Combined Clone Admin Console release notes for upgrades from Xanadu to Australia

reference australia Updated Sep 15, 2026 6 min read australia-xanadu-cloneadminconsole-release-notes.md
Raw file servicenow.com

Consolidated page of all release notes for Clone Admin Console from Xanadu to Australia.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Clone Admin Console release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Australia.

Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Clone Admin Console to Australia

Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.

Release

Release notes

Xanadu

No updates for this release.

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

## New features

Between your current release family and Australia, new features were introduced for Clone Admin Console.

Release

Release notes

Xanadu

Request a clone to copy the data from a production instance to a non-production instance or to copy the data between non-production instances. You can request a clone without leaving the form by using the add an instance option in the clone request target instance field.

Use the backup from another clone when you're selecting a backup option for a faster backup process. If the backup no longer exists, it triggers an on-demand backup instead.

Legacy clones and new clones are stored separately. Clones that you request via the Clone Admin Console are stored on a new table and displayed within the new console.  Legacy clones aren't shown in the Clone Admin Console. Clones that you initiate via the legacy Request Clone page are stored on the legacy Clone History table.

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

The Instance Overview page now displays last-cloned timestamps for each instance, enabling you to quickly identify stale environments and prioritize update activities.

View clone activity across connected instances from a single console. Opt in from Configuration > Multi-Instance View to begin monitoring multiple instances simultaneously.

Both the source and target instances must be on Australia Patch 2 or a subsequent release to use Multi-Instance View.

Get answers to clone questions directly in the console, powered by curated ServiceNow clone documentation. This AI-assisted capability streamlines the learning experience for new users.

  • Now Assist license requirement

Requires a Now Assist license. If Now Assist is installed after the Clone Admin Console, reinstall the console from the Store to enable the skill.

The static FAQ section on the Homepage has been replaced with a dedicated Help page. Links to curated clone help articles are now consolidated into the new dedicated Help page for a streamlined user experience and details about the Now Assist AI skill.

The Clone Request page now displays an estimated completion time beneath the selected Date/Time. A relative time indicator (for example, "in 2 hours" or "in 2 weeks") helps you plan activities accordingly.

Authenticate clone requests to target instances using OAuth 2.0 without requiring local admin credentials.

Both the source and target instances must be on Australia Patch 5 or a subsequent release to use OAuth target authentication.

## Changes

Between your current release family and Australia, some changes were made to existing Clone Admin Console features.

Release

Release notes

Xanadu

No updates for this release.

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

Clone Admin Console now uses JWT certificate-based authentication instead of username and password authentication, improving security and simplifying cross-instance authentication.

## Removed

Between your current release family and Australia, some Clone Admin Console features or functionality were removed.

Release

Release notes

Xanadu

No updates for this release.

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

## Deprecations

Between your current release family and Australia, some Clone Admin Console features or functionality were deprecated.

Release

Release notes

Xanadu

No updates for this release.

Yokohama

No updates for this release.

Zurich

  • The legacy clone request page clone_instance.DO is going to be retired in the A release.
  • Update to the latest version for the best experience and performance improvements. To update Clone Admin Console, see Clone Home (dashboard).

Australia

  • Static FAQ Content

Static FAQ content has been removed from the landing page and consolidated into the new dedicated Help page for a streamlined user experience.

  • Clone requests via lists and forms (legacy)

Clone requests via lists and forms (legacy) are no longer supported. The page redirects to the new request page after 30 seconds.

## Activation information

Review information on how to activate Clone Admin Console.

Release

Release notes

Xanadu

No updates for this release.

Yokohama

No updates for this release.

Zurich

  • Activation information

Install the Clone Admin Console by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Australia

  • Activation information

Clone Admin Console is a ServiceNow AI Platform feature that is active by default.

## Additional requirements

If any additional requirements were introduced or changed for Clone Admin Console we have noted them here.

Release

Release notes

Xanadu

No updates for this release.

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

## Browser requirements

If any specific browser requirements were introduced or changed for Clone Admin Console we have noted them here.

Release

Release notes

Xanadu

No updates for this release.

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

## Accessibility information

Review details on accessibility information for Clone Admin Console, such as specific requirements or compliance levels.

Release

Release notes

Xanadu

No updates for this release.

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

## Localization information

If there are specific localization considerations for Clone Admin Console we have noted them here.

Release

Release notes

Xanadu

No updates for this release.

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

## Highlight information

If there are specific highlight considerations for Clone Admin Console we have noted them here.

Release

Release notes

Xanadu

  • Use a new backup when you’re backing up the Clone Admin Console to make the backup go more quickly.
  • View the Clone preserver guidance added to the Create a clone form to understand how to use Clone preservers.
  • Clone related queries now go through ACLs. Custom clone flows should be tested.

See Clone Admin Console for more information.

Yokohama

No updates for this release.

Zurich

  • Configure the update set preservation up to 12 minutes before the clone executes.
  • Preserve your in-progress update sets, regardless of when the scope was created in the specified time frame.

See Clone Home (dashboard) for more information.

Australia

  • Access all clone functions from the Clone Admin Console menu navigation item.
  • Monitor clone activity across multiple connected instances from a single console view.
  • Get answers to clone questions directly in the console with AI-assisted Now Assist capability.
  • Plan clone activities with estimated completion time indicators.

See Instance Clone for more information.

**Parent Topic:**[Products combined by family](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/delta-xanadu-australia/rn-combined-intro.md)
Search documentation
Search document titles and file paths on the brazil branch