Combined Common Core release notes for upgrades from Xanadu to Australia

reference australia Updated Sep 15, 2026 7 min read australia-xanadu-commoncore-release-notes.md
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Consolidated page of all release notes for Common Core from Xanadu to Australia.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Common Core release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Australia.

Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Common Core to Australia

Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.

Release

Release notes

Xanadu

No updates for this release.

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

## New features

Between your current release family and Australia, new features were introduced for Common Core.

Release

Release notes

Xanadu

No updates for this release.

Yokohama

Summarize an issue by using the ServiceNow Otto for IRM application to provide quicker context gathering and contextual awareness. You can quickly analyze the issue records, including the description, activity log, and remediation tasks, and then generate a concise summary that provides you with a concise context of the issue to help you resolve it. Check your entitlements to determine whether you have access to issue summarization.

Use the enhanced GRC licensing summary dashboard to understand the licensing treatment of users that are added to the group by roles that are mapped or assigned to the group.

Update and add content by using Microsoft 365 for ServiceNow Reporting, which is now integrated with the Document designer application. You can insert data and reports into a Microsoft Word document.

Zurich

Enable users of the ServiceNow® AI Agent Studio to access tools that are hosted externally and published using an MCP Server via the Model Context Protocol Client application.

Authenticate users with the MCP Server to add the MCP tool to an AI agent.

The Add button on the AI agents tab is added as a drop-down providing different agent types for AI agent creation:

-   Chat
-   External

Configure the Access Control Lists for who can discover and trigger AI agents and agentic workflows in their guided setups in AI Agent Studio. You can determine whether an AI agent or agentic workflow behaves as a dynamic user or as an AI user. You can also specify if an AI agent or agentic workflow can be available to all authenticated users or publicly available.

Australia

No updates for this release.

## Changes

Between your current release family and Australia, some changes were made to existing Common Core features.

Release

Release notes

Xanadu

No updates for this release.

Yokohama

The Data Relationship tab has been added to the template configuration record as part of the configuration process for the Document designer Microsoft Word add-in.

You can select and reorder columns when adding a table into your template by using the Document designer Microsoft Word add-in. You can now organize your content better to meet your reporting needs.

You can add up to 20 columns in a table and content block by using the Document designer application. You now have more flexibility with customizing your table and content block to meet your reporting needs.

Zurich

The Downstream risks related list on the entity record page has been renamed Risks.

Australia

No updates for this release.

## Removed

Between your current release family and Australia, some Common Core features or functionality were removed.

Release

Release notes

Xanadu

No updates for this release.

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

## Deprecations

Between your current release family and Australia, some Common Core features or functionality were deprecated.

Release

Release notes

Xanadu

No updates for this release.

Yokohama

The template data relationship table has been removed and deprecated for the Document designer application.

Zurich

No updates for this release.

Australia

No updates for this release.

## Activation information

Review information on how to activate Common Core.

Release

Release notes

Xanadu

No updates for this release.

Yokohama

  • Activation information

Install Integrated Risk Management and ServiceNow Otto for IRM by requesting them from ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Zurich

  • Activation information

Install Integrated Risk Management and ServiceNow Otto for IRM by requesting them from ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Australia

No updates for this release.

## Additional requirements

If any additional requirements were introduced or changed for Common Core we have noted them here.

Release

Release notes

Xanadu

No updates for this release.

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

## Browser requirements

If any specific browser requirements were introduced or changed for Common Core we have noted them here.

Release

Release notes

Xanadu

No updates for this release.

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

## Accessibility information

Review details on accessibility information for Common Core, such as specific requirements or compliance levels.

Release

Release notes

Xanadu

No updates for this release.

Yokohama

No updates for this release.

Zurich

  • Accessibility information
    • Dark theme

The new Coral theme includes a dark theme option for web and mobile experiences. This option is commonly used to alleviate eye strain and improve readability.

Australia

No updates for this release.

## Localization information

If there are specific localization considerations for Common Core we have noted them here.

Release

Release notes

Xanadu

No updates for this release.

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

## Highlight information

If there are specific highlight considerations for Common Core we have noted them here.

Release

Release notes

Xanadu

No updates for this release.

Yokohama

  • Generate a GRC issue action plan by using the agentic AI workflow.
  • Segregate data by entities and granular access management when using entity-based access.
  • Summarize an issue by using generative AI to provide quicker context gathering and contextual awareness. With this feature, you can improve the efficiency and productivity of your analysts on GRC issues.
  • Use the enhanced GRC licensing summary dashboard to understand the licensing treatment for users that are added to the group by roles that are mapped or assigned to the group.
  • Select a user record on the licensing summary dashboard and select the role hierarchy to see all the parent roles that are assigned to the user and their role hierarchies.
  • Monitor the email activity from the Overview page for regulatory agencies.
  • Update and add content by using Microsoft 365 for ServiceNow Reporting, which is now integrated with the Document designer application.
  • Add up to 20 columns in a table and in a content block by using the Document designer application.
  • Select and reorder columns by using the Document designer Microsoft Word add-in while creating templates.

Yokohama Patch 11

  • Some Now Assist skills are now turned on by default.
  • Review changes to Now Assist usage measurements.

For detailed documentation, see Common GRC features.

Zurich

  • Use the report a GRC issue AI agent in the Employee Center to report issues through a guided conversational experience.
  • Ensure seamless access for users and groups referenced in user fields on records by leveraging entity-based access restrictions through record attribute user access configuration. Minimize manual effort, reduce administrative overhead, and enable entity-based access with minimal disruption.
  • Configure which task and tab settings appear in My Tasks by marking them Active or Inactive in the applicable table for easier management. Use the Active/Inactive flag in the GRC choice table to control visibility.
  • Automatically sync and maintain entity names in GRC with associated CI names to improve data consistency and reduce manual effort.
  • Authenticate users with the MCP Server to add a Model Context Protocol tool to AI agents using the Model Context Protocol Client.
  • Create ACLs for AI agents and agentic workflows to customize who can discover and trigger AI agents and agentic workflows.
  • Generate control recommendations for each regulatory alert to address compliance requirements. Use these suggestions to save time, minimize manual effort, and ensure a consistent response to regulatory changes.
  • Apply access restrictions at the record level by using the record access update utility in guided assistance. You can also preview the impacted record counts before updating and review the results and execution logs after the update.
  • Apply access restrictions automatically to newly created or modified records using entity-based record access rules.
  • Deactivate the entity-based access configurations.
  • Enable entity-based access on custom GRC tables.

For detailed documentation, see Common GRC features.

Australia

No updates for this release.

**Parent Topic:**[Products combined by family](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/delta-xanadu-australia/rn-combined-intro.md)
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