Combined CRM API Core release notes for upgrades from Yokohama to Brazil

reference brazil Updated Nov 6, 2026 3 min read brazil-yokohama-crmapicore-release-notes.md
Raw file servicenow.com

Consolidated page of all release notes for CRM API Core from Yokohama to Brazil.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family CRM API Core release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Brazil.

Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading CRM API Core to Brazil

Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed.

Release

Release notes

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

Brazil

No updates for this release.

## New features

Between your current release family and Brazil, new features were introduced for CRM API Core.

Release

Release notes

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

Brazil

No updates for this release.

## Changes

Between your current release family and Brazil, some changes were made to existing CRM API Core features.

Release

Release notes

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

Brazil

  • CRM API CoreSales and Services API Core renamed to CRM API Core

Sales and Services API Core application has been renamed to CRM API Core.

## Removed

Between your current release family and Brazil, some CRM API Core features or functionality were removed.

Release

Release notes

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

Brazil

No updates for this release.

## Deprecations

Between your current release family and Brazil, some CRM API Core features or functionality were deprecated.

Release

Release notes

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

Brazil

No updates for this release.

## Activation information

Review information on how to activate CRM API Core.

Release

Release notes

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

Brazil

  • Activation information

Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

## Additional requirements

If any additional requirements were introduced or changed for CRM API Core we have noted them here.

Release

Release notes

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

Brazil

No updates for this release.

## Browser requirements

If any specific browser requirements were introduced or changed for CRM API Core we have noted them here.

Release

Release notes

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

Brazil

No updates for this release.

## Accessibility information

Review details on accessibility information for CRM API Core, such as specific requirements or compliance levels.

Release

Release notes

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

Brazil

No updates for this release.

## Localization information

If there are specific localization considerations for CRM API Core we have noted them here.

Release

Release notes

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

Brazil

No updates for this release.

## Highlight information

If there are specific highlight considerations for CRM API Core we have noted them here.

Release

Release notes

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

Brazil

  • Track and manage synchronous and asynchronous CRM workflows.
  • Ensure data accuracy through sequential processing of dependent records and prevent conflicts across CRM operations.
  • Configure request processing modes (synchronous, asynchronous, or custom) with customizable notifications.
  • Integrate with external Service Order Management systems through bi-directional REST API.

See CRM API Core for more information.

**Parent Topic:**[Products combined by family](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/delta-yokohama-brazil/rn-combined-intro.md)
Search documentation
Search document titles and file paths on the brazil branch