Combined Audit Management release notes for upgrades from Yokohama to Australia

reference australia Updated Sep 15, 2026 6 min read australia-yokohama-auditmanagement-release-notes.md
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Consolidated page of all release notes for Audit Management from Yokohama to Australia.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Audit Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Australia.

Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Audit Management to Australia

Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.

Release

Release notes

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

## New features

Between your current release family and Australia, new features were introduced for Audit Management.

Release

Release notes

Yokohama

Analyze relationships between different variables by using a Matrix report that presents data in a structured format. Assess and document risks and the internal controls designed to mitigate those risks through the Risk and Controls Matrix.

Zurich

Set audit period start and end dates directly on Engagement records to focus audits on specific time-frames. The system displays only indicator results that fall within your defined audit period, keeping the audit time-frame separate from the overall engagement time-frame. This helps you audit past or future periods without affecting the broader engagement timeline.

Simplify the installation of pre-configured content packs with the new Unified content management icon in the Audit Workspace. Content Accelerator includes the Digital Operational Resilience Act (DORA) content pack, offering citations and authority documents for DORA compliance. Audit shared manager and Audit WS supervisor roles can access Content Accelerator.

Australia

Classify the following GRC objects as third-line audit records using the new audit entry option:

-   Entity
-   Engagement
-   Control objective
-   Control
-   Risk statement
-   Risk

Control visibility with role-based access so that only users with the sn_audit_ws.third_line_manager role can view audit entry (third-line) records. The Audit entry option is selected by default when the third-line manager creates a record and is set to read-only after the record is saved.

Note: An administrator must manually assign the sn_audit_ws.third_line_manager role to a user to use this feature.

## Changes

Between your current release family and Australia, some changes were made to existing Audit Management features.

Release

Release notes

Yokohama

The Audit Management configurable workspace supports reflow, which enables pages and content to be zoomed up to 400% through your browser settings without loss of content or functionality.

Zurich

  • Coral theme

Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences.

Australia

No updates for this release.

## Removed

Between your current release family and Australia, some Audit Management features or functionality were removed.

Release

Release notes

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

## Deprecations

Between your current release family and Australia, some Audit Management features or functionality were deprecated.

Release

Release notes

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

## Activation information

Review information on how to activate Audit Management.

Release

Release notes

Yokohama

  • Activation information

Install Audit Management by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Zurich

  • Activation information

Install Audit Management by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Australia

Important: Audit Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

## Additional requirements

If any additional requirements were introduced or changed for Audit Management we have noted them here.

Release

Release notes

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

## Browser requirements

If any specific browser requirements were introduced or changed for Audit Management we have noted them here.

Release

Release notes

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

## Accessibility information

Review details on accessibility information for Audit Management, such as specific requirements or compliance levels.

Release

Release notes

Yokohama

  • Accessibility information
    • Accessibility improvements

Accessibility improvements were completed to create a configurable workspace that supports WCAG 2.1 Level AA conformance.

-   **Reflow**

The Configurable Workspace supports reflow, which enables pages and content to be zoomed up to 400% through your browser settings without loss of content or functionality. Additionally, content can be enlarged without scrolling in two dimensions at a width equivalent to 320 CSS pixels or a height equivalent to 256 CSS pixels. Page layouts are transformed into a vertical, stacked view automatically when users increase browser zoom to 400%. This enhancement helps users with low vision or who have trouble seeing web content in a browser due to monitor size, device type, poor lighting, or other situations. Reflow can be turned off with a system property for instances, experiences, and pages. See Reflow for Configurable Workspace.

Zurich

No updates for this release.

Australia

No updates for this release.

## Localization information

If there are specific localization considerations for Audit Management we have noted them here.

Release

Release notes

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

## Highlight information

If there are specific highlight considerations for Audit Management we have noted them here.

Release

Release notes

Yokohama

  • Analyze relationships between different variables, such as assessing risks and controls, by using the Matrix report in Audit Workspace.
  • Manage your documents and work papers in Audit Management as cloud files.
  • Upload documents from your local computer as cloud files and link them to any record in your ServiceNow instance.
  • Share a single cloud file with multiple records by linking it to any GRC record.
  • Benefit from accessibility improvements to create a configurable workspace that supports Web Content Accessibility Guidelines (WCAG) 2.1 Level AA conformance.

See Audit Management for more information.

Zurich

  • Set audit time frames within engagements using new audit date fields. Filter indicator results by specific periods, independent of the overall engagement time frame.
  • Access pre-configured content packs through the new Content Accelerator icon in the Audit Workspace. This includes the Digital Operational Resilience Act (DORA) pack with citations and authority documents.
  • Create evidence responses quickly with a simplified process.
  • Access engagements, add existing entities to an engagement, and create activities in the Lite Audit workspace, which is a simplified version of the Audit Management workspace. If the advance core store app is installed, evidences can also be associated with the engagement.

See Audit Management for more information.

Australia

  • Improve audit data governance by introducing an audit entry framework that separates audit-specific (third-line) records from operational (second-line) records with controlled visibility.

See Audit Management for more information.

**Parent Topic:**[Products combined by family](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/delta-yokohama-australia/rn-combined-intro.md)
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