Combined Common Core release notes for upgrades from Yokohama to Australia
Consolidated page of all release notes for Common Core from Yokohama to Australia.
How to use this page
To help you prepare for your upgrade, we have combined the cross-family Common Core release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Australia.
Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."
Important information for upgrading Common Core to Australia
Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.
|
Release |
Release notes |
|---|---|
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
Between your current release family and Australia, new features were introduced for Common Core.
|
Release |
Release notes |
|---|---|
|
Yokohama |
Summarize an issue by using the ServiceNow Otto for IRM application to provide quicker context gathering and contextual awareness. You can quickly analyze the issue records, including the description, activity log, and remediation tasks, and then generate a concise summary that provides you with a concise context of the issue to help you resolve it. Check your entitlements to determine whether you have access to issue summarization. Use the enhanced GRC licensing summary dashboard to understand the licensing treatment of users that are added to the group by roles that are mapped or assigned to the group. Update and add content by using Microsoft 365 for ServiceNow Reporting, which is now integrated with the Document designer application. You can insert data and reports into a Microsoft Word document. |
|
Zurich |
Enable users of the ServiceNow® AI Agent Studio to access tools that are hosted externally and published using an MCP Server via the Model Context Protocol Client application. Authenticate users with the MCP Server to add the MCP tool to an AI agent. The Add button on the AI agents tab is added as a drop-down providing different agent types for AI agent creation:
Configure the Access Control Lists for who can discover and trigger AI agents and agentic workflows in their guided setups in AI Agent Studio. You can determine whether an AI agent or agentic workflow behaves as a dynamic user or as an AI user. You can also specify if an AI agent or agentic workflow can be available to all authenticated users or publicly available. |
|
Australia |
No updates for this release. |
Between your current release family and Australia, some changes were made to existing Common Core features.
|
Release |
Release notes |
|---|---|
|
Yokohama |
The Data Relationship tab has been added to the template configuration record as part of the configuration process for the Document designer Microsoft Word add-in. You can select and reorder columns when adding a table into your template by using the Document designer Microsoft Word add-in. You can now organize your content better to meet your reporting needs. You can add up to 20 columns in a table and content block by using the Document designer application. You now have more flexibility with customizing your table and content block to meet your reporting needs. |
|
Zurich |
The Downstream risks related list on the entity record page has been renamed Risks. |
|
Australia |
No updates for this release. |
Between your current release family and Australia, some Common Core features or functionality were removed.
|
Release |
Release notes |
|---|---|
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
Between your current release family and Australia, some Common Core features or functionality were deprecated.
|
Release |
Release notes |
|---|---|
|
Yokohama |
The template data relationship table has been removed and deprecated for the Document designer application. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
Review information on how to activate Common Core.
|
Release |
Release notes |
|---|---|
|
Yokohama |
Install Integrated Risk Management and ServiceNow Otto for IRM by requesting them from ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes. |
|
Zurich |
Install Integrated Risk Management and ServiceNow Otto for IRM by requesting them from ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes. |
|
Australia |
No updates for this release. |
If any additional requirements were introduced or changed for Common Core we have noted them here.
|
Release |
Release notes |
|---|---|
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
If any specific browser requirements were introduced or changed for Common Core we have noted them here.
|
Release |
Release notes |
|---|---|
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
Review details on accessibility information for Common Core, such as specific requirements or compliance levels.
|
Release |
Release notes |
|---|---|
|
Yokohama |
No updates for this release. |
|
Zurich |
The new Coral theme includes a dark theme option for web and mobile experiences. This option is commonly used to alleviate eye strain and improve readability. |
|
Australia |
No updates for this release. |
If there are specific localization considerations for Common Core we have noted them here.
|
Release |
Release notes |
|---|---|
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
If there are specific highlight considerations for Common Core we have noted them here.
|
Release |
Release notes |
|---|---|
|
Yokohama |
For detailed documentation, see Common GRC features. |
|
Zurich |
For detailed documentation, see Common GRC features. |
|
Australia |
No updates for this release. |
---
title: Combined Common Core release notes for upgrades from Yokohama to Australia
description: Consolidated page of all release notes for Common Core from Yokohama to Australia.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/delta-yokohama-australia/australia-yokohama-commoncore-release-notes.html
release: australia
topic_type: reference
last_updated: "2026-09-15"
reading_time_minutes: 7
breadcrumb: [Products combined by family]
---
# Combined Common Core release notes for upgrades from Yokohama to Australia
Consolidated page of all release notes for Common Core from Yokohama to Australia.
## How to use this page
To help you prepare for your upgrade, we have combined the cross-family Common Core release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Australia.
**Tip:** If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."
## Important information for upgrading Common Core to Australia
Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Yokohama
</td><td>
No updates for this release.
</td></tr><tr><td>
Zurich
</td><td>
No updates for this release.
</td></tr><tr><td>
Australia
</td><td>
No updates for this release.
</td></tr></tbody>
</table>## New features
Between your current release family and Australia, new features were introduced for Common Core.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Yokohama
</td><td>
- **[Gen AI issue summarization](https://www.servicenow.com/docs/access?context=now-assist-for-irm&family=yokohama&ft:locale=en-US)**
Summarize an issue by using the ServiceNow Otto for IRM application to provide quicker context gathering and contextual awareness. You can quickly analyze the issue records, including the description, activity log, and remediation tasks, and then generate a concise summary that provides you with a concise context of the issue to help you resolve it. Check your entitlements to determine whether you have access to issue summarization.
- **[Searching user groups to understand the licensing treatment](https://www.servicenow.com/docs/access?context=grc-licensing-summary-dashboard&family=yokohama&ft:locale=en-US)**
Use the enhanced GRC licensing summary dashboard to understand the licensing treatment of users that are added to the group by roles that are mapped or assigned to the group.
- **[Document designer integration](https://www.servicenow.com/docs/access?context=configuring-audit-word-based-templates&family=yokohama&ft:locale=en-US)**
Update and add content by using Microsoft 365 for ServiceNow Reporting, which is now integrated with the Document designer application. You can insert data and reports into a Microsoft Word document.
</td></tr><tr><td>
Zurich
</td><td>
- **[Model Text Protocol \(MCP\) Client](https://www.servicenow.com/docs/access?context=mcp-client&family=zurich&ft:locale=en-US)**
Enable users of the ServiceNow® AI Agent Studio to access tools that are hosted externally and published using an MCP Server via the Model Context Protocol Client application.
Authenticate users with the MCP Server to add the MCP tool to an AI agent.
- **[Create an AI agent](https://www.servicenow.com/docs/access?context=configure-next-best-action-agent&family=zurich&ft:locale=en-US)**
The **Add** button on the **AI agents** tab is added as a drop-down providing different agent types for AI agent creation:
- Chat
- External
- **[Configure ACLs for AI agents and agentic workflows](https://www.servicenow.com/docs/access?context=aia-security-implementation&family=zurich&ft:locale=en-US)**
Configure the Access Control Lists for who can discover and trigger AI agents and agentic workflows in their guided setups in AI Agent Studio. You can determine whether an AI agent or agentic workflow behaves as a dynamic user or as an AI user. You can also specify if an AI agent or agentic workflow can be available to all authenticated users or publicly available.
</td></tr><tr><td>
Australia
</td><td>
No updates for this release.
</td></tr></tbody>
</table>## Changes
Between your current release family and Australia, some changes were made to existing Common Core features.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Yokohama
</td><td>
- **[Create data relationships](https://www.servicenow.com/docs/access?context=create-data-relationships&family=yokohama&ft:locale=en-US)**
The **Data Relationship** tab has been added to the template configuration record as part of the configuration process for the Document designer Microsoft Word add-in.
- **[Column Organization](https://www.servicenow.com/docs/access?context=create-an-audit-report-template&family=yokohama&ft:locale=en-US)**
You can select and reorder columns when adding a table into your template by using the Document designer Microsoft Word add-in. You can now organize your content better to meet your reporting needs.
- **[Create content configurations](https://www.servicenow.com/docs/access?context=create-content-configurations&family=yokohama&ft:locale=en-US)**
You can add up to 20 columns in a table and content block by using the Document designer application. You now have more flexibility with customizing your table and content block to meet your reporting needs.
</td></tr><tr><td>
Zurich
</td><td>
- **[Downstream risks related list](https://www.servicenow.com/docs/access?context=entities-in-risk-ws&family=zurich&ft:locale=en-US)**
The Downstream risks related list on the entity record page has been renamed Risks.
</td></tr><tr><td>
Australia
</td><td>
No updates for this release.
</td></tr></tbody>
</table>## Removed
Between your current release family and Australia, some Common Core features or functionality were removed.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Yokohama
</td><td>
No updates for this release.
</td></tr><tr><td>
Zurich
</td><td>
No updates for this release.
</td></tr><tr><td>
Australia
</td><td>
No updates for this release.
</td></tr></tbody>
</table>## Deprecations
Between your current release family and Australia, some Common Core features or functionality were deprecated.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Yokohama
</td><td>
The template data relationship table has been removed and deprecated for the Document designer application.
</td></tr><tr><td>
Zurich
</td><td>
No updates for this release.
</td></tr><tr><td>
Australia
</td><td>
No updates for this release.
</td></tr></tbody>
</table>## Activation information
Review information on how to activate Common Core.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Yokohama
</td><td>
- **Activation information**
Install Integrated Risk Management and ServiceNow Otto for IRM by requesting them from ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US).
</td></tr><tr><td>
Zurich
</td><td>
- **Activation information**
Install Integrated Risk Management and ServiceNow Otto for IRM by requesting them from ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US).
</td></tr><tr><td>
Australia
</td><td>
No updates for this release.
</td></tr></tbody>
</table>## Additional requirements
If any additional requirements were introduced or changed for Common Core we have noted them here.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Yokohama
</td><td>
No updates for this release.
</td></tr><tr><td>
Zurich
</td><td>
No updates for this release.
</td></tr><tr><td>
Australia
</td><td>
No updates for this release.
</td></tr></tbody>
</table>## Browser requirements
If any specific browser requirements were introduced or changed for Common Core we have noted them here.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Yokohama
</td><td>
No updates for this release.
</td></tr><tr><td>
Zurich
</td><td>
No updates for this release.
</td></tr><tr><td>
Australia
</td><td>
No updates for this release.
</td></tr></tbody>
</table>## Accessibility information
Review details on accessibility information for Common Core, such as specific requirements or compliance levels.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Yokohama
</td><td>
No updates for this release.
</td></tr><tr><td>
Zurich
</td><td>
- **Accessibility information**
- **Dark theme**
The new Coral theme includes a dark theme option for web and mobile experiences. This option is commonly used to alleviate eye strain and improve readability.
</td></tr><tr><td>
Australia
</td><td>
No updates for this release.
</td></tr></tbody>
</table>## Localization information
If there are specific localization considerations for Common Core we have noted them here.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Yokohama
</td><td>
No updates for this release.
</td></tr><tr><td>
Zurich
</td><td>
No updates for this release.
</td></tr><tr><td>
Australia
</td><td>
No updates for this release.
</td></tr></tbody>
</table>## Highlight information
If there are specific highlight considerations for Common Core we have noted them here.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Yokohama
</td><td>
- Generate a GRC issue action plan by using the agentic AI workflow.
- Segregate data by entities and granular access management when using entity-based access.
- Summarize an issue by using generative AI to provide quicker context gathering and contextual awareness. With this feature, you can improve the efficiency and productivity of your analysts on GRC issues.
- Use the enhanced GRC licensing summary dashboard to understand the licensing treatment for users that are added to the group by roles that are mapped or assigned to the group.
- Select a user record on the licensing summary dashboard and select the role hierarchy to see all the parent roles that are assigned to the user and their role hierarchies.
- Monitor the email activity from the Overview page for regulatory agencies.
- Update and add content by using Microsoft 365 for ServiceNow Reporting, which is now integrated with the Document designer application.
- Add up to 20 columns in a table and in a content block by using the Document designer application.
- Select and reorder columns by using the Document designer Microsoft Word add-in while creating templates.
[Yokohama Patch 11](https://www.servicenow.com/docs/access?context=yokohama-patch-11&family=yokohama&ft:locale=en-US)
- Some Now Assist skills are now turned on by default.
- Review changes to Now Assist usage measurements.
For detailed documentation, see [Common GRC features](https://www.servicenow.com/docs/access?context=common-grc-features&family=yokohama&ft:locale=en-US).
</td></tr><tr><td>
Zurich
</td><td>
- Use the report a GRC issue AI agent in the Employee Center to report issues through a guided conversational experience.
- Ensure seamless access for users and groups referenced in user fields on records by leveraging entity-based access restrictions through record attribute user access configuration. Minimize manual effort, reduce administrative overhead, and enable entity-based access with minimal disruption.
- Configure which task and tab settings appear in My Tasks by marking them Active or Inactive in the applicable table for easier management. Use the Active/Inactive flag in the GRC choice table to control visibility.
- Automatically sync and maintain entity names in GRC with associated CI names to improve data consistency and reduce manual effort.
- Authenticate users with the MCP Server to add a Model Context Protocol tool to AI agents using the Model Context Protocol Client.
- Create ACLs for AI agents and agentic workflows to customize who can discover and trigger AI agents and agentic workflows.
- Generate control recommendations for each regulatory alert to address compliance requirements. Use these suggestions to save time, minimize manual effort, and ensure a consistent response to regulatory changes.
- Apply access restrictions at the record level by using the record access update utility in guided assistance. You can also preview the impacted record counts before updating and review the results and execution logs after the update.
- Apply access restrictions automatically to newly created or modified records using entity-based record access rules.
- Deactivate the entity-based access configurations.
- Enable entity-based access on custom GRC tables.
For detailed documentation, see [Common GRC features](https://www.servicenow.com/docs/access?context=common-grc-features&family=zurich&ft:locale=en-US).
</td></tr><tr><td>
Australia
</td><td>
No updates for this release.
</td></tr></tbody>
</table>**Parent Topic:**[Products combined by family](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/delta-yokohama-australia/rn-combined-intro.md)
| title | Combined Common Core release notes for upgrades from Yokohama to Australia |
| description | Consolidated page of all release notes for Common Core from Yokohama to Australia. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/delta-yokohama-australia/australia-yokohama-commoncore-release-notes.html |
| release | australia |
| topic_type | reference |
| last_updated | 2026-09-15 |
| reading_time_minutes | 7 |
| breadcrumb | Products combined by family |