Combined EMR Help release notes for upgrades from Washington DC to Australia
Consolidated page of all release notes for EMR Help from Washington DC to Australia.
How to use this page
To help you prepare for your upgrade, we have combined the cross-family EMR Help release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Washington DC to Australia.
Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."
Important information for upgrading EMR Help to Australia
Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.
|
Release |
Release notes |
|---|---|
|
Washington DC |
No updates for this release. |
|
Xanadu |
No updates for this release. |
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
Between your current release family and Australia, new features were introduced for EMR Help.
|
Release |
Release notes |
|---|---|
|
Washington DC |
Create healthcare cases without leaving your EMR system by using the EMR Help portal. |
|
Xanadu |
No updates for this release. |
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
Between your current release family and Australia, some changes were made to existing EMR Help features.
|
Release |
Release notes |
|---|---|
|
Washington DC |
Starting with the Washington DC release, when you install Healthcare and Life Sciences Service Management Core, EMR Help is installed as well. |
|
Xanadu |
No updates for this release. |
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
Between your current release family and Australia, some EMR Help features or functionality were removed.
|
Release |
Release notes |
|---|---|
|
Washington DC |
No updates for this release. |
|
Xanadu |
No updates for this release. |
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
Between your current release family and Australia, some EMR Help features or functionality were deprecated.
|
Release |
Release notes |
|---|---|
|
Washington DC |
No updates for this release. |
|
Xanadu |
No updates for this release. |
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
Review information on how to activate EMR Help.
|
Release |
Release notes |
|---|---|
|
Washington DC |
Install EMR Help by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes. |
|
Xanadu |
No updates for this release. |
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
If any additional requirements were introduced or changed for EMR Help we have noted them here.
|
Release |
Release notes |
|---|---|
|
Washington DC |
No updates for this release. |
|
Xanadu |
No updates for this release. |
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
If any specific browser requirements were introduced or changed for EMR Help we have noted them here.
|
Release |
Release notes |
|---|---|
|
Washington DC |
No updates for this release. |
|
Xanadu |
No updates for this release. |
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
Review details on accessibility information for EMR Help, such as specific requirements or compliance levels.
|
Release |
Release notes |
|---|---|
|
Washington DC |
No updates for this release. |
|
Xanadu |
No updates for this release. |
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
If there are specific localization considerations for EMR Help we have noted them here.
|
Release |
Release notes |
|---|---|
|
Washington DC |
No updates for this release. |
|
Xanadu |
No updates for this release. |
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
If there are specific highlight considerations for EMR Help we have noted them here.
|
Release |
Release notes |
|---|---|
|
Washington DC |
See EMR Help for more information. |
|
Xanadu |
No updates for this release. |
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
--- title: Combined EMR Help release notes for upgrades from Washington DC to Australia description: Consolidated page of all release notes for EMR Help from Washington DC to Australia. locale: en-US canonical_url: https://www.servicenow.com/docs/r/delta-washingtondc-australia/australia-washingtondc-emrhelp-release-notes.html release: australia topic_type: reference last_updated: "2026-07-09" reading_time_minutes: 4 breadcrumb: [Products combined by family] --- # Combined EMR Help release notes for upgrades from Washington DC to Australia Consolidated page of all release notes for EMR Help from Washington DC to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family EMR Help release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Washington DC to Australia. **Tip:** If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading EMR Help to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Washington DC </td><td> No updates for this release. </td></tr><tr><td> Xanadu </td><td> No updates for this release. </td></tr><tr><td> Yokohama </td><td> No updates for this release. </td></tr><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## New features Between your current release family and Australia, new features were introduced for EMR Help. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Washington DC </td><td> - **[Creating requests within your EMR](https://www.servicenow.com/docs/access?context=creating-requests-within-your-emr&family=washingtondc&ft:locale=en-US)** Create healthcare cases without leaving your EMR system by using the EMR Help portal. </td></tr><tr><td> Xanadu </td><td> No updates for this release. </td></tr><tr><td> Yokohama </td><td> No updates for this release. </td></tr><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## Changes Between your current release family and Australia, some changes were made to existing EMR Help features. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Washington DC </td><td> - **EMR Help now in Healthcare and Life Sciences Service Management Core** Starting with the Washington DC release, when you install Healthcare and Life Sciences Service Management Core, EMR Help is installed as well. </td></tr><tr><td> Xanadu </td><td> No updates for this release. </td></tr><tr><td> Yokohama </td><td> No updates for this release. </td></tr><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## Removed Between your current release family and Australia, some EMR Help features or functionality were removed. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Washington DC </td><td> No updates for this release. </td></tr><tr><td> Xanadu </td><td> No updates for this release. </td></tr><tr><td> Yokohama </td><td> No updates for this release. </td></tr><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## Deprecations Between your current release family and Australia, some EMR Help features or functionality were deprecated. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Washington DC </td><td> No updates for this release. </td></tr><tr><td> Xanadu </td><td> No updates for this release. </td></tr><tr><td> Yokohama </td><td> No updates for this release. </td></tr><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## Activation information Review information on how to activate EMR Help. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Washington DC </td><td> Install EMR Help by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=washingtondc&ft:locale=en-US). </td></tr><tr><td> Xanadu </td><td> No updates for this release. </td></tr><tr><td> Yokohama </td><td> No updates for this release. </td></tr><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## Additional requirements If any additional requirements were introduced or changed for EMR Help we have noted them here. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Washington DC </td><td> No updates for this release. </td></tr><tr><td> Xanadu </td><td> No updates for this release. </td></tr><tr><td> Yokohama </td><td> No updates for this release. </td></tr><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## Browser requirements If any specific browser requirements were introduced or changed for EMR Help we have noted them here. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Washington DC </td><td> No updates for this release. </td></tr><tr><td> Xanadu </td><td> No updates for this release. </td></tr><tr><td> Yokohama </td><td> No updates for this release. </td></tr><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## Accessibility information Review details on accessibility information for EMR Help, such as specific requirements or compliance levels. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Washington DC </td><td> No updates for this release. </td></tr><tr><td> Xanadu </td><td> No updates for this release. </td></tr><tr><td> Yokohama </td><td> No updates for this release. </td></tr><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## Localization information If there are specific localization considerations for EMR Help we have noted them here. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Washington DC </td><td> No updates for this release. </td></tr><tr><td> Xanadu </td><td> No updates for this release. </td></tr><tr><td> Yokohama </td><td> No updates for this release. </td></tr><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## Highlight information If there are specific highlight considerations for EMR Help we have noted them here. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Washington DC </td><td> - nhance clinical efficiency, and improve patient outcomes by creating healthcare cases directly from the EMR to expedite resolution. - View contextual session information at a glance while fulfilling EMR Help requests in Workspace for a more efficient resolution process. - Review a summary of submitted request information without exiting the EMR Help portal. See [EMR Help](https://www.servicenow.com/docs/access?context=emr-exploring&family=washingtondc&ft:locale=en-US) for more information. </td></tr><tr><td> Xanadu </td><td> No updates for this release. </td></tr><tr><td> Yokohama </td><td> No updates for this release. </td></tr><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>**Parent Topic:**[Products combined by family](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/delta-washingtondc-australia/rn-combined-intro.md)
| title | Combined EMR Help release notes for upgrades from Washington DC to Australia |
| description | Consolidated page of all release notes for EMR Help from Washington DC to Australia. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/delta-washingtondc-australia/australia-washingtondc-emrhelp-release-notes.html |
| release | australia |
| topic_type | reference |
| last_updated | 2026-07-09 |
| reading_time_minutes | 4 |
| breadcrumb | Products combined by family |