Combined ITSM Predictive Intelligence Workbench release notes for upgrades from Xanadu to Australia
Consolidated page of all release notes for ITSM Predictive Intelligence Workbench from Xanadu to Australia.
How to use this page
To help you prepare for your upgrade, we have combined the cross-family ITSM Predictive Intelligence Workbench release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Australia.
Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."
Important information for upgrading ITSM Predictive Intelligence Workbench to Australia
Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.
|
Release |
Release notes |
|---|---|
|
Xanadu |
No updates for this release. |
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
Between your current release family and Australia, new features were introduced for ITSM Predictive Intelligence Workbench.
|
Release |
Release notes |
|---|---|
|
Xanadu |
No updates for this release. |
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
Between your current release family and Australia, some changes were made to existing ITSM Predictive Intelligence Workbench features.
|
Release |
Release notes |
|---|---|
|
Xanadu |
No updates for this release. |
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
Between your current release family and Australia, some ITSM Predictive Intelligence Workbench features or functionality were removed.
|
Release |
Release notes |
|---|---|
|
Xanadu |
No updates for this release. |
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
Between your current release family and Australia, some ITSM Predictive Intelligence Workbench features or functionality were deprecated.
|
Release |
Release notes |
|---|---|
|
Xanadu |
No updates for this release. |
|
Yokohama |
Starting with the Yokohama release, ITSM Predictive Intelligence Workbench is deprecated and is no longer deployed, enhanced, or supported. To get the latest experience for this functionality, you must install the Task Intelligence for ITSM application plugin (com.snc.itsm_ml_task). For details, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
Review information on how to activate ITSM Predictive Intelligence Workbench.
|
Release |
Release notes |
|---|---|
|
Xanadu |
No updates for this release. |
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
If any additional requirements were introduced or changed for ITSM Predictive Intelligence Workbench we have noted them here.
|
Release |
Release notes |
|---|---|
|
Xanadu |
No updates for this release. |
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
If any specific browser requirements were introduced or changed for ITSM Predictive Intelligence Workbench we have noted them here.
|
Release |
Release notes |
|---|---|
|
Xanadu |
No updates for this release. |
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
Review details on accessibility information for ITSM Predictive Intelligence Workbench, such as specific requirements or compliance levels.
|
Release |
Release notes |
|---|---|
|
Xanadu |
No updates for this release. |
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
If there are specific localization considerations for ITSM Predictive Intelligence Workbench we have noted them here.
|
Release |
Release notes |
|---|---|
|
Xanadu |
No updates for this release. |
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
If there are specific highlight considerations for ITSM Predictive Intelligence Workbench we have noted them here.
|
Release |
Release notes |
|---|---|
|
Xanadu |
No updates for this release. |
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
--- title: Combined ITSM Predictive Intelligence Workbench release notes for upgrades from Xanadu to Australia description: Consolidated page of all release notes for ITSM Predictive Intelligence Workbench from Xanadu to Australia. locale: en-US canonical_url: https://www.servicenow.com/docs/r/delta-xanadu-australia/australia-xanadu-itsmpredictiveintelligenceworkbench-release-notes.html release: australia topic_type: reference last_updated: "2026-09-15" reading_time_minutes: 3 breadcrumb: [Products combined by family] --- # Combined ITSM Predictive Intelligence Workbench release notes for upgrades from Xanadu to Australia Consolidated page of all release notes for ITSM Predictive Intelligence Workbench from Xanadu to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family ITSM Predictive Intelligence Workbench release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Australia. **Tip:** If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading ITSM Predictive Intelligence Workbench to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Xanadu </td><td> No updates for this release. </td></tr><tr><td> Yokohama </td><td> No updates for this release. </td></tr><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## New features Between your current release family and Australia, new features were introduced for ITSM Predictive Intelligence Workbench. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Xanadu </td><td> No updates for this release. </td></tr><tr><td> Yokohama </td><td> No updates for this release. </td></tr><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## Changes Between your current release family and Australia, some changes were made to existing ITSM Predictive Intelligence Workbench features. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Xanadu </td><td> No updates for this release. </td></tr><tr><td> Yokohama </td><td> No updates for this release. </td></tr><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## Removed Between your current release family and Australia, some ITSM Predictive Intelligence Workbench features or functionality were removed. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Xanadu </td><td> No updates for this release. </td></tr><tr><td> Yokohama </td><td> No updates for this release. </td></tr><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## Deprecations Between your current release family and Australia, some ITSM Predictive Intelligence Workbench features or functionality were deprecated. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Xanadu </td><td> No updates for this release. </td></tr><tr><td> Yokohama </td><td> Starting with the Yokohama release, ITSM Predictive Intelligence Workbench is deprecated and is no longer deployed, enhanced, or supported. To get the latest experience for this functionality, you must install the Task Intelligence for ITSM application plugin \(com.snc.itsm\_ml\_task\). For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0867184) article in the Now Support Knowledge Base. </td></tr><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## Activation information Review information on how to activate ITSM Predictive Intelligence Workbench. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Xanadu </td><td> No updates for this release. </td></tr><tr><td> Yokohama </td><td> No updates for this release. </td></tr><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## Additional requirements If any additional requirements were introduced or changed for ITSM Predictive Intelligence Workbench we have noted them here. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Xanadu </td><td> No updates for this release. </td></tr><tr><td> Yokohama </td><td> No updates for this release. </td></tr><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## Browser requirements If any specific browser requirements were introduced or changed for ITSM Predictive Intelligence Workbench we have noted them here. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Xanadu </td><td> No updates for this release. </td></tr><tr><td> Yokohama </td><td> No updates for this release. </td></tr><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## Accessibility information Review details on accessibility information for ITSM Predictive Intelligence Workbench, such as specific requirements or compliance levels. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Xanadu </td><td> No updates for this release. </td></tr><tr><td> Yokohama </td><td> No updates for this release. </td></tr><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## Localization information If there are specific localization considerations for ITSM Predictive Intelligence Workbench we have noted them here. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Xanadu </td><td> No updates for this release. </td></tr><tr><td> Yokohama </td><td> No updates for this release. </td></tr><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## Highlight information If there are specific highlight considerations for ITSM Predictive Intelligence Workbench we have noted them here. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Xanadu </td><td> No updates for this release. </td></tr><tr><td> Yokohama </td><td> No updates for this release. </td></tr><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>**Parent Topic:**[Products combined by family](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/delta-xanadu-australia/rn-combined-intro.md)
| title | Combined ITSM Predictive Intelligence Workbench release notes for upgrades from Xanadu to Australia |
| description | Consolidated page of all release notes for ITSM Predictive Intelligence Workbench from Xanadu to Australia. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/delta-xanadu-australia/australia-xanadu-itsmpredictiveintelligenceworkbench-release-notes.html |
| release | australia |
| topic_type | reference |
| last_updated | 2026-09-15 |
| reading_time_minutes | 3 |
| breadcrumb | Products combined by family |