Combined Configurable Workspace release notes for upgrades from Yokohama to Australia

reference australia Updated Sep 15, 2026 5 min read australia-yokohama-configurableworkspace-release-notes.md
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Consolidated page of all release notes for Configurable Workspace from Yokohama to Australia.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Configurable Workspace release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Australia.

Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Configurable Workspace to Australia

Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.

Release

Release notes

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

## New features

Between your current release family and Australia, new features were introduced for Configurable Workspace.

Release

Release notes

Yokohama

Use a keyboard shortcut to add response templates to journal fields within a form.

Hide email content behind an ellipsis in email templates.

Access the latest Workspace features for email composer in the Core UI.

Zurich

  • Activity stream compose with modeless dialog component bundle

Open the Compose editor as a pop-out, modeless dialog to draft comments, work notes, and emails while working on other tasks.

Australia

Combine logic, script, and configurable UI with a UI interaction, and apply it from any page event or declarative action. When you use a declarative action to apply a UI interaction, you can extend a page without taking ownership.

## Changes

Between your current release family and Australia, some changes were made to existing Configurable Workspace features.

Release

Release notes

Yokohama

Convert everyday language into an encoded query with AI filter assist.

Zurich

Convert everyday language into an encoded query with AI filter assist.

Australia

Convert everyday language into an encoded query with AI filter assist.

## Removed

Between your current release family and Australia, some Configurable Workspace features or functionality were removed.

Release

Release notes

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

## Deprecations

Between your current release family and Australia, some Configurable Workspace features or functionality were deprecated.

Release

Release notes

Yokohama

No updates for this release.

Zurich

  • The List, List - Simple, and List - Related components are no longer available in UI Builder are replaced by the Record List component bundle.
  • The Condition Builder component is no longer available in UI Builder and is replaced by the Predicate Builder component for all list types.

Australia

No updates for this release.

## Activation information

Review information on how to activate Configurable Workspace.

Release

Release notes

Yokohama

No updates for this release.

Zurich

  • Activation information

Configurable Workspace is a ServiceNow AI Platform feature that is active by default.

Australia

  • Activation information

Configurable Workspace is a ServiceNow AI Platform feature that is active by default.

## Additional requirements

If any additional requirements were introduced or changed for Configurable Workspace we have noted them here.

Release

Release notes

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

## Browser requirements

If any specific browser requirements were introduced or changed for Configurable Workspace we have noted them here.

Release

Release notes

Yokohama

No updates for this release.

Zurich

  • Browser requirements

Configurable Workspace doesn’t support mobile devices, Internet Explorer, or Microsoft Edge. Instead, use Microsoft Edge, Chromium or one of the other supported browsers that are listed in Browser support.

Australia

  • Browser requirements

Configurable Workspace doesn’t support mobile devices, Internet Explorer, or Microsoft Edge. Instead, use Microsoft Edge, Chromium or one of the other supported browsers that are listed in Browser support.

## Accessibility information

Review details on accessibility information for Configurable Workspace, such as specific requirements or compliance levels.

Release

Release notes

Yokohama

No updates for this release.

Zurich

Screen Summarization is a feature that supports visually impaired and low-vision users by providing AI-generated summaries of workspace pages and their sections. The summaries can be read aloud with a screen reader to help reduce navigation and comprehension time.

Install Screen Summarization by requesting it from the ServiceNow® Store. Visit the ServiceNow® Store to view all the available apps and information about submitting requests to the store.

Australia

Screen Summarization is a feature that supports visually impaired and low-vision users by providing AI-generated summaries of workspace pages and their sections. The summaries can be read aloud with a screen reader to help reduce navigation and comprehension time.

Install Screen Summarization by requesting it from the ServiceNow® Store. Visit the ServiceNow® Store to view all the available apps and information about submitting requests to the store.

## Localization information

If there are specific localization considerations for Configurable Workspace we have noted them here.

Release

Release notes

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

## Highlight information

If there are specific highlight considerations for Configurable Workspace we have noted them here.

Release

Release notes

Yokohama

No updates for this release.

Zurich

  • See who is active within a form with live presence and user avatars that display a contact card.
  • Use the Record List component bundle to create lists for all list types and the Predicate Builder component to create conditional statements.
  • Create emails, work notes, and comments while working on other tasks with a pop-out, modeless dialog in the Compose editor.
  • Rename and reorder the Emails, Work notes, and Comments tabs in the Compose editor.
  • Send emails with a digital signature that verifies you as an authentic sender and an email encryption that certifies authentic recipients.

See Workspace UI for more information.

Australia

  • Add a background color to fields including unsaved fields and fields with highlighted values.
  • Apply commands with keyboard shortcuts for journal fields.
  • Set conditions and use the email composer within form templates.
  • Edit or delete Activity stream posts, and add knowledge base links from recommended actions.
  • Implement declarative actions without assuming page ownership, and override attributes without altering the base action.

See Configurable Workspace UI for more information.

**Parent Topic:**[Products combined by family](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/delta-yokohama-australia/rn-combined-intro.md)
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