Combined Now Assist for Field Service Management \(FSM\) release notes for upgrades from Xanadu to Australia
Consolidated page of all release notes for Now Assist for Field Service Management (FSM) from Xanadu to Australia.
How to use this page
To help you prepare for your upgrade, we have combined the cross-family Now Assist for Field Service Management (FSM) release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Australia.
Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."
Important information for upgrading Now Assist for Field Service Management (FSM) to Australia
Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.
|
Release |
Release notes |
|---|---|
|
Xanadu |
No updates for this release. |
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
Between your current release family and Australia, new features were introduced for Now Assist for Field Service Management (FSM).
|
Release |
Release notes |
|---|---|
|
Xanadu |
Use the enhanced Now Assist context menu to rewrite knowledge articles with generative AI. Opt to shorten or expand upon the existing content within articles. Generate knowledge articles in multiple languages for work order tasks using the new multilingual support in Now Assist for FSM skills. Generate knowledge articles from work order tasks so agents can resolve known issues faster. Summarize Sidebar discussions from the platform and the Mobile Agent application. |
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
Between your current release family and Australia, some changes were made to existing Now Assist for Field Service Management (FSM) features.
|
Release |
Release notes |
|---|---|
|
Xanadu |
No updates for this release. |
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
Between your current release family and Australia, some Now Assist for Field Service Management (FSM) features or functionality were removed.
|
Release |
Release notes |
|---|---|
|
Xanadu |
No updates for this release. |
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
Between your current release family and Australia, some Now Assist for Field Service Management (FSM) features or functionality were deprecated.
|
Release |
Release notes |
|---|---|
|
Xanadu |
No updates for this release. |
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
Review information on how to activate Now Assist for Field Service Management (FSM).
|
Release |
Release notes |
|---|---|
|
Xanadu |
Now Assist features are available with activation of the Now Assist for FSM plugin. For more information, see Install Now Assist plugins. |
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
If any additional requirements were introduced or changed for Now Assist for Field Service Management (FSM) we have noted them here.
|
Release |
Release notes |
|---|---|
|
Xanadu |
The Now Assist for FSM application requires Field Service Management. |
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
If any specific browser requirements were introduced or changed for Now Assist for Field Service Management (FSM) we have noted them here.
|
Release |
Release notes |
|---|---|
|
Xanadu |
No updates for this release. |
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
Review details on accessibility information for Now Assist for Field Service Management (FSM), such as specific requirements or compliance levels.
|
Release |
Release notes |
|---|---|
|
Xanadu |
No updates for this release. |
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
If there are specific localization considerations for Now Assist for Field Service Management (FSM) we have noted them here.
|
Release |
Release notes |
|---|---|
|
Xanadu |
No updates for this release. |
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
If there are specific highlight considerations for Now Assist for Field Service Management (FSM) we have noted them here.
|
Release |
Release notes |
|---|---|
|
Xanadu |
See Now Assist for Field Service Management (FSM) for more information. |
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
--- title: Combined Now Assist for Field Service Management \(FSM\) release notes for upgrades from Xanadu to Australia description: Consolidated page of all release notes for Now Assist for Field Service Management \(FSM\) from Xanadu to Australia. locale: en-US canonical_url: https://www.servicenow.com/docs/r/delta-xanadu-australia/australia-xanadu-nowassistforfieldservicemanagementfsm-release-notes.html release: australia topic_type: reference last_updated: "2026-09-15" reading_time_minutes: 4 breadcrumb: [Products combined by family] --- # Combined Now Assist for Field Service Management \(FSM\) release notes for upgrades from Xanadu to Australia Consolidated page of all release notes for Now Assist for Field Service Management \(FSM\) from Xanadu to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Now Assist for Field Service Management \(FSM\) release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Australia. **Tip:** If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Now Assist for Field Service Management \(FSM\) to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Xanadu </td><td> No updates for this release. </td></tr><tr><td> Yokohama </td><td> No updates for this release. </td></tr><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## New features Between your current release family and Australia, new features were introduced for Now Assist for Field Service Management \(FSM\). <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Xanadu </td><td> - **Now Assist context menu for KB creation** Use the enhanced Now Assist context menu to rewrite knowledge articles with generative AI. Opt to shorten or expand upon the existing content within articles. - **[Multilingual support for Now Assist for FSM skills](https://www.servicenow.com/docs/access?context=na-fsm-supporting-info&family=xanadu&ft:locale=en-US)** Generate knowledge articles in multiple languages for work order tasks using the new multilingual support in Now Assist for FSM skills. - **[KB Generation](https://www.servicenow.com/docs/access?context=na-fsm-generate-kb-article&family=xanadu&ft:locale=en-US)** Generate knowledge articles from work order tasks so agents can resolve known issues faster. - **[Sidebar summarization](https://www.servicenow.com/docs/access?context=na-fsm-summarize-sidebar-platform&family=xanadu&ft:locale=en-US)** Summarize Sidebar discussions from the platform and the Mobile Agent application. </td></tr><tr><td> Yokohama </td><td> No updates for this release. </td></tr><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## Changes Between your current release family and Australia, some changes were made to existing Now Assist for Field Service Management \(FSM\) features. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Xanadu </td><td> No updates for this release. </td></tr><tr><td> Yokohama </td><td> No updates for this release. </td></tr><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## Removed Between your current release family and Australia, some Now Assist for Field Service Management \(FSM\) features or functionality were removed. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Xanadu </td><td> No updates for this release. </td></tr><tr><td> Yokohama </td><td> No updates for this release. </td></tr><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## Deprecations Between your current release family and Australia, some Now Assist for Field Service Management \(FSM\) features or functionality were deprecated. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Xanadu </td><td> No updates for this release. </td></tr><tr><td> Yokohama </td><td> No updates for this release. </td></tr><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## Activation information Review information on how to activate Now Assist for Field Service Management \(FSM\). <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Xanadu </td><td> Now Assist features are available with activation of the Now Assist for FSM plugin. For more information, see [Install Now Assist plugins](https://www.servicenow.com/docs/access?context=install-now-assist-feature-plugins&family=xanadu&ft:locale=en-US). </td></tr><tr><td> Yokohama </td><td> No updates for this release. </td></tr><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## Additional requirements If any additional requirements were introduced or changed for Now Assist for Field Service Management \(FSM\) we have noted them here. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Xanadu </td><td> The Now Assist for FSM application requires Field Service Management. </td></tr><tr><td> Yokohama </td><td> No updates for this release. </td></tr><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## Browser requirements If any specific browser requirements were introduced or changed for Now Assist for Field Service Management \(FSM\) we have noted them here. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Xanadu </td><td> No updates for this release. </td></tr><tr><td> Yokohama </td><td> No updates for this release. </td></tr><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## Accessibility information Review details on accessibility information for Now Assist for Field Service Management \(FSM\), such as specific requirements or compliance levels. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Xanadu </td><td> No updates for this release. </td></tr><tr><td> Yokohama </td><td> No updates for this release. </td></tr><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## Localization information If there are specific localization considerations for Now Assist for Field Service Management \(FSM\) we have noted them here. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Xanadu </td><td> No updates for this release. </td></tr><tr><td> Yokohama </td><td> No updates for this release. </td></tr><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## Highlight information If there are specific highlight considerations for Now Assist for Field Service Management \(FSM\) we have noted them here. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Xanadu </td><td> - Create knowledge articles from work order task information using generative AI. - Summarize Sidebar discussions using generative AI. See Now Assist for Field Service Management \(FSM\) for more information. </td></tr><tr><td> Yokohama </td><td> No updates for this release. </td></tr><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>**Parent Topic:**[Products combined by family](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/delta-xanadu-australia/rn-combined-intro.md)
| title | Combined Now Assist for Field Service Management \(FSM\) release notes for upgrades from Xanadu to Australia |
| description | Consolidated page of all release notes for Now Assist for Field Service Management \(FSM\) from Xanadu to Australia. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/delta-xanadu-australia/australia-xanadu-nowassistforfieldservicemanagementfsm-release-notes.html |
| release | australia |
| topic_type | reference |
| last_updated | 2026-09-15 |
| reading_time_minutes | 4 |
| breadcrumb | Products combined by family |