Combined Next Experience Components release notes for upgrades from Yokohama to Australia

Consolidated page of all release notes for Next Experience Components from Yokohama to Australia.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Next Experience Components release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Australia.

Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Next Experience Components to Australia

Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.

Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.
Australia	No updates for this release.

## New features

Between your current release family and Australia, new features were introduced for Next Experience Components.

Release

Release notes

Yokohama

Component	Description
Active call	Handles phone calls as part of the Interaction controls component (ICC). Manages call functions, including actions such as disconnect, mute, hold, record, and transfer.
Animation	Places Lottie animations in Next Experience pages or components created in UI Builder.
Dialpad	Dial a phone number in Workspace.
Feedback	Captures detailed feedback from users for AI products or skills through a series of pre-determined options or free-text responses.
Filter group	Groups up to 3 filter components into a single container with configurable Apply, Clear, and Reset buttons that apply to all filters in the group.
Flyout menu	Menu that organizes multiple levels of options within a hierarchical structure.
Knowledge view	Embeddable container that renders a Next Experience Knowledge article view.
Loader custom	Renders custom animations with an optional progress bar and label.
Skeleton loader	Decorative placeholder for generated content.

Zurich

Component	Description
AI Summary Card	Organizes AI-generated summary information into a simple, easily scannable format.
Animated icon	Animated sparkle icon that indicates an entry point for a Now Assist flow or event.
Carousel Text	Cycles through a series of text messages with animated transitions. Provides visual feedback during loading states with customizable message content.
Catalog browse	Enables users to explore, search, and find the catalog items they want across multiple catalogs and categories. Users choose a catalog from a dropdown and then a category in a side panel. A selectable card for each available item in the category is displayed in the main view.
Filter overview	Provides a summary of the filters currently applied to the page. Primarily used on the list page in combination with condition builder.
Flyout menu	Organizes multiple levels of options within a hierarchical structure.
Now Assist context menu	Provides actions like generating text, creating incident or task summaries, or refining content.
Schedule Recurrence	Enables users to create and to manage recurring events with daily, weekly, monthly, and yearly frequency. Users can add additional rules like skip dates, exceptions, and validations.
Simple timer	Displays elapsed time with an optional leading icon.

Bundle	Description
Activity stream compose with modeless dialog	Component bundle that contains all the functionality of Activity Stream Compose with the added functionality of modeless dialog pop-up. To add modeless dialog capabilities to the compose experience, replace the Activity Stream Compose component with this component bundle.

Australia

Component	Description
Activity timer	Tracks time spent on an activity, such as working on a record, and creates time log entries for reporting.
Card data security container	Provides secure, encrypted handling of card details and supports uploading and viewing sensitive documents.
Contextual sidebar	Sidebar that enables users to initiate real-time collaboration through chats and calls to resolve tasks.
Grouped button	Multiple related buttons presented in a unified layout. Interactions for the component are similar to that of button stateful.
Sheet	Container that slides in from the edge of the screen to present related content or actions, designed for mobile experiences.

Template

Description

Dashboard library

Includes all dashboards available to users. Users can filter dashboards by various criteria, such as recently opened, bookmarked, certified, by category, and ones the user owns. The Library section also lets users create dashboards. Users with analytics admin roles have an enhanced library view, enabling them to access usage data and other metadata. Admins can also deactivate, activate, or delete dashboards from this view.

Data visualization library

Includes all data visualizations available to users. Users can filter dashboards by various criteria, such as bookmarked, certified, and ones that the user owns. The Library section also lets users create dashboards. Users with analytics admin roles have an enhanced library view, enabling them to access usage data and other metadata. Admins can also deactivate, activate, or delete dashboards from this view.

## Changes

Between your current release family and Australia, some changes were made to existing Next Experience Components features.

Release

Release notes

Yokohama

Component	Enhancement
Appointment calendar	Select multiple slots Add customizable categories for appointment slots Hide past and unavailable slots Add contextual tags in appointment slots Configure number of rows displayed in each slot in the Day and DAYMOBILE views Configure container height adjustment
Attachments	Option to download all attachments Revised delete attachment confirmation popup message
Avatar	Configure avatar to behave as a button or a link.
Calendar	DST support with multiple time zones in the Calendar and Timeline views Hide header Multiple time zones in the Timeline view Scroll control for the Calendar and Timeline views
Email composer	Now Assist generative AI suggestions for all email scenarios, email templates, response templates, and quick messages.
Email composer (mini)	Now Assist generative AI suggestions for all email scenarios, email templates, response templates, and quick messages.
Form	Configuration panel updates Form controller configuration panel updates
Form templates	Sort templates alphabetically and by last used. New tab for Favorites for you to add and remove templates. Larger cards that don't truncate template name and description, and show Last used timestamp.
Highlighted value	Medium size variant. Custom tooltip property.
iFrame	Send messages to iframed document.
Kanban Board	Multi-select in cards Configure selecting dependency lines Add secondary header
Modeless dialog	Make the dialog dynamic and automatically resize to fit the content.
Node Map	Force layout for representing graphs without structure or hierarchy Custom popover configuration in Hierarchical, Layered, and Force layouts Customizable nodes in non-unified layouts Self-referencing nodes denoted with edges looping back to the node Export maps in JPG and PNG Aggregate or segregate multiple connections between the same nodes
Pill	Display the selected pill state which doesn't display by default.
Quick filter	Configure section headers in typeahead dropdown Configure footer action button Configure placeholder text value for input field
Record lookup	Search for contacts by name, phone, or email Preview shortlisted results in a paginated form Quickly link or unlink a shortlisted contact to a case Edit details for a record without accessing the parent record Hide record header Configure search results Render highlighted values in the linked card Qualify search results using specific conditions (reference qualifiers) Hide fields with empty values Hide link button Expand or collapse card
Stepper	Standardized font size (small or medium) for all steps By default, pagination adjusts to display the current selected step

Chart	Enhancement
Bar	Percent (%) information added to chart tooltips and data table below chart.
Bubble	Percent (%) information added to chart tooltips.
Geomap	Percent (%) information added to chart tooltips and data table below chart.
Heatmap	Percent (%) information added to chart tooltips and data table below chart. When the metric value is set to "Count," show a zero (0) when no data is available.
Pivot table	When there's no value in the selected dataset or for the configuration, choose the display format. Data sources limit increased from 10 to 15.
Time series	Percent (%) information added to chart tooltips and data table below chart. Support for business calendars such as Gregorian, fiscal, and any manually added calendar. For all chart formats, except "column:" When there's no value in the selected dataset or for the configuration, choose the display format. For table data sources, when there's no data for a specific time on the chart, show a continuous line without gaps. Show a chart and graph data table for easier screen reader access. For line, spline, area, and step charts, have a marker show at each data point on the chart including where values are zero (0) or missing. For a chart with up to 3 metrics, you can add alternative Group by's for each metric for the user to select from. Sorting when data is grouped. New Date range option to set the period end date to update automatically to the current date.

Template	Description
Dashboards	Pills at the top of the page display any categories assigned to the dashboard User avatars at the top of the page indicate real-time editing

Bundle	Enhancement
Record list	Condition builder available in the list header If live list is enabled, infinite scrolling is enabled by default

Zurich

Component	Enhancement
Activity Stream	Dynamic translation support for emails in Activity Stream Events show AI agent as author on behalf of user Hide the title and move the setting toggle to compose tabs line Live Presence in Activity Stream
Activity Stream Compose	Increased agent productivity by reducing scroll time and seamlessly stacking the compose experience with Activity Stream
Appointment calendar	Updated UI Builder property labels and UI Date-Time replaces mini calendar Changing the month doesn't automatically select the current selected date Disable categories Disable previous dates and unavailable slots Show event duration in event slots Disable truncation in screens with resolution lower than 640 pixels
Attachments	Enable uploading multiple files Set restrictions on file types and size Preview upload modal for viewing the selected attachments before upload Rename or remove files during upload preview Single-click upload for multiple files
Button	Enable the animated sparkle icon
Button bare	Multi-line label text available Enable the animated sparkle icon
Button circular	Enable the animated sparkle icon
Button iconic	Enable the animated sparkle icon
Calendar	Add multiple columns in timeline views Date-Time replaces mini calendar in timeline views
Carousel	Expose a badge on the side of the title, by adding optional text and any 1 of a variety of colors
Checkbox	Display the label slot before or after the check box
Checklist	Control size of the checklist
Date-time	Configurable slot for unsaved field indicator Enable label text wrapping instead of truncation
Date-time-interval	Configurable slot for unsaved field indicator Enable label text wrapping instead of truncation
Email composer	Enable user mentions in the compose area Enable digital signing and encryption of emails Selecting a user pill displays user contact card
Email composer mini	Option to pop out to modeless dialog Enable user mentions in the compose area Enable digital signing and encryption of emails Selecting a user pill displays user contact card
Email viewer	Selecting a user pill displays user contact card.
Feedback	Configure the character limit in the text area of the component
Form	Unsaved field indicator: An unsaved indicator that displays a black dot next to field names that have unsaved changes. Field context menu hide option: Provide admins access to hidden field context menu options. Label wrapping and width limit: Have field labels on a form wrap instead of truncate when the container width you specify is reached.
Form record presence	Select an active viewer's avatar to launch a customer card pop-up that contains their contact info.
Heading	Change the text alignment from start to center, end, or justify.
iFrame	Enforce consistent practices, as well as more safely compose third-party content by selecting what functionality is available to the iFrame.
Input	Configurable slot for unsaved field indicator Enable label text wrapping instead of truncation
Input password	Configurable slot for unsaved field indicator Enable label text wrapping instead of truncation
Input phone	Configurable slot for unsaved field indicator Enable label text wrapping instead of truncation
Input URL	Configurable slot for unsaved field indicator Enable label text wrapping instead of truncation
Kanban board	Maximum of 3 highlighted values, 3 to 5 icons, and 1 hyperlink supported on the VTB card Drag multiple, selected cards at once
Label value tabbed	Set fixed width instead of auto-sizing to content Enable label text wrapping instead of truncation
Modeless dialog	By default, the dialog dynamically resizes when the user types beyond the height of the dialog.
Node map	Horizontal type layout that supports all key capabilities such as, custom nodes, node animation, and all edge types Enhanced spacing behavior for layouts that improves spacing utilization Expose unified node in UI Builder Enhanced knowledge graphs with dynamic edge positioning, optimized label handling, and intuitive edge highlighting
Playbook	Improved navigation and user interface based on feedback from users.
Playbook activity picker	Improved navigation and user interface based on feedback from users.
Playbook stage picker	Improved navigation and user interface based on feedback from users.
Predicate builder	Configuration for read only
Radio buttons	Configurable slot for unsaved field indicator Enable label text wrapping instead of truncation
Select	Configurable slot for unsaved field indicator Enable label text wrapping instead of truncation
Split button	Enable the animated sparkle icon
Textarea	Disable the minimum height constraint of 64 pixels Configurable slot for unsaved field indicator Enable label text wrapping instead of truncation
Typeahead	Configurable slot for unsaved field indicator Enable label text wrapping instead of truncation
Typeahead multi	Pills can display a custom tooltip on hover Configurable slot for unsaved field indicator Enable label text wrapping instead of truncation

Bundle	Enhancement
Record list	Display the list in cards HTML fields can be viewed without HTML tags in the list view Export to Google Sheets Images and icons display in the list Enable live lists on a per table basis Scrollable and inline editable HTML fields

Australia

Component	Enhancement
Activity Stream	Enable users to edit or delete journal posts. Add a dropdown with check boxes for author names using the Posted by filter that enables users to filter posts by author, select all, or clear all. Users can also filter for any AI-generated posts.
Alert	Enable keyboard focus to move to the alert when it appears. Add AI variants with updated color palettes for generative AI workflows.
Alert list	Enable keyboard focus to move to the Show alerts button when the alert list appears.
Button	Add AI variants with updated color palettes for generative AI workflows.
Button iconic	Add AI variants with updated color palettes for generative AI workflows.
Button circular	Add AI variants with updated color palettes for generative AI workflows.
Calendar	Hide time zone dropdown in the calendar header. Hide time lapsed indicator or time zone indicators. Add section-based time zones.
Card base container	Add AI variants with updated color palettes for generative AI workflows.
Checklist	Edit or delete items on hover. Edit checklist items inline. Edit, delete, and reorder checklist items. Configure empty state checklists to add new items.
Dropdown	Add AI variants with updated color palettes for generative AI workflows.
Dropdown list	The mobile version uses the sheet component instead of a popover.
Form	Place each form field label in line with the input field and adjacent to other field labels using the “Tabbed” (horizontal) layout. Highlight form fields with unsaved changes using a background color, in addition to the existing field indicator, which is now selected by default.
Form Templates	Show that the preview option displays modal preview to help agents understand all the fields affected when they apply a particular template. Alert to inform users if a template has already been applied to a record.
Highlighted value	Enter additional text to display in a popover when the highlighted value is selected. Add AI variants with updated color palettes for generative AI workflows.
Icon	Support for theme-specific custom icon uploads.
Input	Display persistent placeholder text to guide users in entering data in the correct format.
Kanban	Use keyboard shortcuts to drag and drop cards between columns and rows.
List selector	Disable the selection feature for a chosen array of list selector items.
Node map	Use radial layout to arrange nodes in a ring-like pattern. Use content slots to add components. Disable node dragging.
Schedule recurrence	Automatically update all recurring events in a series. Fill in event details using AI.
Split button	Add AI variants with updated color palettes for generative AI workflows.
Tabs	Hide padding on the sides of each tab for horizontal (Top) tab position, to provide more room for additional tabs.

Chart	Enhancement
Bar (including Pareto)	Show or hide a tooltip that displays on hover showing the percentage of total for a data point. Removed the display setting for Height, which can be configured in the UI Builder Styles tab. Align title horizontally to the Start, Center, or End. The default is Start. Set the line of truncation to 2 or 3 lines instead of truncating long titles after 1 line. Wrap long titles to a second line, instead of truncating. Hide the refresh action that is available to users in the More options menu. Show incomplete periods for a data snapshot indicator when selecting Metric. Enable Auto aggregation to have the most appropriate aggregation level determined based on the selected date range, applied date filters, or data availability.
Box plot	Align the title horizontally to the Start, Center, or End. The default is Start. Set the line of truncation to 2 or 3 lines instead of truncating long titles after 1 line. Wrap long titles to a second line, instead of truncating. Hide the refresh action that is available to users in the More options menu.
Bubble	Show or hide a tooltip that displays on hover showing the percentage of total for a data point. Align the title horizontally to the Start, Center, or End. The default is Start. Set the line of truncation to 2 or 3 lines instead of truncating long titles after 1 line. Wrap long titles to a second line, instead of truncating. Hide the refresh action that is available to users in the More options menu.
Dial	Align the title horizontally to the Start, Center, or End. The default is Start. Set the line of truncation to 2 or 3 lines instead of truncating long titles after 1 line. Wrap long titles to a second line, instead of truncating. Hide the refresh action that is available to users in the More options menu. Show incomplete periods for a data snapshot indicator when selecting Metric. Enable Auto aggregation to have the most appropriate aggregation level determined based on the selected date range, applied date filters, or data availability.
Gauge	Align the title horizontally to the Start, Center, or End. The default is Start. Set the line of truncation to 2 or 3 lines instead of truncating long titles after 1 line. Wrap long titles to a second line, instead of truncating. Hide the refresh action that is available to users in the More options menu. Show incomplete periods for a data snapshot indicator when selecting Metric. Enable Auto aggregation to have the most appropriate aggregation level determined based on the selected date range, applied date filters, or data availability.
Geomap	Show or hide a tooltip that displays on hover showing the percentage of total for a data point. Align the title horizontally to the Start, Center, or End. The default is Start. Set the line of truncation to 2 or 3 lines instead of truncating long titles after 1 line. Wrap long titles to a second line, instead of truncating. Hide the refresh action that is available to users in the More options menu.
Heatmap	Show or hide a tooltip that displays on hover showing the percentage of total for a data point. Align the title horizontally to the Start, Center, or End. The default is Start. Set the line of truncation to 2 or 3 lines instead of truncating long titles after 1 line. Wrap long titles to a second line, instead of truncating. Hide the refresh action that is available to users in the More options menu. Show incomplete periods for a data snapshot indicator when selecting Metric. Enable Auto aggregation to have the most appropriate aggregation level determined based on the selected date range, applied date filters, or data availability.
Indicator Scorecard	Align the title horizontally to the Start, Center, or End. The default is Start. Set the line of truncation to 2 or 3 lines instead of truncating long titles after 1 line. Wrap long titles to a second line, instead of truncating. Hide the refresh action that is available to users in the More options menu.
Pie/Donut	Show or hide a tooltip that displays on hover showing the percentage of total for a data point. Align the title horizontally to the Start, Center, or End. The default is Start. Set the line of truncation to 2 or 3 lines instead of truncating long titles after 1 line. Wrap long titles to a second line, instead of truncating. Hide the refresh action that is available to users in the More options menu. Show incomplete periods for a data snapshot indicator when selecting Metric. Enable Auto aggregation to have the most appropriate aggregation level determined based on the selected date range, applied date filters, or data availability.
Pivot table	Align the title horizontally to the Start, Center, or End. The default is Start. Set the line of truncation to 2 or 3 lines instead of truncating long titles after 1 line. Wrap long titles to a second line, instead of truncating. Hide the refresh action that is available to users in the More options menu. Show incomplete periods for a data snapshot indicator when selecting Metric. Enable Auto aggregation to have the most appropriate aggregation level determined based on the selected date range, applied date filters, or data availability.
Single score	Align the title horizontally to the Start, Center, or End. The default is Start. Wrap chart elements instead of truncating. Align the title horizontally to the Start, Center, or End. Default is Start. Set the line of truncation to 2 or 3 lines instead of truncating long titles after 1 line. Wrap long titles to a second line, instead of truncating. Hide the refresh action that is available to users in the More options menu. Show incomplete periods for a data snapshot indicator when selecting Metric. Enable Auto aggregation to have the most appropriate aggregation level determined based on the selected date range, applied date filters, or data availability.
Time series	Removed the display setting for Height, which can be configured in the UI Builder Styles tab. Show or hide a tooltip that displays on hover showing the percentage of total for a data point. Align the title horizontally to the Start, Center, or End. The default is Start. Align all chart content to the starting edge, center, or ending edge of the visualization. Set the line of truncation to 2 or 3 lines instead of truncating long titles after 1 line. Wrap long titles to a second line, instead of truncating. Hide the refresh action that is available to users in the More options menu. Show incomplete periods for a data snapshot indicator when selecting Metric. Enable Auto aggregation to have the most appropriate aggregation level determined based on the selected date range, applied date filters, or data availability.

|App shell|Enhancement| |---------|-----------| |Agent Workspace app shell|Configure alt text for a ServiceNow or customer logo button.|

## Removed

Between your current release family and Australia, some Next Experience Components features or functionality were removed.

Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.
Australia	No updates for this release.

## Deprecations

Between your current release family and Australia, some Next Experience Components features or functionality were deprecated.

Release

Release notes

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

UI Element	Description
Dashboard overview template	Moved under "Legacy templates" and renamed to "Deprecated - Dashboard overview." This template can still be used, but you should use the new "Dashboard library" template instead, because the Dashboard overview template is marked for eventual deprecation.

## Activation information

Review information on how to activate Next Experience Components.

Release	Release notes
Yokohama	Activation information Next Experience Components is a ServiceNow AI Platform feature that is active by default.
Zurich	No updates for this release.
Australia	Activation information Next Experience Components is a ServiceNow AI Platform feature that is active by default.

Release

Release notes

Yokohama

Activation information

Next Experience Components is a ServiceNow AI Platform feature that is active by default.

Zurich

No updates for this release.

Australia

Activation information

Next Experience Components is a ServiceNow AI Platform feature that is active by default.

## Additional requirements

If any additional requirements were introduced or changed for Next Experience Components we have noted them here.

Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.
Australia	No updates for this release.

## Browser requirements

If any specific browser requirements were introduced or changed for Next Experience Components we have noted them here.

Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.
Australia	No updates for this release.

## Accessibility information

Review details on accessibility information for Next Experience Components, such as specific requirements or compliance levels.

Release	Release notes
Yokohama	Accessibility information For Next Experience Components accessibility conformance, refer to the ServiceNow Horizon site Components section.
Zurich	No updates for this release.
Australia	Accessibility information To view Next Experience Components accessibility conformance information, refer to the components section of the Horizon site Components section. The Overview for each component contains accessibility (A11y) information.

Release

Release notes

Yokohama

Accessibility information

For Next Experience Components accessibility conformance, refer to the ServiceNow Horizon site Components section.

Zurich

No updates for this release.

Australia

Accessibility information

To view Next Experience Components accessibility conformance information, refer to the components section of the Horizon site Components section. The Overview for each component contains accessibility (A11y) information.

## Localization information

If there are specific localization considerations for Next Experience Components we have noted them here.

Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.
Australia	No updates for this release.

## Highlight information

If there are specific highlight considerations for Next Experience Components we have noted them here.

Release	Release notes
Yokohama	Build rich UI experiences with prebuilt system or custom components. To view the Next Experience Components API reference, usage guidance, and ServiceNow® UI Builder setup documentation, visit the Developer site Next Experience Components doc. Use common web component patterns and principles, such as a JavaScript framework, immutable data, and simple action handlers. Reuse components across multiple user interfaces to create a cohesive experience for your end users. Use preset property values to configure properties and event handlers automatically for a component so the component is ready to work when you add it to a page. Presets can connect to a controller that acts as a data resource for the component. For more information, see Automatically configure components using presets and Bind data to UI Builder pages using controllers (advanced feature).
Zurich	No updates for this release.
Australia	Build rich UI experiences with prebuilt system or custom components. To view the Next Experience Components API reference, usage guidance, and ServiceNow® UI Builder setup documentation, visit the Horizon site Components section. Use common web component patterns and principles, such as a JavaScript framework, immutable data, and simple action handlers. Reuse components across multiple user interfaces to create a cohesive experience for your end users. Use preset property values to configure properties and event handlers automatically for a component so that the component is ready to work when you add it to a page. Presets can connect to a controller that acts as a data resource for the component. For more information, see Automatically configure components using presets and Bind data to UI Builder pages using controllers (advanced feature).

**Parent Topic:**[Products combined by family](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/delta-yokohama-australia/rn-combined-intro.md)

title	Combined Next Experience Components release notes for upgrades from Yokohama to Australia
description	Consolidated page of all release notes for Next Experience Components from Yokohama to Australia.
locale	en-US
canonical_url	https://www.servicenow.com/docs/r/delta-yokohama-australia/australia-yokohama-nextexperiencecomponents-release-notes.html
release	australia
topic_type	reference
last_updated	2026-09-15
reading_time_minutes	23
breadcrumb	Products combined by family