zero Copy Connector for ERP we have noted them here.

Release

Release notes

Australia

  • Additional requirements

SAP ECC, SAP S/4 HANA, and Oracle E-Business Suite (12.2 and later) are the available systems that integrate with Zero Copy Connector for ERP.

Brazil

  • Additional requirements

SAP ECC, SAP S/4 HANA, and Oracle E-Business Suite (12.2 and later) are the available systems that integrate with Zero Copy Connector for ERP.

## Browser requirements

If any specific browser requirements were introduced or changed for Zero Copy Connector for ERP we have noted them here.

Release

Release notes

Australia

No updates for this release.

Brazil

No updates for this release.

## Accessibility information

Review details on accessibility information for Zero Copy Connector for ERP, such as specific requirements or compliance levels.

Release

Release notes

Australia

No updates for this release.

Brazil

No updates for this release.

## Localization information

If there are specific localization considerations for Zero Copy Connector for ERP we have noted them here.

Release

Release notes

Australia

No updates for this release.

Brazil

No updates for this release.

## Highlight information

If there are specific highlight considerations for Zero Copy Connector for ERP we have noted them here.

Release

Release notes

Australia

  • Retrieve and update data from an ERP system, such as SAP, SuccessFactors, Workday, or Oracle E-Business Suite.
  • Create models that include ERP system data in remote tables and extraction tables.
  • Use extracted and transformed data to build applications that access the models.
  • Accelerate application development with Zero Copy Connector for ERP content packs that contain predefined models and process extensions.

See ERP Integration and Now Assist for Zero Copy Connectors for more information.

Brazil

  • Retrieve and update data from an ERP system, such as SAP, SuccessFactors, Workday, or Oracle E-Business Suite.
  • Create models that include ERP system data in remote tables and extraction tables.
  • Use extracted and transformed data to build applications that access the models.
  • Accelerate application development with Zero Copy Connector for ERP content packs that contain predefined models and process extensions.

See ERP Integration for more information.

**Parent Topic:**[Products combined by family](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/delta-australia-brazil/rn-combined-intro.md)
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